I was trying to log in using my credit card, and was unable to. However when I checked my checking account i seen there was 4 charges from itunes. But, i was never able to sign in. I would appreciate a PERSON contact me to explain why this happened.
Hello,
Last night my daughter was trying to log in to take care or some apps she has. While she was doing so, she got a message that said credit card was declined. Three time that popped up on her. then I tired with my credit card, and the same thing happened. So I left it and tired calling. But do you think there could be a person to talk with **** NO. Now I am stuck doing this. So anyway's sorry to rant, I Checked my checking account today and found there were a charge from itunes of $1.38 on it. I then looked at my daughter account and found 3 charges of the same amount. Mine ended up getting a overdraft fee of $35.00.
My question is. What are you going to do about this? If I am unable to log in how can I get charged? does not make a hole lot of scene to me.How about you?
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Is the credit card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Each time that you add or change your card details then a temporary store holding charge may be applied to check that the card details are correct and valid (though that is usually $1 or the approximate local equivalent) : http://support.apple.com/kb/HT3702
Did your daughter owe any amounts to iTunes ? Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ? If they are proper charges which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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