I was trying to purchase a trial version and the process just told me to contact customer service. ??
I am trying to upgrade from a trial version....everything seemed to be in order...then "problem" contact customer service...??
Go to http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_mostpopular.html. Next to Acrobat select Buy and then change the box from subscription to upgrade. The upgrade is only valid for previous users of AA 9 through XI. If you have not purchased Acrobat before or have one of the qualifying products, you will need to purchase the full product which seems to have jumped substantially in price recently.
Similar Messages
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Hi. I can install Adobe Flash Player plugin as i usualy did since 5 years. The problem is that firefox is always asking fo it if i i had never install it. I've tried to install firefox newer versions and the problem pesists. Thanks.
Hi, glad that worked for you. Also thanks for the explanation as how you came about this. Yes, from my understanding any Install of the CS5, even a trial version Installs the 10.1 (beta/prerelease) versions. It is not clear to me or others why the 10.1 was used in the CS5 instead of the latest version (10.0.45.2). My only guess is that the 10.1 is very close to being released as a shipping version (final release) to the public. The 10.1 had a target date of the first half of 2010. Perhaps that was the reasoning. This is just my opinion:-)
As I said, many users are having this problem, not just with the CS5, but they Install the 10.1 thinking that will solve whatever problem they may be having with the latest version.
Your thread is very helpful for other users that may be having the exact problem that you were. For this reason if you marked your thread as answered, they would read it first.
Thanks,
eidnolb -
We just moved from the United States to Costa Rica. The first two days my mac worked great. Then all of a sudden I was trying to use a game application and the screen went black and there is a white cursor which I can move around, but I can't escape it. When I restart it seems okay and I see my main screen, but only for a second and then it goes black again.
This computer was brand new in June. Is it the humidity??? What can I do. Please help!!!!No guarantess but try smc and pram resets,
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I have purchased itunes card whenever enter the card number asking me to call customer service and treatment sinners
Do as it says and contact customer service instead of posting to these user to user technical support forums.
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Different features between captivate trial version and the product itself
Hi everyone,
Can you please share me the feautres that are included in
adobe captivate 3 product but not included in trial version.Hi Karen
The only difference is the time in which you have to use it
and the fact that during the trial period, any projects you create
using the trial will automatically have an expiration date
configured that you can't disable until you purchase the license.
Once you do that, the check box that allows you to disable the
expiration date for the project will work.
Hopefully that helps... Rick -
can anyone help it is version 8?
I hate to tell you this... they hacked your phone. ONLY the carrier it's locked to can authorize unlocking it. It can't be legitimately unlocked at a 'shop'.
First, try restoring it in DFU mode and see if it will at least activate with the original carrier it was locked to. If it will, contact that carrier and find out what their unlocking policy is and what you need to do to qualify.
If it does not work after a DFU mode restore, recycle it responsibly and buy a phone that works. it's hosed. -
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
Download again using another browser and this method:
Direct Download Links for Adobe Software
Mylenium -
I am backing up my macbook 10.5 to an external hard drive probably formatted for windows. it was let me move most of my files. however i tried to move instead of copy a very large folder (60gb) and it transferred most of the files onto the external hard drive then gave me an error message saying i did not have permision to move all the files. i am worred that some were moved and some were not. it is showing all files when i checked for some of them
my question is if i move instead of copy and i get an error message does os x just copy the remaining files instead of moving them?Typically when you drag files from one drive to another, Macs copy them, not move them. You usually have to copy them and then delete the originals.
Which files were you trying to back up? If this involved system files or application files then there may have been hidden files, or files with certain permissions set on them.
If you're doing this as a gneral backup I would not use a PC formatted drive since that introduces its own set of issues. I would use a Mac formatted drive and then a cloning tool (Carbon Copy Cloner, SuperDuper, others). -
Could you please let me know about the above as i need to transfer files urgently. Have tried to resend again but to no avail.
Hi stephena,
I have checked your account; there are no recent orders under the email address that you use here in the forums. So, I'm wondering if you may have signed up using a different email address, or signed up for a subscription via a Reader mobile app? For the latter, those subscriptions are handled by the app store from which you made the purchase, so Adobe wouldn't have record of those.
Best,
Sara -
I have a Dell Desktop Optiplex 380 with Windows 7 operating system. regarding use of I-Tunes library and making playlists from "My Music"I went to My Music clicked on the album tile to drag to the new playlist and all of the albums are empty. Like the tracks are labeled but not there There is a note to go to the store and buy each track for 0.99. These Albums have been in the system for several years. where are they, and what happens to them. Do I need to import again. which could be a pain
Would appreciate any suggestions.
Thanks<
FlemcatHello Flemcat,
After reviewing your post, it sounds like you are missing content from iTunes library. I would recommend that you read this article, it may be able to help the issue.
iTunes: Finding lost media and downloads - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Please help:(((
Hi there Karissalachance,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
-Griff W. -
I was trying to download cs2 free version but, the serial number given comes back invalid. Is there a new one?
Item 2, on the download page
'You can use the serial numbers provided as a part of the download only if you legitimately purchased CS2, CS2 applications, Acrobat 7, or Audition 3.' -
I am trying to run a trial version of aperture 3.1, I have in the past run an earlier trial version and found it unsatisfactory, so I never went ahead with the purchase. Now when I try to trial run the current version, to see if it has improved on my system, I keep getting "trial has expired" messages.
I believe that Apple and most other vendors allow only one free trial.
You could call 1-800-SOS-APPL and ask customer support. -
Okay - just realised that the last screen was just asking for a "title" for my question!
I have Adobe Acrobat XI standard, but would like to trial the "compare documents" feature on Pro. I tried to download a trial version of Pro, but the installer indicated that "it detected a more fully featured version of the product" - presumably my standard version? - and stopped installation. It is not clear to me what my options are for either upgrading to Pro, or selectively purchasing the "compare documents" plugin (if possible). I am using what is presumably an Enterprise version of acrobat (i.e. my employer owns it, not me) - so not sure what limitations that results in. I think this is a simple question, but would be grateful for advice.- You can't install Acrobat Pro alongside Acrobat Standard. You will need to remove Standard to be able to install Pro.
- You (probably) can't upgrade your license if it's a part of an enterprise license. The entire license will need to be upgraded.
- It's not possible to install just the "Compare Documents" function as a sort of add-on to Acrobat Standard. -
Trying Download InDesign CC Trial Version with ACC in Windows 7
Trying Download InDesign CC Trial Version with ACC in Windows 7. After a while an error message occured: Download seemd to be dammaged, try it later again.
Meanwhile i tried it several times in the last 7 days, I also reinstalled the ACC, I deleted the omp.db, deactivated F-Secure, Firewall.... with no result. There is no InDesign log.gz in C.\Programm(x64)\common files\adobe\installers.
I use Lightroom 5 and Photoshop CC as Abo, both programms work well, the last automatic update was on 29. december 2013.
Has anyone an idea, how do download the InDesign CC Trial Version manually?
peguis from gemanyPeguis you can download the base installer for the Creative Cloud applications by following the directions listed at http://prodesigntools.com/adobe-cc-direct-download-links.html. Please make sure to complete the Very Important Instructions prior to clicking on the download link.
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