I was trying to put my password but it is not working. My Ipod touch is showing "Ipod is disabled, connect to Itunes". But I tried to connect but the Itunes tells me that I need the password first to connect.I do not know the password. what should I do?

I put the password in my Ipod and now I am trying to put it again but it is not working....I tried to connect with the Itunes and it is not working because to the Itunes work with my Ipod, I need the password first, which I do not know. In my Ipod is showing "Ipod is disable, connect to Itunes". I was trying to connect but I can't...what should I do ?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i

Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i update my ios? thanks Matthijs

Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
If you have a PPC Mac you cannot sync your idevice without a newer computer. See the end of this post for options.
If it says you have an Intel Mac you can upgrade to Snow Leopard, but check system requirements first:
Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
You can buy Snow Leopard at:
Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After installing run the updater to 10.6.8, then upgrade iTunes.
Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/message/24599931
Options if you cannot upgrade: iTunes Store purchases can already be downloaded directly. Use iTunes Match to put non-Store music in iCloud, then download to your device from there. Backup your device directly to iCloud over a wireless connection. Photos can be downloaded from the Camera Roll using iPhoto or Image Capture.

How do I activate iMessage when it tells me that I need to check my network connection but I have full internet connection?

How do I activate iMessage when it tells me that I need to check my network connection but I have full internet connection?

iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues

I bought an i phone and it tells me that i need to input an icloud account, I do not have a way to get the information from the person that it was purchased from. How do I reset this phone so that i can use it?

I have an iphone that is icloud blocked because i cought it second hand. I am trying to figure out how to use it. What should i do? How can i get rid of the icloud account without being able to access the phone?

You cannot use it until the previous owner disables Find My Phone and erases it. Until then it is useless. Return it to the seller and get a refund, if you can.
Find My iPhone Activation Lock
Find My iPhone Activation Lock- Removing a device from a previous owner’s account

My ipod touch got stolen and i didnt download the tracker... i really need it back it has all my information on it.. What should i do? Can i download it on another ipod to find it?

My ipod touch got stolen and i didnt download the trackking app i really need it back it has all my music and information on it.. What should i do? Can i use another ipod to download the app and find it on someone elses? Please help

No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

I plugged my ipod in and it went to recovery mode and it froze the ipod but the computer tells me that i need too restore it in order to use it? i do i avoid restoring it ?

help please.

Unless this program will get it out of recovery mode you will have to restore the iPod.
RecBoot: Easy Way to Put iPhone into Recovery Mode

I have been trying to update my iTunes to the 11.0.5 btu everytime I try it tells me that my iTunesinstallation.msi cannot be found, verify you have access to it. What should I do?

I have been trying to update for months now. The version I have is 10.6.3.25.

Hey Stinat03,
Thanks for the question. Try downloading iTunes directly from this link:
iTunes 11.0.5
http://support.apple.com/kb/DL1614
Or, if you have Windows 7 64-bit, use this link:
iTunes 11.0.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
If you continue to have issues, please refer to this article:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

HT201272 I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I

I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I get the refund on them?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4623 I tried to download the app of the day and I was told I was in the US store and that I needed to go the the Canada store. This is the first time I have encountered this. As far as I know I set up my account with the US store. Any advice? Thanks

I tried to download the " app of the day " and was told that I was in the US store and that I needed to go to the Canada store. I never encountered this before .
As far as I know I registered in the US store. Does anyone have any advice.
thank you

See "Change your iTunes Store country" > http://support.apple.com/kb/HT1311

My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?

My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?

Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective.

I have a 3rd generation ipod nano. I upgraded to lion. I tried to buy an audio book and download it to my nano like I have done at least 50 times before. Now the dialog box states that I need an ipod touch for the same function. MacBook Pro 2008 w/ m.trac

I have a 3rd generation ipod nano. I recently upgraded to Lion which is causing lots of issues. Aside from that, I went to the Itunes store to purchase books like I have done at least 100 times before with no problems. Now I can by the book and get it to my computer, however when I tried to download the book to my 3rd generation ipod the dialog box informed me that to download any new audiobook purchases I would need an ipod touch. My ipod nano 3rd generation serves my purposes just fine. Why should I be forced to buy something I do not want just to continue something I have always done seamlessly? I know this is more of a rant than a question but I am sure someone else out there has had this happen to them. Maybe you could share your thoughts on how to work around this issue if possible?

I forgot to add the last obvious and crucial step I had taken - plugging a different iPod into my system. It was also not recognized. That was the final proof I needed to determine if the problem was device or system. But now what?
I truly appreciate any help I can get!
Thanks again...

HT5517 I want to photo stream pix from my iMac to apple tv. When I try to enter the iCloud account name and password, the systems tells me that terms of service have changed and won't let me proceed. What's that about.

I want to photo stream pix from my iMac to apple tv. When I try to enter the iCloud account name and password, the systems tells me that terms of service have changed and won't let me proceed. What's that about?

You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

HT1544 I'm trying to install the latest version of iTunes and the pop up tells me that I need to install Mac OS X 10.5. How do I do that?

I'm trying to install the latest version of iTunes and the pop up tells me that I need to install Mac OS X 10.5. How do I do that?

OS 10.5.x is the max OS for Macs with a PowerPC processor. If your iMac has an Intel processor you can upgrade to Snow Leopard OS 10.6.x and possibly Lion OS 10.7
Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
The DVD should look like this
Caution - Leopard does not support classic mode. So, if you currently open OS 9 apps in classic mode, you won't be able to do this if you upgrade to Leopard.
 Cheers, Tom

My Mail programme appears to have locked up. It's showing as open in my doc but in reality I can't open it and it won't quite. If I try to shut the machine down it tells me that I need to quite mail but I can't! Any hints please?

My Mail programme appears to have locked up. It's showing as open in my doc but in reality I can't open it and it won't quit. If I try to shut the machine down it tells me that I need to quit Mail but I can't! Any hints please?

Open  > Force Quit and press Mail

How can i transfer my songs from my nano to a new itunes account because when i try to it tells me that i need to errase whatever is on the nanno ans then i can sync whats on my itunes but i want to put these songs and store them onto this new itunes acc

how can i transfer my songs from my nano to a new itunes account because when i try to it tells me that i need to errase whatever is on the nanno ans then i can sync whats on my itunes but i want to put these songs and store them onto this new itunes acc

Your i-device was not designed to be a reliable unique storage for your media. It is not a backup device and everything is structured around you maintaining your media on a computer which is itself backed up. Sync transfer is one way, computer to device, matching the device content to the content on the computer. If the computer has nothing on it, the device is set to match the computer's content -- nothing.The exception is purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will probably have to use third party commercial software unless you have an older model iPod. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Additional information here https://discussions.apple.com/message/18324797

I was trying to put my password but it is not working. My Ipod touch is showing "Ipod is disabled, connect to Itunes". But I tried to connect but the Itunes tells me that I need the password first to connect.I do not know the password. what should I do?

Similar Messages

Maybe you are looking for