I was trying to sync my old ipone 4 to new ipone 6 - got an error
I was trying to sync my old iPhone 4 to new iPhone 6 = got an error & now my iPhone 4 screen is frozen
Greetings Nancy,
If your iPhone 4 is not responding, I would suggest that you troubleshoot using the steps in this article -
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L
Similar Messages
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I firewired my i-tunes library from my old computer to a used I-mac which I bought. All purchased songs & playlists
were succesfully transferred. When I tried to sync my empty I-pod to the used I-mac I received these messages.
- I-pod cannot be synced
- The disc could not be read from or written to
- You dont have the priveledge to make changes.
This is all my music legally downloaded and purchased from I-tunes. How to I circumvent this barrier?
Thanks, jaimehttp://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359 -
I have a new computer. It has been several years since I have downloaded any songs to my iPod. My old computer crashed so I could not get the info off of it. Now that I try to sync this iPod to my new computer, it states that it cannot because it belongs to another Library. How do I find that Library. I have resigned into iTunes, found my old account, and it still does not sync.
Any Ideas"
ThanksYour iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the new PC as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is copy everything from the iPod to your new iTunes library on your PC first.
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock -
I purchased a new iMac, I have an old iPod mini I am trying to sync my iTunes library on my new Mac with my iPod. I purchsed additional music yesterday but I cannot get it to sync to load the music from my computer to my iPod.
From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs. -
I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itunes ?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
bought drakes new album and connected my ipod to my computer. When the ipod was trying to sync, a box popped up that read Ipod cannot be synced because there is not enough free space to hold all of the items in the itunes library (additional 142.2 mb required)
Hi Terri 4514,
If you are having a "free space" alert when you try to sync, you may find the following article helpful:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Regards,
- Brenden -
I was trying to sync my iPod when all of a sudden I have 6.9 GB of information under the section "other" and I don't know where it came from and because of it I can no longer sync my iPod because there is too much info to fit. How do I get rid of this random information which I can't find any cause for on my iTunes library? Most of my content is audio at 7GB, my video is at .14GB, and I'm up to date in my software, and I have searched my iTunes for this 6.9GB of information and can find nothing that is in there that shouldn't be in there, so where did it come from? Where did it go? And how do I get rid of it? I have a Mac OS X Version10.6.8
"Other" represents data that iTunes can't recognize. A few hundred mb of other is normal. The 6.9 gb you have represents corrupted data (maybe from an interrupted sync or some other glitch).
Sometimes, syncing one more song can clear up the extra other. If not, you'll need to restore your iPod. Here are the instructions: Restore: http://support.apple.com/kb/HT1414
You can restore from your iPod backup when asked. -
I was trying to sync my 120GB iPod Classic earlier, and it said it couldn't sync as the iPod disk could not be "read" or "written to." I now can't get anything onto my iPod, and I was wondering if it is a hard drive problem? Any help appreciated. Thanks.
Did you go into iTunes to change the location of your media files? if not you will need to go into iTunes and click on preference and select the advance tab then click the iTunes Media folder location. Select the location of your on external hard drive.
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My laptop was stolen. How do I sync my old iphone to a new computer without losing my purchases (music & apps)?
One of the reasons to include your iTunes library with your computer's backup along with all other important data that is kept separate from your laptop - not carried in the same case, etc.
iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes store from an iDevice, but this is for iTunes content that was purchased/downloaded from the iTunes store only.
First you need to authorize your new computer with your iTunes account with iTunes. With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
If you are in the US, you can do this now as well.
http://support.apple.com/kb/ht2519 -
My partner was trying to sync my phone to iTunes on our mac but instead restored all his phone details to my phone. It appears that I have lost everything. I have no backup. How can I restore my iPhone.
hmm thats kinda odd! how he managed to do that i dont know I thought the backups were locked per phone or phonenubmers serial. Anyhow IF you have no backup at all then you have lost everything. There is software out there that can recover data on the phone that was deleted.. I would personally click restore on Itunes and restart over. You cant get back what you lost that easy and software that does recover deleted data may not allways work 100% and costs money for the software..
Lesson learned huh.. -
Hello,
I accidentally clicked restore when I was trying to sync my photos from my iphone to my mac computer. I lost them all and it made me sick. Does anyone have any ideas or suggestions on how I might be able to retrieve them? I was up until 4am trying to figure this out.
Thanks!!!
KellyIf you restored the iPhone then the photos are gone. Sorry.
Next time you take photos on your iPhone, transfer them to your Mac as soon as it's convenient.
iOS: How to transfer or sync content to your computer -
I'm trying to sync my Iphone to get some new music but getting error message 'itunes was unable to load data class info'. How do I fix it (my husband's 2 devices work fine on the PC). It's driving me mental and has stopped me putting anything new on for months. Help!!!
http://support.apple.com/kb/TS2690
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I was trying to sync a song from my computer to my iPhone 4 using iTunes and it said you can transfer the music from your phone to your itunes if you want to sync it so I did and none of my music is on my phone or on itunes besides the song i was syncing
Hi Soccer4461,
If you need to update your iTunes software, you may find the following article helpful:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/ht1338
Regards,
- Brenden -
I have a new Ipad and was trying to sync from Itune what is on my Iphone. It keeps saying "Ipad can't be used Apple Moble device service isn't started". ???? help I then tried to connect my phone to Itunes and it is saying the same thing??? Help what is going on?
Right click 'computer' in your PC/laptop (whichever). Click 'Manage', then 'Services and Applications', then 'Services', you should see 'Apple Mobile Device' running or stopped. If you couldn't find 'Apple Mobile Device', it means you haven't download iTunes into your PC/laptop (whichever).
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