I was trying to update and sync my iphone 4, the process stopped, now the phone does not work and itunes appears not to "see" the phone? suggestions?

I was trying to sync and update my phone with ITunes, about 5 minutes into the process everything stopped. Now the phone does not work, it will not turn on or off, the screen of the phone shows the Apple Logo and a straight line. ITunes seems to not "see" the phone. Suggestions??

http://support.apple.com/kb/HT3965

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I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?

I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?

If you didn't back it up, your data is gone. There is no "solution" after the fact.

ITunes RADIO is not working. "iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again." Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so - iTu

iTunes RADIO is not working.
“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name:                       MacBook Pro
Model Identifier:                 MacBookPro8,2
Processor Name:               Intel Core i7
Processor Speed:               2 GHz
Number of Processors:    1
Total Number of Cores:    4
L2 Cache (per Core):         256 KB
L3 Cache:                            6 MB
Memory:                              16 GB
Boot ROM Version:            MBP81.0047.B27
SMC Version (system):      1.69f4
Serial Number (system):   C0*******F8V
Sudden Motion Sensor:
State:   Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product:            6 Series Chipset
Link Speed:       6 Gigabit
Negotiated Link Speed:           6 Gigabit
Description:      AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity:           512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision:           040H
Serial Number: 0000000012330912E75A
Native Command Queuing:    Yes
Queue Depth:   32
Removable Media:        No
Detachable Drive:        No
BSD Name:         disk0
Medium Type:      Solid State
TRIM Support:     Yes
Partition Map Type:     GPT (GUID Partition Table)
S.M.A.R.T. status:         Verified
Volumes:
disk0s1:
Capacity:           209.7 MB (209,715,200 bytes)
BSD Name:         disk0s1
Content:            EFI
disk0s2:
Capacity:           511.25 GB (511,250,432,000 bytes)
BSD Name:         disk0s2
Content:            Apple_CoreStorage
Recovery HD:
Capacity:           650 MB (650,002,432 bytes)
BSD Name:         disk0s3
Content:            Apple_Boot
Volume UUID:   600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

I was trying to update my newphews iPod touch but for 20 hours now it is still just showing the apple logo

I was trying to update my nephews iPod touch but for some 20 hours now all I am seeing is the apple logo.

Terminate the update.
Reboot the computer
Restore via Itunes.
If necssary:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1414 i give up. ive tried to update my wife's iphone. each time after an hour or two, i get a message that it is cancelling the backup. it wont update.

well, i finally made it thru the maze that is apple security, matched all the password rules, and never using the same password twice only to be shut down again when i tried to update my wife's iphone. after two hours i get a message that says its cancelling the back up. No other messages or errors or anything. Just cancelling the backup. This has happened consistently 5 times.
Do these updates work for anyone?
What is necessary.

The update requires approximately 3GB of storage space.
Tap Settings > General > About
Swipe down. You'll see: Available
If it's less than 3GB's you need to delete apps, photos, etc to free up storage space in order to udpate to iOS 7.

Trying to update software on my iphone 4. It stops and says "An error occurred while backing up this iphone. Would you like to continue? -43 Continuing will result in loss of content. What should I do?

Trying to update the software on my iphone 4. It stops and says, "An error occurred while backing up this iphone. -43. Would you like to continue? Continuing will result in the loss of content..." What should I do?

The first thing you need to do is (in the left side of iTunes, under devices) right click on your phone, and do a manual back up. As long as that works, this should work for you. After you back it up, go to your phone in iTunes, and do a "Restore". Click the option to restore and update. When it is done with the update, it will ask you if you want to set your phone up as a new phone, or restore from the last back up. Restore it, and after another restart, and a sync, you will have your updated phone without loosing your information.

My computer crashed and I saved my songs to a folder. now that I have new comp with itunes how do I transfer the songs back into itunes while keeping the titles in tact? When they transferred back in only about half of them had the titles listed.

I want to transfer my songs from the old iTunes that I saved toi the new iTunes on my computer from a file I saved and keep the song titles in tact. how do I do this.?

It is probably not wise to leave your e-mail and phone number on a public forum.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.
You purchase one download only.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod: File>Transfer Purchases

Sync my iPhone with my PC. My lapto is no longer working and I would like to know if I sync my iPhone with my PC will my music on my phone go onto iTunes on my PC?

Will my iTunes transfer my music from my iPhone to my iTunes on my PC as this is not where I have used in the past!? I need to put the music on iTunes on the PC to Sync my iPod.

If at all possible, copy your entire iTunes folder from your old computer to your new one (see http://support.apple.com/kb/HT4527). Otherwise, you will lose and music that was not purchased from the iTune store unless you use 3rd party software such as Touch Copy to transfer it to your new computer. See this article for how to move to a new computer with minimal or no data loss: https://discussions.apple.com/docs/DOC-3141.

My iPod touch 5th g. is stuck on recovery mode, before this i was trying to update it to ios8. I'm trying to connect it to iTunes but its under unspecified and doesn't connect to itunes(asus eee pc) What do i do?

my iPod touch 5th g. is stuck on recovery mode, before this i was trying to update it to iOS8. I'm trying to connect it to iTunes but its under unspecified and doesn't connect to iTunes(Asus Eee pc) What do i do? please help me.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
And as necessary:
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I was trying to update my ipad operating system and I thought it was done but when I unplugged it from my computer the ipad has the apple logo and a long hollow oval under the logo and I can't get anything to work. Any suggestions?

I was trying to update my ipad operating system and I thought it was done. When I disconnected it from my computer the ipad went blank then the apple logo appeared midscreen with an elongated oval across the screen under it. Now nothing on the ipad works. I think it was backed up on my computer but I can't find anything that will allow me to sync the two or regain functionality on my ipad. Any suggestions?

Hi,
I would put the ipad in recovery mode and redo the update, once that is done you could restore the ipad from your backup and you would not lose any data.
http://support.apple.com/kb/ht4097
Ricc

When i was trying to update my iphone 4s from 6.1.4 to ios 7,its asking to change the media sync options,how can i change that option,can any one help me.........?

when i was trying to update my iphone 4s from 6.1.4 to ios 7,its asking to change the media sync options,how can i change that option,can any one help me.........?

I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback.

I was trying to update my iphone software then it started to remove stuff, and it said it would restore since lat backup which was last year. Is my photos and contacts removed since then?

I was trying to update my iphone software then there was an error and it started to remove stuff out of my phone. it said it would restore since my last backup which was last year. I dont care about my apps or music. Are my photos and contacts removed since my last backup?

Did you fail to create a backup of the device prior to attempting to update?
Why did you choose to update iOS without first ensuring there was a backup and that all of your media and pictures were on the computer the device normally syncs with? Sorry, but that was beyond not smart.
If you've lost media, pictures, contacts, etc, there is nothing that can be done without a current backup to restore from. Hopefully you have learned an important lesson.

HT1386 I was trying to update my iphone and now I can not activate it, it says no sim card installed

I was trying to update my iphone and now I can not activate it, it says no sim card installed.
What can I do now, help please.

Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

HT5654 i was trying to update my iphone and now its stuck or frozen with a itunes symble on the screen

I was trying to update my iphone to 7.2 anf now my phone is frozen/stuck with a itunes symble on the screen

Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

I was trying to update the software and it led me to restore the iphone, therefore telling me I am about to erase all of the iphone's data

I was trying to update my iphone's sofware and I was led to restore my iphone and now it says I am going to lose my data

After the Restore Sync your Content back using the computer you have regularly been Syncing and Backing up to.
There is also this...
How to Restore from a Backup
http://support.apple.com/kb/ht1766

I was trying to update and sync my iphone 4, the process stopped, now the phone does not work and itunes appears not to "see" the phone? suggestions?

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