I was trying to update my ipod to the latest iOS version (5.1) but I got a notification that the update had failed. It was still functioning normally until a while later when it stopped working and all that is displayed on the screen is the itunes logo
and a USB. I tried resetting it severally by pressing the sleep & home button but that didn't help. I also uninstalled all my itunes related programs and reinstalled them but I'm still yet to fix the problem. Whenever I connect the ipod to my computer, windows seems to pick up on new hardware having been connected but you can't view the files on the ipod through itunes or my computer. The computer acknowledges that something has been connected but for some reason the ipod ain't being recognised.
ps- All I want to do is solve this problem so I don't mind losing all the files I had on the ipod as it wasn't much anyway.
Did you try removing and reinstalling all the Apple software using:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
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Make sure that EVERY DETAIL is the same in every place you enter your information
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Change/Verify Account https://forums.adobe.com/thread/1465499 may help
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When i tried updating my iphone 4 to the latest IOS version 7.1.1 it was updating until the end of the update where it had an icon which said connect to itunes. When i try connecting to itunes on my laptop it still doesnt program, by the way my itunes has the latest updae. Why is this? How can i fix it?
Hey there Raymondd2014,
It sounds like you had been updating the phone and now it is in recovery mode. Take a look at this info first:
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
If you are unable to get out of Recovery Mode, use the following article to restore your device with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If you don't see your device in iTunes follow these steps for Windows.
Thank you for using Apple Support Communities.
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You would only be able to restore to a backup to iCloud or iTunes:
Restore from Backup
Cheers,
GB -
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Post in the Safari forum area.
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You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
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I have an ipad1 and would like to update it to the latest iOS version. Can it be done?
I have an ipad1 and would like to update it to the latest iOS version. Can it be done?
Rodelo wrote:
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Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove apps from Recently Used (multi-tasking) list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Swipe up on the app preview card to remove it from the list
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HT2188 How can I update to the latest ios version on my ipod touch?
How can I update to the latest ios version on my ipod touch?
Check to see what model of iPod you have:
http://support.apple.com/kb/HT1353
If you have a second-generation iPod, the last version of iOS it can run is iOS 4.2.1. If you have a 3rd or 4th generation iPod touch, see:
http://support.apple.com/kb/HT4972
Regards. -
I just upgraded my iPhone 5s yesterday to the latest iOS version. Today, I can't get the facebook app on my phone to even open. Any ideas? I already tried shutting the phone off and restarting, but it didn't change anything. Thanks for any suggestions that will help.
Do you have the latest FaceBook app version installed?
If so, try a reset which is similar to a computer restart and is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release. -
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I haven't encountered this problem on my iPad Air but this is what I usually do when Mail misbehaves.
Quit the Mail app like I describe then reset the iPad.
Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. -
Help I tried opening my Mac book pro after shutting it down but it won't open and all I get is a grey screen and a mo Jong mouse but nothin else so can u help me ??
Hey HJA96,
Thanks for the question. I understand that your MacBook Pro is booting to a gray screen. The following article addresses this symptom, and provides relevant troubleshooting information:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Some of the steps included:
- Disconnect, test peripheral devices and network cables
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(See article for full information on all of the above)
Thanks,
Matt M. -
I've updated to the last IOS version and am now asked to accept the conditions. I click on I accept and am constantly referred back to the acceptance window. What am I missing? TIA
Hi Vulcan37!
I have some troubleshooting steps for you that can help you resolve this issue. First, you will want to try just performing a reset on your phone by following the instructions in this article:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
You may also need to make sure your Safari settings are set for accepting cookies. More information on this can be found here:
Privacy and security - iPhone User Guide
http://help.apple.com/iphone/7/#/iphb01fc3c85
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
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You can check the browser.sessionstore.* prefs on the <b>about:config</b> page and reset user set (bold) browser.sessionstore.*prefs to the default value via the right-click context menu to make sure that Session Restore is enabled and working properly.
*http://kb.mozillazine.org/Session_Restore
*https://support.mozilla.org/kb/restore-previous-session
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.
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*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Multiple_profile_files_created
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