I was trying to watch a music video on my iPhone 4s and it said that the URL could not be found

What does it mean that the URL could not be found for music videos that I paid for on iTunes

Hi, When you download, a big app udate like Tom Tom The other Tom Tom maps will be still on iphone until new update is complete That i why you need a lot of space until old updates Delete. So you will need to delete Apps & photos to make space. How much Gig has your iphone 4 s got? Cheers Brian

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TS1372 Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks

Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015

HT204053 I was trying to use my apple account on my iPhone 5, and because I use the same I'd on my iPad it wouldn't accept my purchase

I was trying to make a purchase on my iPhone 5 from the iTunes Store, and because I normally use my iPad for purchases they wouldn't process my order

You can buy from an ipod and an ipad and any other idevice or computer.
What exactly happened when you tried to buy?

HT1491 When trying to buy extra lives for a game I get a message saying that the purchase could not be done and to contact Apple support

When trying to purchase Extra Lives I get a message stating that my purchase can not be done

You need to contact Support
http://www.apple.com/support/itunes/contact/

I'm trying to activate my new iphone 4 and it says that the device is not configured correctly. Can I fix this?.

I am not able to activate my new phone, it says that the phone configuration is incorrect. Can I fix this problem?

Do you have a SIM in the iPhone?

I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working. But Windows 7 recognizes the device and I can see my pictures. Same thing happens when I try to put music onto the iPad.

I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working. But Windows 7 recognizes the device and I can see my pictures. Same thing happens when I try to put music onto the iPad.

When in iTunes on the computer,my our ipadmshould show under devices.
Click on your ipadmunder devices then go to music at top center of the iTunes window, check what you want to sync for music. You need to set it to a folder if I remember which would have your music in it you want synced.
Same with PDF files.....there should be an option for data or even PDF files at the top center area of iTunes when the iPad is clicked under devices.
If your iPad does not show or you cannot click on it under devices which is in the leftane of iTunes, the iPad is not being seen by the computer.
Try unplugging the USB cord from the laptop then give it a few and see if the computer picks it up.

I just updated my iPad2 to ios7 and everything returned except my movies. Why??? I was trying to ADD a movie for my 5 year old and it said I needed a later iOS. Now he has ZERO movies!!!! Just great!!

I just updated my iPad2 to ios7 and everything returned except my movies. Why??? I was trying to ADD a movie for my 5 year old and it said I needed a later iOS. Now he has ZERO movies!!!! Just great!! Can anyone help??

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

TS3694 when doing a restore to try and solve a wifi problem with my iphone 5 i got past the point where the software was extracted from my phone but then an error message came up saying that the phone could not be restored because of an unknown error (301

when attempting a restore, as suggested, to try and fix a week wifi signal on my iphone 5 I got past the point where the sopftware was extracted from my phone but then an error message appeared saying that the phone could not be restored becase of an unknown error (3014). I have tried about 20 times to make it work after trying a number of suggestions I have seen online. My phone gives me know response accept showing a picture of the cable and the itunes symble an the screen permanently - please help

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

I'm trying to import a cd to my mac air from my pc. I've downloadedAbout the Migration and DVD/CD Sharing Update. The mac recognized the pc and the cd but fails to play or import it. i get the message the cd could not be found. Suggestions?

I'm trying to import a cd to my mac air from my pc. downloadedAbout the Migration and DVD/CD Sharing Update. The mac recognized the pc and the cd , but fails to play or import it. i get the message the cd could not be found. Suggestions?

You can't share/play a music CD using Remote Disk. It's a limitation that Apple built in.
"MacBook Air and Mac mini do not support playing DVD movies or audio CD media with Remote Disc."
Remote Disk is limited to data transfers.
You will have to use the MBA external superdrive, or another compatible external DVD device hooked directly to the Macbook Air.
Otherwise, you will need to rip the CD's contents using your PC and transfer the music as data files.

I recently upgraded computer to windows 7. When I open itunes I am able to see my music library, but unable to play. Gives an error message of "Could not be found". How do I retrieve my library contents?

I recently upgraded computer to Windows 7. When I open itunes I am able to see my music library, but unable to play. Gives an error message of "Could not be found". How do I retrieve my library contents?

Hello ehoff5,
I would be concerned too if I was not able to play my music in iTunes. It sounds like the music files may be in a location that iTunes is not expecting. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M.

I purchased Lightroom 5 in December 2014. It was my understanding that I would get free upgrades when new versions come out. I attempted to download LR 6 and it said that the download was happening but there was no progress bar showing. I left the down

I purchased Lightroom 5 in December 2014. It was my understanding that I would get free upgrades when new versions come out. I attempted to download LR 6 and it said that the download was happening but there was no progress bar showing. I left the downloading screen open for 3 hours but nothing happened.

Robert,
You can purchase Lightroom 6 as a part of the creative cloud photography package, part of creative cloud, as a stand alone product or as a product upgrade.
If you purchased lightroom 5 as a perpetual product rather than the creative cloud, you would need to purchase an upgrade to Lightroom 6. Udpates are free for stand alone versions, but upgrades need to be purchased.
If you need to purchase an upgrade to a perpetual license that you downloaded or purchased at a store, see this link: Products . Scroll down to lightroom and click "buy". Click on the selectable text by " I want to: "and select "upgrade".
If you are trying to install Lightroom CC 2016 as a part of a creative cloud subscription, you should be able to download and install Lightroom CC 2015 from the Creative Cloud site. Since Lightroom CC is a new product, it will not show as an update in the Adobe Application Manager. Instead, press the install button next to Lightroom in the Application manager. If you don't see "install" by Lightroom in the application manager, please first try signing out and back in: sign in and sign out of the Creative Cloud desktop app
If you still have issues, see option 2 in this link:
Lightroom doesn't launch or quits automatically after splash screen
Regards,
Pattie

I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address

I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address in my original Apple ID! HELP!

Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc.

Hello, I just got an iPhone 4S and it seems that the bluetooth function in it doesn't work. I tried few times to pair it to other non Apple phones and it never worked. Does anyone has an idea how to solve the problem? Tks.

Hello, I just got an iPhone 4S and it seems that the bluetooth function in it doesn't work. I tried few times to pair it to other non Apple phones but it never worked. Does anyone has an idea how to solve the problem? Tks.

This is not a feature of iPhone, iPad or iOS.
Bluetooth is supported for stereo headsets/speakers, handsfree telephone
devices/headsets, some keyboards, some peer-to-peer apps from the
app store and internet tethering where provided by the carrier.
Other than this it will not connect to a phone/computer/device. (thanks to ckuan for the wording)

I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!

I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!

What OS on your Mac?
What iOS on your phone??

Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible

Hello, Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift+restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible" I need some help on this.

The messages are saying you have a 2G iPOd. Those canonly go to 4.2.1. Apple only made 32 and 64 GB 3G iPOd. A 32 can be either. To further identify yours:
Identifying iPod models
Enter SN hee:
Apple - Support - Check Your Service and Support Coverage

I was trying to watch a music video on my iPhone 4s and it said that the URL could not be found

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