I was updating my IPad and it is frozen
I was updating my Ipad to the latest update and now it is frozen. It appears like it may be half way through installing. There is an apple and a line underneath. Help!!!
My ipad worked fine before I tried to update it now it doesn't work at all.
Pam.
HI Pamela ..
Try the troubleshooting steps here > iOS: Unable to update or restore
Similar Messages
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as i was updating my ipad 2, it told me that it failed to restore, and then it wint come up under devices on itunes, the ipad also wont work, what can i do ?
This was copied from the Apple support site concerning unresponsive iDevices.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode.
More than likely, you will have to restore the device now. You may need to use recovery mode as mentioned in step 3.
Here is the link to the support article.
http://support.apple.com/kb/TS3281 -
can some one help me I was up dating my Ipad and something went wrong. I am on my computer now.
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
I was updating my ipad and now its stick on the apple logo
so right i was updatiung my ipad through recover mode to the new firmwear and now its stuck on the apple logo and the installation bar isnt moving its froze next to the end, help please ?
Try rebooting the device by pressing and holding the on/off and home buttons simultaneously until the screen goes blank and you see the apple logo again. It should take about 10-15seconds to reboot.
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Help, Ipad stopped working!!!!
i do have same problem.. after update ios6.1.. tha
cagordon59 wrote:
Help, Ipad stopped working!!!!
i think u need high speed internet connection. i did same problm with u .. and has been fixed -
I updated my Iphone 4 today and it gave me a message that an error occurred downloading itunes and that i need to restore my phone to use itunes. now my phone is froze with an emblem of iTunes and a USB end with an arrow showing. can turn the phone off and on and emblem comes back. last time i restored my phone it erased my address book. rather not do that. any suggestions? i may be running low on storage space?
Place the device in DFU mode (google it) and restore.
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An error occurred while I was updating my Ipad
I got an error when i was updating my ipad and the update aborted itself and now my itunes wont recognize my ipad and my ipad has been restored. My ipad just sits there with the "plug into itunes" pictures and my itunes doesnt recognize it. I have done everything else ive found, change usb port, use different cable, uninstall and reinstall itunes, i cant think of anything else. Please help, thanks.
You should try recovery mode now.
iPad: Unable to update or restore - Support - Apple -
Updating my iPad and it now said no sims, what do I do
I was updateing my iPad and now it said no SIM card. What does this mean and where is it located
Try following along with this Apple doc -> iPhone: Troubleshooting No SIM (even though it's for the iPhone, the steps will be the same for the iPad).
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HT1414 updated my ipad and now it is frozen
I updated my Ipad and it is frozen.. I cannot get it to connect to Itunes or even get past the screen that looks like it is asking me to connect to itunes.
Hello, joy_61.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iOS device, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
I was updating my Ipad because it prompted me to for IOS 7 and 2/3rd of the way my Ipad Jammed and told me to plug in to Itunes to restore. Now I get an Error #3194 and my Ipad is unusable. Help!!!!!
What was the error number? That would be very useful since the following gives actions for various errors.
http://support.apple.com/kb/TS3694
Try manually placing the iPod in recovery mode to see if that will make the iPod visible in iTunes. See:
http://support.apple.com/kb/HT1808 -
I was trying to update my ipad and it froze up and I can't get into the home page to delete or uninstall the update, I have and itune logo and a plug on the screen
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Was updating my ipad with a new version of ios without it was plugged in and now it is showing me an arrow pointing to iTunes. Can you please help me power on bach my ipad
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
I was updating my ipad software and it appears to be frozen?
I was updating my ipad software and it appears to be frozen?
If you think that update completed and the iPad froze afterward, try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If you see evidence on the screen indicating that the download and install is stuck, like the white progress bar has no moved for quite some time, you will probably need to restore using recovery mode.
You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
I thought I was updating my IPad, i selected update and came back home to the screen frozen with the Itunes symbol and a plug in cord displayed. I can not get it to do anything. Any suggestions?
Your iPad has gone into recovery mode and it needs to be restored now. The instructions are in this kb article.
If you can't update or restore your iOS device - Support - Apple
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