I was updating my iPod touch to 4.2.5 when an error occurred and now my iPod is not recognized by my computer or under devices in iTunes. My iPod is also stuck on a screen saying to connect to iTunes. I tried resetting my iPod and it did not work.
Please help! I was updating my iPod to 4.2.5 and iTunes said that it was preparing my iPod for update. Then an error popped up and now my computer won't recognize my iPod and it doesn't show up under devices in iTunes. All it has on my iPod is a picture of a USB cable with an arrow pointing to the iTunes logo. I tried resetting my iPod and it just restarts to the same picture. I tried restarting my computer as well.
What was the error number? That would be very useful since the following gives actions for various errors.
http://support.apple.com/kb/TS3694
Try manually placing the iPod in recovery mode to see if that will make the iPod visible in iTunes. See:
http://support.apple.com/kb/HT1808
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You phone is in recovery mode. Your data is already gone.
Why you would attempt a software upgrade without backing up all your data first is beyond me, but to each his own.
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iphone 4 froze after error occured during ios 8 update, how do i fix it?
Please use the search box at the upper right hand corner of this page. Your question has already been asked and answered multiple times.
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I was trying to do an update on my Ipad2 and it looked like it was getting ready to load, but then I received an error message. Now my ipad is not working at all. The only thing that appears on the screen is the apple logo and a loading bar. I tried to turn it off, but it just wont do anything. Help!
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
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http://support.apple.com/kb/ht4097
Cheers, Tom -
When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
Regards.Try this
iOS: Device not recognized in iTunes for Windows -
Okay, while I was updating my ipod an unknown error occured. Now It's telling me I need to connect it to itunes, even though it's plugged in already. And when It does connect it shows up as a generic "ipod". It doesn't even show my ipod anymore. And it wants me to restore it. It said something around the lines of "restore ipod so it can connect to itunes." Isn't that going to delete all my pictures and stuff? I don't think it saved the reboot from when it was updating!I just want all my settings and stuff back! I don't want to lose all my stuff especially my 2,000 pictures on there! Ugh! Help!
Errors when updating leads to corrupt system files and this may be your problem. If you're using windows, connect your device to PC and run any third party app like Syncios. If it detects, you maybe in luck and try to back-up your data if possible. I hope that it won't and if doesn't, there is no other way to recover files. You should be restoring with iTunes and all data will be erased, or else your device may become unusable.
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I was updating my ipod and it went straight into recovery mode so I tried to restore it and it says it cant because the connection
Hello courtney lynn 7420,
Thanks for using Apple Support Communities.
From your post I understand you ran into an issue with restoring your iPod with iTunes. Without an error message or error code provided, the best troubleshooting step for you to go through is the article linked to below.
Resolve iOS update and restore errors in iTunes
Cheers,
Alex H. -
I was updating my ipod touch to iso 6.1 (i think) and when my ipod restarted after the update it froze on the loading bar so i held the lock and home buttons down to restart my ipod it showed the apple logo for a few seconds then the screen went random colours. I tried to let the battery drain then plug it into the computer but it doesen't recognize it when i connect it.
Please help!!!Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I was updating my ipod touch and the updation had an error and it froze at the apple logo with the loading bar underneath. How do I fix it? I tried the turn off button home screen button and even the volume buttons. I cant get anything to work. Please help me.
Connect to itunes and retore.
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I was updating my iPod Touch 5 iOS from Ver 7.0.3 to Ver 7.0.4 and myiPod locked up. I can not reset or restore the unit. The only thing it will do is show me a graphic of thr lightning cable facing up to an arrow and then to a circular blue iTunes icon. I interpert this to mean "connect the iPod to my computer thru the USB cable while iTunes is running. I do this and nothing changes. Total lock up. Any ideas?
Thanks.
Stroke72You need to restore the iPod...
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/HT1808 -
Ipod screen says to connect to itunes but won't let me enter my password. Tried recovery mode but when I click 'restore' itunes says it cannot connect to update server. Help!
Place the iPOo in recovery mode for the passcode issue. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
I was updating my ipod touch to iOS 6.1.3...when it's finish..the recovery mode appeared and when i plugged it on itunes it didn't work
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I was updating my ipod touch now it is frozen and has a picture of the itunes symbol and a conector lead any ideas how to stop this ?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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