I was updating my software and my computer froze what do I do?

I was updating my software and my computer froze

Hi brunoglz,
If you are unable to find iTunes after an interrupted update, you may find the following article helpful:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Regards,
- Brenden

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Was updating my 4s and the screen froze up

The screen is completely black with Apple logo. Their is a white bar below it that is just an outline of the bar.

Hi Genoc728,
Thanks for visiting Apple Support Communities.
If your iPhone is unresponsive and can't be turned off, you can reset it. See this article for the steps, and other helpful troubleshooting tips for an unresponsive device:
http://www.apple.com/support/iphone/assistant/phone/#section_1
Regards,
Jeremy

HT204074 I have an iphone 4. I upgraded to ISO6. All well until Monday. I was updating 2 Apps over Wifi which froze. I tried to do the soft reset and now my phone has frozen totally. It will not go passed the Apple icon sign on start up. I drained the bat

I have an iphone 4 and upgraded to ISO6. aLL WAS WELL UNTIL mONDAY WHEN i WAS UPDATING 2 aPPS AND MY PHONE FROZE. i TRIED SOFT RESET AND THEN MY PHONE HAS NOW FROZEN ON THE aPPLE icon and I cannot go further. I cannot sync to pc as my phone is not recognised. Hlep!

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back and apps back?

I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back. I did not remove my phone from the computer until it had said it had finsihed.

Media and apps are not part of the backup. They need to be re-synced from your itunes library or re-downloaded from the store.

I was updating my ipod and had to stop it so held down the power and home buttons. Now my ipod is frozen with the apple logo showing. The computer will not recognise it so it will not charge or restore. Is there anything that I can do myself?

I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?

Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

My ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.

my ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.

Hey erinoneill24,
Thanks for using Apple Support Communities.
Sounds like you can't update your device. You don't mention an error that it gives you. Take a look at both of these articles to troubleshoot.
iPod displays "Use iTunes to restore" message
http://support.apple.com/kb/ts1441?viewlocale=it_it
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808?viewlocale=de_DE_1
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
Have a nice day,
Mario

I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!

I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!

Read what i say. Put iPhone in DFU mode. Connect with USB cable and restore.
Read:
http://www.apple.com/support/iphone/assistant/restore/

IN APPLE STORE I WAS NOT ABLE TO UPDATE MY SOFTWARE AND THER IS ALWAYS AN ERROR 13 SHOWN WHILE UPDATING, IN APPLE STORE I WAS NOT ABLE TO UPDATE MY SOFTWARE AND THER IS ALWAYS AN ERROR 13 SHOWN WHILE UPDATING

In Apple store I was not able to update my software and ther was an error whenever i tried to update it ,error is 13

Did u try to delete ~/Library/Cookies/com.apple.appstore.plist yet?
Just an FIY, my first post are not steps, they are different ways of fixing the problem.
I.E.
Try #1. ->>Didnt work. Then Try #2. --> if that doesnt contact this post again. I will try to help you as much as I can before the need to reformat is considered.

HT4623 Hi, Im using an iPhone 4 8gb and recently updated my software using my computer to iOS 6.1.3 and some of the tabs are now grayed out and cant function (specific reference to "Show My Caller ID - On/Off tab"). is there a way to fix this or can i do

Hi, Im using an iPhone 4 8gb and recently updated my software using my computer to iOS 6.1.3 and some of the tabs are now grayed out and cant function (specific reference to "Show My Caller ID - On/Off tab"). is there a way to fix this or can i downgrade back to my default software?

Hi imobl,
Thanks for your response, I forgot to add that the five 3uk sims we have in use, I have tried all of them none of them are recongnised non of them have pin codes, I even purchased four more sims Tmobile (original carrier) Vodaphone, 3 and giffgaff.

I have an iPod touch 4th gen and it updated by itself to iOS6 without a wifi connection. When I unlocked it, it told me to connect to iTunes. So, I updated the software and when the update was finished, my wifi button was greyed out. I'm cant turn on wifi

My iPod updated by itself without a wifi connection. It told me to connect it to iTunes so I did and I updated the software and everything. After it was updated, my wifi button was greyed out and I don't know why. I sent it in to get fixed and the Apple store did NOTHING. I still have about 48 days left on my one year waranty and I don't know what to do to fix the problem. Please, does anyone know how to fix this issue without selling it or replacing it? I've tried all the troubleshooting techniques and nothing is working. Someone help.

Here:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
An appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

Just tried installing an update to OS. Although the screen tells me that the installation will be completed in less than one minute, that was two hours ago, and the computer won't permit me to shut it down via the power button, as I get an error sound.

Just tried installing an update to OSX Snow Leopard. Prior to trying to update OS, I was running V 10.6.3. During installation, it locked up. Although the screen tells me that the installation will be completed in less than one minute, that was two hours ago, and the computer won't permit me to shut it down via the power button, as I get an error sound. What do I do now? Help!

Hold the power key till it shuts down, it may take a little while, try holding it thru the warning.
Then if it shuts down restart and open Safari/Preferences, General tab, and set "Save Downloaded Files to:"
Select desktop, if desktop is not available in the the drop down menu, click other, then select Desktop from the column from the on the left.
Then download this:
http://support.apple.com/kb/DL1399
This will download the "stand alone installer"
Click on the installer pkg and follow the prompts.
Hope this helps

HT4623 Plse need assistance urgentlu I was updating my Iphone and coudnt finish the phone software

Plse need urgent assistance. Was updating my Iphone and when was installing the Iphone software a problem left my Iphone with the apple icon and can not reinstall it.

Try Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Also, if the Device has been Modified... this will Not necessarily work.

I can't turn on my iphone after I use the Itunes.It's updating new software and then my laptop was ran out of battery life what should I do please help me

i can't turn on my iphone after I use the Itunes.It's updating new software and then my laptop was ran out of battery life what should I do please help me

I'm having a same problem, taking my phone to genius bar tonight. Is there any virus going on??

I just updated my software and spotlights appear from the bottom of the screen. Two hours later I came back to the computer and they were gone. any thoughts?

I just updated my software and spotlights appeared evenly across the bottom of the screen. I left the computer for a couple of hours and when I returned they were gone. Any thoughts?

- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup.

I update the software and the app store was eliminated, how I can download again???

I update the software and the app store was eliminated , how I can download again ?? thank you

You cannot delete it or download it.
It is likely on another page, in a folder or you have restrictions set.

I was updating my software and my computer froze what do I do?

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