I was updating to 3.6.13 and it was almost finished and it paused on its own and is now stuck there even when I turn my computer off and turn it back on. It doesn' t respond when I hit the resume button. What do I do?

I got a message screen telling me I needed to update to the latest firefox version. So I proceeded to update to 3.6.13. The update window said it was almost finished with just a few seconds remaining. It was taking a very long time when it got to that point so I minimized that screen and went to do something else. My computer kept freezing up so I went back to the update window to see how it was coming along and noticed it had paused, I tried to hit the resume button but it didn't work. I turned my computer off and turned it back on hoping that I could just start the update over but the same message was there when I went to try to update again. It still said it was almost finished with the previous update and that it was paused. What do I do to correct this?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • I recently upgraded toSnow Leopard, after that I was given a continual message that I had to reinstall my Internet Cleanup. So I did. Then I turned my computer off and now it will not turn on at all. Help!

    I recently upgraded toSnow Leopard, after that I was given a continual message that I had to reinstall my Internet Cleanup. So I did. Then I turned my computer off and now it will not turn on at all. Help!

    See if your Mac will boot from the install DVD.
    Then uninstall Internet Cleanup.
    Allan

  • I downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?

    i downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?

    Hi runner_girl7585,
    Thanks for using Apple Support Communities.  If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Cheers,
    - Ari

  • When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears.  I have uninstalled and re-installed itunes.  Turned my computer off, and turned my iphone off.  Restarted everything.

    When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears.  I have uninstalled and re-installed itunes.  Turned my computer off, and turned my iphone off.  Restarted everything.  Synced my iphone and my itunes and nothing seems to work.  Any suggestions?  I am using Windows

    Stop clicking the eject button.

  • HT4527 Do i have to do all the sharing at once or can I turn my computer off and come back to it at a later time?

    I have a few thousand songs to share and I'm not share if I can turn my computer off before all of my songs are shared.

    Yes you can.
    When displaying the library you're transferring music from, for your later transfers go down to the bottom of the screen and in "Show:" select "Items not in my library":
    That way, it won't show you the songs/content that you already tranferred in earlier attempts, which should stop you ending up with duplicates.

  • Bluetooth summons Siri but she won't respond until I hit the Home button.

    Using a Motorola Bluetooth headset, the call button summons Siri just fine. However, when I ask her to do something, nothing happens until I hit the Home button. Not very "hands free".

    Not all bluetooth headsets will support Siri and phone commands. You might want to check with Motorola support to see if that particular model will support all of Siri's services. It could be that it would support voice commands, but since you have Siri active it will activate Siri but not allow giving it commands.

  • I was using the clone tool and my computer froze. I could'nt get aperture to work at all, so I turned my computer off and now I can'nt access aperture or my I photo library. I ahve tried re booting my computer several times but I don't know what to do to

    I was useing my colne tool in apetrure when, apeture froze. I could not get it to work again, so I turned off my computer, re booted my machine and tried to open the programme again. I can not get aperture to open again and I can't open I photo either. Does anyone have any suggestions to help me get the programme running again? I have a deadline to meet this evening. Help!

    I have tried both options.
    When I got to point 3 I choose the library I was working on and the same error message popped up, so this option did not work.
    I then tried the second suggestion and chose the repair option but as before there is no sign of a repair database grogress indicator. Where would I be able to see this and what does it look like. I can't see any evidence of anything happening on my screen.
    I have also just tried the first option that comes up in the pop up box where you have to enter your password, this resulted in the same error message.
    I don"t know what to do.
    I don't really want to have to go for the third option where you have to rebuild you data base - Would this result in loosing images?

  • I got my iPhone 5 s almost a month ago and updated its iOS but from there on I started having problems, the ph sometimes doesn't respond at all to the touch or apps start to open on their own very rapidly and this continues till it can go no further!

    I got my iPhone 5 almost a month ago and updated its iOS but from there on I started having problems, the ph sometimes doesn't respond at all to the touch or apps start to open on their own very rapidly and this continues till it can go no further!

    First steps in troubleshooting:
    Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
    Then reset: hold down the home button along with the sleep/wake button until you see the apple, then let go. (No data loss)

  • HT1349 I was updating my IOS in iTunes.  It was taking over 2 hours and when I went back, there is a symbol on the iPad showing a USB port pointing to iTunes.  I do not know what to do next.

    I was updating my IOS in iTunes.  It was taking over 2 hours and when I came back, there was a symbol on the iPad showing a USB plug pointing to an iTunes icon.  When I unplug the iPad from my PC, it goes blank and won't respond. 

    The restore is not completed. You will have to re-try the restore process again.
    Try using this link to re-iniiate the restore.
    http://support.apple.com/kb/HT4097

  • When we miss a call, the "Slide to Unlock" doesn't respond to touch. The only way out is to have someone call your iphone and then "Slide to Answer" will respond and once u end the call it will start responding to "Slide to Unlock" this started happening

    When we miss a call, the "Slide to Unlock" doesn't respond to touch. The only way out is to have someone call your iphone and then "Slide to Answer" will respond and once u end the call it will start responding to "Slide to Unlock" this started happening after upgrading to IOS 7.
    iphone 4S IOS 7.0.3.

    In your first post you mention you have done a reset and a restore. Those are the last two processes in the user troubleshooting. If those do not work, then the last thing is to go to the Genius Bar. You say you went to Apple and they opened the phone and re-seated the connectors? That sounds unusual, because if there was a hardware issue,they would replace the hardware. You say you cannot get a replacement, is that because you are out of warranty? An out of warranty replacement is only $199 plus tax. It seems to me since you mention the fact you need to press hard to get the screen to react there is something going on with the hardware. If this problem has been going on for over a year, have you been reporting this to Apple. You say you cannot get a replacement and you are on the second phone, I wonder why they are denying you a replacement. Is there something you are not telling us??

  • Use... I realized that i spent my 27 years for using (fixing) computers. Because the Mac was perfect. After iMac, i was really fine with my computer... But after something, that doesn't bother me, happened. The screen started to get cloudy and black... An

    Hi...
    My name is Turgay and have been using computer since 1982... 2 years ago, because of my friend's advice, i bought an iMac... It was the first Mac that i use... Till that, i was using normal PC's...
    I bought an 24" iMac on July 2009 and started to use... I realized that i spent my 27 years for using (fixing) computers. Because the Mac was perfect. After iMac, i was really fine with my computer... But after something, that doesn't bother me, happened. The screen started to get cloudy and black... And it increased. Because of this i took my iMac to your authorised distributor http://www.bilkom.com.tr...
    They changed my screen but in 2 months it happened 3 times and i wanted them to change my iMac with new one, under customer laws... In our country, the device must be changed with new one if the same problem occurs in 3 months. Because i know the customer satisfaction of Apple, i didn' worry about it but Bilkom refused my will... I spoke with them for 2 months but nothing happened, they just told me, it' not our problem.
    Because of this speech, i sued them on June 2011... Last week, i won the case but just for the return of invoince... It costs 3.200 Turkish Liras (1.800$) and there's no 24" iMac unused... Bilkom again refused to give me an iMac... I thought that Apple's customer satisfaction can't be like this... I didn't write anything to Apple till now but if i can't get an iMac, i must return to normal PC after 2 years... And i don't want that... I offered an iMac 27" with core i7... No matter Bilkom accepts or not, they don't care of me... I'm a customer, they should do... I've never seen such a like company. I hope the real Apple will help my problem and save me from Bilkom...
    Waiting for your reply... Thanks and regards...
    Turgay Kala
    General Manager

    Unfortunately, you are not communicating with Apple here - we are all other users volunteering our time to help with technical problems.
    Here is a list of Apple contacts; there is no email address  - you will need to write a letter to their corporate headquarters or call them:
    http://www.apple.com/contact/
    Although, it appears that your problem is with a third party store and that you have won in court - did you get your money back? 24" iMacs have not been made since 2009 or 2010. Now there are 21" and 27" iMacs.

  • I turned my ipod off, and it won't turn back on. charging doesn't work and it won't be recognised by wi-fi or usb connections. How do i fix it?

    i turned my ipod off, and it won't turn back on. charging doesn't work and it won't be recognised by wi-fi or usb connections. how do i fix it?

    Check your cable whether it is good. If it is use the wall plug to charge at least half an hour. See how it goes.

  • Premiere doesn't respond when rendering.

    My adobe premiere pro 5.5 doesn't respond when I'm rendering a video. It works fine, until it reaches around 86% when the tab comes up that it has stopped working, and windows is looking for a solution.
    THis is very frustrating, especially after the video has been rendering after 2 hours.

    Welcome to the forum, LotusS.
    Please elaborate on what you mean by "render." Some people use "render" as synonymous with "export" or "encode," but in Premiere we distinguish between rendering and exporting/encode. Rendering is reserved for creating preview files for smoother playback within PPRO, whereas exporting/encoding covers writing a sequence out to an output clip.
    If you're talking about rendering preview files, then the first question is whether that's even necessary. In Premiere Pro, you need to render only if playback is not smooth and fluid; if you're satisified with playback without rendering, then don't bother.
    If rendering preview files is desirable, then  to isolate the cause of the hang, I'd render the sequence in segments by setting in & out points. Since the process is hanging at 86%, you could start by rendering the first three-quarters. Assuming that succeeds, then do smaller segments of the last 25% until you find the spot where it hangs. Then examine that section for an asset or effect or transition that's causing problems.

  • I have an iPhone 4 and since I updated to iOS6 I must hit the home button several times to return home or sometimes turn off and then back on. Any thoughts? Could this be related to running low on available storage?

    I have an iPhone 4 and since I updated to iOS6 I must hit the home button several times to return home or sometimes turn off and then back on. Any thoughts? Could this be related to running low on available storage?

    Hold the sleep/wake button and the home button until the phone shuts down and let it restart.

  • My ipod touch 4th gen froze! blank white screen and doesn't respond when turned off, or connected to my laptop

    my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

Maybe you are looking for

  • Windows 7. How to diagnose 0x80070002 error.

    Hi There I'm having trouble tracking down the cause of this error when I try to setup a backup. I need help. I get the error when I open Backup and Restore and choose Set up Backup. If I choose my backup location (in this case a SanDisk, though a net

  • Invalid Security Code problem...

    Ok, this is now a real problem. I'm trying to change the credit card in my Itunes account. I'd like to buy a few things, which I haven't done in a while. I enter in the new card, and walla, it pops up with "Invalid Security Code". Except I know the c

  • Qosmio G20: Recording from tape deck to computer

    My Qusmio G20 manual says the 'Monitor-in Port' functions as a 'line-in Port' for connecting an audio device. However, I have connected up my tape deck's line-out ports to the computer's 'Monitor-in Port' with the appropriate cables and jack and get

  • Problem in executing function module: ERROR_IN_PDO: ERROR_IN_PDO

    Hi all, I am getting an error I can't solve until now.. Who can help? The Default Trace in the EP 7.0/NWA gives the following information: Severity:  Error Message: Problem in executing function module:[date]:com.sap.mw.jco.JCO$AbapException: (126) E

  • Unable to use remote tools on two computers

    Hello All I cant seem to use the Remote Tools feature on two of our pcs. They are giving the exact same error below. All of the prereqs are in place. Any thoughts on this? Or logs I could look at? Thanks. Firewall disabled SCCM Remote tools account a