I was upgrading to OS X and after the instalation the computer did not restarted, how can I restart the computer?

I am not able to start the computer, it returns the sound but the screen does not start, this happens after the instalation of OS X

What do you see on the screen?

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I upgraded my Yahoo IM and after it uploaded, my homepage went from Firefox to the Yahoo homepage and I cannot get the firefox homepage to come up. How can I get the Yahoo homepage off and get the firefox homepage on?

I upgraded my Yahoo IM and after it uploaded, my homepage went from Firefox to the Yahoo homepage and I cannot get the Firefox homepage to come up. I have tried to reinstall Firefox, but the Yahoo homepage still comes up. How can I get the yahoo page off and get the Firefox page back on?

Here are instructions to [[How to set the home page#w_restore-the-default-home-page|restore the default home page]].

I have just upgraded to Mountain Lion and my signatures for my Mail is not showing up. I have the signatures inthe preference panes and selected for the email address, but when I make a new message, the signature shows as none and doesn't give me a choice

I have just upgraded to Mountain Lion and my signatures for my Mail are not showing up. I have the signatures inthe preference panes and selected for the email address, but when I make a new message, the signature shows as none and doesn't give me a choice. Yesterday, the signatures were stacking instead of switching to the one I wanted to choose.

I had this and fixed it.
I had upgraded to Mountain Lion and my signatures in Mail were fine. But then about a week later, I got a new computer and used Migration Assistant to copy my stuff to the new machine. Upon opening Mail, I had all the correct Signature information in the Preferences>Signatures window, but nothing worked.
After lots of hunting, I found the Signature Folder. It's in:
Yourusername>Library>Mail>V2>MailData>Signatures
Looking at my previous setup (which works) I saw in that folder two types of files: .webarchive and .siganture
Looking in my new machine's Signature folder, I saw only the .webarchive folders, not the .signature folders
Since this was literally a clone of my previous setup to a new machine, here's what I did:
1. Quit Mail
2. In Problem machine, go to
Yourusername>Library>Mail>V2>MailData>Signatures
3. Move the Signatures folder someplace safe, but out of the MailData folder
4. Get the Signatures Folder from the working install (like a backup) and copy it to the MailData folder on the problematic machine
5. Start Mail on the problem machine
This worked for me. I don't know why Migration Assistant didn't copy the full signature folder, but this fixed it. It worked perfectly partly because I had just backed up with Carbon Copy Cloner and the very next day set up the new machine. I don't know where Lion or earlier versions of mail stored signatures, but the absence of the .signature filetype seems to be the problem.
Hope this helps

My credit card account was charged with usd 1.00 after I downloaded a free app (bitstrips). How can I request for a credit back? This is cheating!!!

My credit card account was charged with usd 1.00 after I downloaded a free app (bitstrips). How can I request for a credit back? This is cheating!!!

Your card was not "charged". Apple requested a charge hold approval. They must submit an actual charge to the holding bank/institution within a set period (usually 5 business days) and if they don't the hold will roll off. For free apps, they won't submit the actual charge, and the hold will roll off. This is why you see so many people complaiing about not being able to "purchase" free apps, because the hold approval for $1.00 is rejected by their credit card company, either due to expired card, incorrect CVV, or no available credit.

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I have a Mac Pro OS 10.7.5 and have a DVD+R disc with files on it, but it ejects the disk after about 10 seconds--what to do? How can I get the data off this disc? I can see it has been already burned, so files are on there?

Try cleaning the lens and see if that will restore functionality to the DVD drive. Use a DVD lens cleaning disk, if you have a can of compressed air, shoot some into the slot or wrap a fine microfiber cloth (eyeglasses cleaning cloth) around a business card and insert it gently inside the slot.
If no success, make an appointment at an Apple store genius bar and get a free diagnosis from them.
Ciao.

Hi. My 2013 MacBook Air has suddenly reverted to a previous Excel spreadsheet (from May). I use the same spreadsheet several times a day and hit cmd 's' every 5-10 minutes. How can I find the version I was using yesterday?? Please help. Thanks

Hi. My 2013 MacBook Air has suddenly reverted to a previous Excel spreadsheet (from May). I use the same spreadsheet several times a day and hit cmd 's' every 5-10 minutes. How can I find the version I was using yesterday?? Please help. Thanks

Might be something for you here > Automatically save and recover files - mac excel

Since upgrading to Lion, i am unable to take screen shots. i get the message that i don't have permission to save files to the place where SSs are saved. how can i regain the ability to save screen shots? thanks

since upgrading to Lion, i am unable to take screen shots. i get the message that i don't have permission to save files to the place where SSs are saved. how can i regain the ability to save screen shots? thanks

First of all, are you using the OS native screen capture?
If not, make sure the application you're using has been update for Lion. I was using Snapz Pro for years, but I need to update it for use with Lion. Meanwhile Grab and the keyboard shortcuts are working on my Lion load.
If you are using the native capture mode unsuccessfully, I would run the Disk Utility and repair permissions on the drive. For some reason, even in past OS Versions, routine maintenance of permissions makes life a lot easier.

HT201269 I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided.

I have a hp pavilion dv4-2160us and the dvd/cd reader is not working. it can't detect the disk too.

I have a hp pavilion dv4-2160us and the dvd/cd reader is not working. it can't detect the disk too. i've done everything on the hp website to fix it (reinstall the driver, etc.), but nothing seems to help. can anybody help me with my problem? thanks!

When you say DVD drive is not working and cant detect disks, Is the Optical drive listed in Device manager and My computer? Is not reading any specific disks or all kinds of disks ?
Also have you tried all possible troubleshooting steps found over here
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

N my house we have 2 iphone 4, and everytime we get the same contact list freom each other, how can we unsync the contacts so each user keeps thir own contact list?

n my house we have 2 iphone 4, and everytime we get the same contact list freom each other, how can we unsync the contacts so each user keeps thir own contact list?

Hi user 1724, before icloud, we had the same issue....
so yes, the solution was to each log into the mac separately.
i kept the main itunes library and apple id, and my son made his own itunes library (which linked to the main itunes/apple id) - so we were able to maintain separate contacts lists.
but then w/ the cloud i guess we assumed the cloud would know we each have different contact lists on diff. phones, but it seems the cloud just lumped it all together -

My apple tv software version is 4.2. I try to update to 4.2.2. but I can't the screen say the update was not successfull, how can I download the latest software version

my apple tv software version is 4.2. I try to update to 4.2.2. but I can't the screen say the update was not successfull, how can I download the latest software version

Hi
I just bought an Apple TV 2 and tried this update thing, but got the same result as you.
When will Apple fix this?!?!?

I gave my father a mini ipad and he forgot the icloud password and the e mail for recovering it. How can I recover the password or create a new one if I have no idea at all of the info he configurated.?? ;(

I gave my father a mini ipad and he forgot the icloud password and the e mail for recovering it. How can I recover the password or create a new one if I have no idea at all of the info he configurated.?? ;(

He will have to contact Apple and speak to someone in account security if he can't recover it at https://iforgot.apple.com/appleid

I deleted all my photos and videos and then delete the deleted files but the photo app is still taking up 12 GB of space and I have no room for new stuff. How can I clear the memory space used by my deleted videos and photos?

I deleted all my photos and videos and then delete the deleted files but the photo app is still taking up 12 GB of space and I have no room for new stuff. How can I clear the memory space used by my deleted videos and photos? I don't know why the photos are still taking up space and if I will have to reset my phone to get rid of the problem.

Hey there TowneJ,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that’ll likely resolve the issue that you’ve described, where deleted files appear to be taking up space on your iPhone 5.
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch - Apple Support
So long,
-Jason

I have an old project with AVCHD clips and I want to import the clips again with surround sound. How can I relink the project clips to the re-imported ones without doing the project from the begining?

I have an old project with AVCHD clips and I want to import the clips again with surround sound. How can I relink the project clips to the re-imported ones without doing the project from the begining?
I have a sony handicam and I imported the clips to iMovie and they lost quality and converted the audio to stereo. I want to import the project to final cut X and import the AVCHD in 1080p and surround sound and export the movie in bluray. Can I relink the clips without editing everything again?
thanks!

Only photos taken with the iPad, copied onto it via the camera connection kit, or saved from emails/websites etc can be deleted directly on the iPad - either via the trashcan icon in the top right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view.
Photos that were synced from a computer are deleted by moving/removing/de-selecting them from where they were synced from and then re-syncing. If you want to remove them all then normally you could just sync an empty folder (in terms of photos) to the iPad, but as you don't want to sync at the moment you can't do that.
You can reset the iPad back to factory settings and start from scratch with it : Settings > General > Reset > Erase All Content And Settings

I've just imported photos that are misdated and appear out of order in my events. How can I correct the dates on these events so they appear properly?

I've just imported photos that are misdated and appear out of order in my events. How can I correct the dates on these events so they appear properly?

The one iin the Photos ➙ Adjust Date and Time menu option:
checkbox below:

My video was recorded on my I phone 4, the camera was held sideways for a horizontal view, but loads in I movie vertically. How can I rotate the image so it is horizontal?

My video was recorded on my I phone 4, the camera was held sideways for a horizontal view, but loads in I movie vertically. How can I rotate the image so it is horizontal?

Drag the clip from your Event to your Project. Then use the Rotate, Crop, Ken Burns Tool on the Middle Toolbar to rotate it

I was upgrading to OS X and after the instalation the computer did not restarted, how can I restart the computer?

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