I was uploading a song and it said unknown error

i was purcahsing a song and when it was downloading it said an unkown errror has occured and please check that the connection to the network is active and try again what do i do!!!!!!!!!!!!! also i clicked purchase twice and it said you already downloaded this please check something i dont know did it buy it twice?

Go to the waves website and download the latest version of waves 9 via your account.
You won't lose any of your presets..... Because this is simply an update and not an upgrade

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