I was using Internet Explorer but now have disabled it in preference to Firefox. But my Press Reader program by Newspaper Direct will not access the internet and display the paper. Their web site says it works with Firefox

Under connection options in Press Reader I have three options. Use IE proxy settings; don't use proxy; Use custom proxy settings. I have tried all three and still cannot get a direct internet connection with Press Reader. The Press Reader site says it works with Firefox 2 and above. I am using Firefox 5.0. I can still go to my newspaper site and read the paper but I just can do it via Press Reader and therefore I can not download it for later reading.

I notice that the home page redirects to a secure (HTTPS) address. I wonder whether there is a setting blocking this? What if you go directly to a secure page -- will it load?
https://www.itvsn.com.au/include/sweb.dll/product?product=155602&category=92010&site_id=ITVSN
Your add-ons list shows AVG, ZoneAlarm, and McAfee products. Could one of them be blocking this site? See whether you can add exceptions or just disable them temporarily and test whether that helps.

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Firefox 10. On Windows 7. Adobe PDF will not download or show up in the download list. I tried same files with IE. Download worked fine. Have uninstalled and reinstalled multiple times

Firefox 10. On Windows 7. Adobe PDF will not download or show up in the download list. I tried same files with IE. Download worked fine. Have uninstalled and reinstalled multiple times

Perform the suggestions mentioned in the following articles:
* [[Unable to download or save files]]
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
Check and tell if its working.
Not related to your problem but some of your Firefox Plugins are out-dated
* Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''

TS1398 My wireless password in only 6 lowercase letters, but my iPod touch requires me to enter 8 before allowing me to join. Therefore it will not let me log on to the wireless network, any solutions?

My wireless password in only 6 lowercase letters, but my iPod touch requires me to enter 8 before allowing me to join. Therefore it will not let me log on to the wireless network, any solutions?

What encryption are you using on the router?
If WEP you have to set the router to use the first key and you have to enter the first key as the password on the iPod. See:
iOS: Recommended settings for Wi-Fi routers and access points

My apple laptop will not load up it just displays the little working wheel

my apple laptop will not load up it just displays the little working wheel

Step by Step to fix your Mac

Certain web sites no longer work on Firefox

There are several issues with Firefox that have cropped up in the last 2 weeks. Firefox freezes up. I get different error messages about Adobe Flash. Something to do about writing to memory. When I download a program I'm told the program has downloaded but when I try to install it it won't run. I use 2 interactive web sites that have stopped working with Firefox. One is a payroll service that freezes after I enter my security pin. The other is a CAM software site that I can no longer upload files to. The two sites are paychex.com and dptechnology.com. I've tried all the above issues in Internet explorer with out a problem.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

I used the Google Analytics Opt-out Browser Add-on with the previous version of Firefox, but when I go the site, they say it is not compatible with my browser (sensing Firefox 6.0.2); while the description says it works with Firefox. ???

I go to the Google Analytics Opt-out Browser Add-on Download site, and apparently it "reads" what browser I'm using (Firefox 6.0.2, and says the add-on is not compatible with my browser.
Yet in the description box on the download site, it lists Firefox as being compatible.

I don't see that addon on addons.mozilla.org -- are you downloading it from there, or somewhere else?

Does Trend Micro Web Protection add-on work with Firefox 5??

negotiating the screen changes just to ask a simple question took me through 9 screen changes already!!! why the "screen testing"? I am not trying to get a part in a movie. Simply, when I checked "help", "forum",and now prompted to ask this as a "new" question although I saw in forums 450 or so users complained that their FF4 was not compatible as the last version of 3 was. Without taking 6 hours of searching 25 more screen changes: simply does anyone know if this will crash/hang/send error pages or damage our PC's to have FF5 and this TM security add-on together? thank you for your consideration of my question, and I apologize if my fonts show up on your side and are bothersome. I need them for my vision impairment

NOTE: Firefox 4 and 5 are in the past. Firefox 6 is the current version. Beginning with Firefox 5, the prior version is "abandoned" and will receive no more security or stability updates. The security and stability updates are included in the new version that follows.
As for the screens, the developers of the Firefox help system/forum/knowlegebase are trying to make the system as user-friendly as possible and the work is an on-going process. You are presented with possible posts that match your question so that the few unpaid volunteers here are not excessively over-burdened with questions that have previously been asked and answered. We receive more questions than the few volunteers willing to devote their time to this forum can answer. The search functions on this forum are recognized as "lacking" in many respects and are currently under serious review and re-development. The "Ask a New Question" screens were designed to collect the appropriate information that the unpaid volunteers here need to assist you with finding a solution.
'''Now, on to your real question.'''
The developers of products that install toolbars into Firefox determine with what versions of Firefox those toolbar will work.
*Generally only the toolbar gets disabled in a new version of Firefox and the underlying application continues to function properly. You can post your question(s)/concerns on the Trend Micro forum below for clarification directly from the source (the developer).
*That Firefox version information is coded into the toolbars that they develop '''''and''''' only the developer can change that compatibility information after they complete their testing.
That said, all third-party developers know how/where to find the Firefox release schedule and how/where to find the test (beta) versions of Firefox to use in testing their products for up-coming releases. The beta testing will last several weeks, but it is the developers' responsibility to keep up with the changes in Firefox. Mozilla (Firefox) has made a concerted effort to encourage third-party developers, especially those producing security products (firewalls and AV/AS), to update their products prior to a new Firefox release. A couple of security product vendors were ready on 08-16-2011 when Firefox 6 was released. Several are still working on their updates and do not seem to be concerned about the happiness/unhappiness or the security of their paid or non-paying (free version) customers.
'''''Here is the latest from Trend Micro'''''; the last (7th post) in this thread on the Trend Micro forum is from someone identified as '''''slabster''''' (Customer Service Manager) and was posted 6 hours ago: http://community.trendmicro.com/t5/Home-and-Home-Office-Forum/Firefox-6-amp-TM-Firefox-Extension-6-5-0-1234/td-p/43735
I am not a Trend Micro user and, therefore, do not know what function(s) its toolbar performs. Firefox has built-in Phishing and Malware protection (Safe Browsing) to help keep users away from known malicious websites:
*http://www.mozilla.com/en-US/firefox/phishing-protection/
*Sample warning screens:
**http://www.mozilla.com/firefox/its-a-trap.html
**http://www.mozilla.com/firefox/its-an-attack.html
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

I bought lightroom 4 in march'14 and i was using it in pc now i want to install it in mac but it doesn't accept my serial number what can i do

i bought lightroom 4 in march'14, i was using it in pc but now i have mac and it doesn't accept the serial number. What can i do

Make sure you are using the correct serial number starting 1160 (24 digits comprising all numbers and no letters)
If in doubt you can check from your PC version. Launch LR and from the menu click:
Help >> System Info

Web site functions that worked with FF 3.6 don't work with FF 4.0.

Windows XP. Have my.msn.com as customized homepage. Worked fine with FF 3.6 but problems with FF 4.0:
Stock Quote panel is shown but none of my stocks appear.
When I click on "Menu" buttons or "Customize" or "Add Content" nothing happens.

Today everything on my.msn.com works!
My guess: it was a problem with the web site and mns.com fixed it.

Firefox now says Java not installed, yet after checking plugins it is, certain web sites say Java is required, how do i remedy this?

On certain websites, i get the message "Java is required to view this image/page", instead of seeing the image or page. What is the problem, and how to i fix this? It suddenly happend yesterday, i love my Firefox so much better than Safari on my MAC below is critical data for you to view about my Version of Firefox:
<br />
Application Basics
Name
Firefox
Version
3.6.25
Profile Directory
Show in Finder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.0.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
ColorfulTabs
4.8.0.5
true
{0545b830-f0aa-4d7e-8820-50a4629a56fe}
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
DownloadHelper
4.9.8
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Fasterfox
3.9.8
true
{c36177c0-224a-11da-8cd6-0800200c9a91}
FastestFox
4.7.4
true
[email protected]
FlashGot
1.3.7
true
{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
Forecastfox
2.0.21
true
{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
gui:config
1.2.2
true
[email protected]
HashColouredTabs+
0.4.23
true
[email protected]
Image Toolbar
0.6.8
true
{A4732521-77D9-447E-A557-B279AC923F06}
Media Converter
1.0.3
true
{6e764c17-863a-450f-bdd0-6772bd5aaa18}
NoScript
2.2.8
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
Open Image In New Tab
1.1
true
[email protected]
Password Exporter
1.2.1
true
{B17C1C5A-04B1-11DB-9804-B622A1EF5492}
Screengrab
0.96.3
true
{02450954-cdd9-410f-b1da-db804e18c671}
Subtile
1.3
true
{88ce39f5-1e54-477c-809d-93d411720f0c}
Tab Mix Plus
0.3.8.7
true
{dc572301-7619-498c-a57d-39143191b318}
TrackMeNot
0.6.728
true
[email protected]
Unhide Passwords
1.2.7.0
true
{2e17e2b2-b8d4-4a67-8d7b-fafa6cc9d1d0}
UrlbarExt
1.8.1
true
{10c62ce3-3794-4c18-a881-481733c1a425}
CuteMenus2
3.2
true
{71C54606-83ED-4ea6-9315-1AAB29466D33}
Ghostery
2.7.1
true
[email protected]
Modified Preferences
Name
Value
accessibility.blockautorefresh
true
browser.history_expire_days.mirror
180
browser.history_expire_days_min
0
browser.link.open_newwindow.override.external
-1
browser.link.open_newwindow.restriction
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
about:blank
browser.startup.homepage_override.mstone
rv:1.9.2.25
browser.tabs.closeWindowWithLastTab
false
browser.tabs.warnOnClose
false
browser.zoom.full
false
dom.disable_window_move_resize
true
dom.event.contextmenu.enabled
false
extensions.checkCompatibility
true
extensions.lastAppVersion
3.6.25
font.default.x-western
sans-serif
font.minimum-size.x-western
14
font.name.sans-serif.x-western
Arial Rounded MT Bold
font.name.serif.x-western
Arial Black
font.size.fixed.x-western
18
font.size.variable.x-western
18
javascript.options.showInConsole
true
javascript.options.strict
true
network.cookie.cookieBehavior
1
network.cookie.prefsMigrated
true
network.http.max-connections
24
places.last_vacuum
1323804497
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUgQ29tcHV0ZXIvL0RURCBQTElT…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.clearOnShutdown.extensions-tabmix
true
privacy.clearOnShutdown.offlineApps
true
privacy.cpd.extensions-tabmix
true
privacy.cpd.siteSettings
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
security.OCSP.disable_button.managecrl
false
security.default_personal_cert
Select Automatically
security.disable_button.openDeviceManager
false
security.warn_viewing_mixed
false

Hi Redfyre-
Here is an article on troubleshooting issues with the java plugin:
[[Using the Java plugin with Firefox]]
Hopefully that will help- especially the Java test page.

I updated Mozilla Firefox to the lastest version. How do I know whether Avast is working with Firefox?

I got a Mozilla Firefox update, so I did it.
A message came up saying that Avast would no longer work with it.
I went back to your site and reported that it wasn't working with it.
How do I get the two working together again, or do I need to go back and reinstall an older version of Firefox?

Can't see the Menu Bar (File, Edit, View, History...Help)? Hold down the key and press the following letters in this exact order: V T M
The Menu Bar should now be displayed permanently, unless you turn it off again (View > Toolbars). Turning the Menu Bar on and off is a new feature in version 3.6.
Also see [[Menu bar is missing]]
If that doesn't work, try resetting your toolbars and controls through [[Safe Mode]].

My I-Pad 2 keyboard will not pop up when trying to sign in to web sites. Does anyone know how to get it to come up?

My i-pad 2 keyboard will not pop up with trying to sign into a web site or Facebook.. Does anyone know how to get it to come up?

Make sure you click in the text box for username and password to bring up the keyboard.
Try powering off your iPad by holding the power button and sliding the red slider when it appears, or try resetting your iPad by holding the power and home buttons together until the apple logo appears.
I would also highly recommend an app for facebook, it's called MyPad.

Installed 5.0 on my Windows PC and it will not access websites. I reconfigured the firewall and it did not help. I can go to a website but it will not allow me to login. How can I fix this?

I updated to 5.0, added webmail adblocker and adblocker, and it would not work at all. I uninstalled, and reinstalled without the addons and it still did not work. Troubleshooting said to remove from firewall settings and re-add, which I did, but Norton Security Suite will only do "allow" and not "Auto". I can now access a page to a website, but can't log in (ie: yahoo mail, facebook, etc.)

I have clicked on the connect button, but it brings up the same There is a problem connecting, and I have also tried SMB://
i tried pinging the ip address with in termial and it times out.
From my windows PC and I can access my MacBook Air just fine,

Will Torbutton work with Firefox 5?

I'm using an earlier version of Firefox with a Pentium 4. Last time I tried to update Firefox I found that the Torbutton didn't work, so I switched back again. I must be able to use Tor and Torbutton, so I want to be sure these work with Firefox 5 before I update.

How can I enable Tor in Firefox 5?
1) Install "Stable Vidalia Bundle works with Windows 7, Vista, XP, https://www.torproject.org/dist/vidalia-bundles/vidalia-bundle-0.2.1.30-0.2.12.exe (sig)
2)In Firefox 5 '''"Tools" menu > "Advanced" toolbar > "Network" Tab > "Settings" button''''', follow the 1st image (Manual proxy configuration:) then the 2nd image (Auto-detect proxy setting for this network:) and then "Ok".
3) Be sure that "Tor" network is connected. Now you can install the "Torbutton" by selecting
Install Stable:https://archive.torproject.org/tor-package-archive/torbutton/torbutton-1.4.0.xpi
Welcome to Tor in Firefox 5 :)
References:
http://support.mozilla.com/en-US/questions/769300
https://support.mozilla.com/en-US/questions/841707

Tried to install ff4 got message "your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" I rebooted computer now firefox will not start at all and i have tried to uninstall and get the same message

have also tried to reinstall older version of firefox and get same message

i have been trying to figure out how to fix this same issue as well for the past 2 hours or so. it is very upsetting that you can't even uninstall it try to redo it all or just use the old version. everything seemed to be ok untill i got to the set up part of the process that is when i kept getting the same message: ''your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" and to no avail. please help. i really enjoyed my firefox/mozilla. now i can't even use it i have to go back to internet explorer for now...........

I was using Internet Explorer but now have disabled it in preference to Firefox. But my Press Reader program by Newspaper Direct will not access the internet and display the paper. Their web site says it works with Firefox

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