I was watching movie trailers in itunes and now I can hear it but the screen is black

I was watching trailers while waiting for a movie to download in iTunes and now the trailers have sound but I see no images.
Help!

I think the key word here is "was". You can try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should reboot. If this does not work, then it is possible that the hardware has failed. Make an appointment at the Genius Bar at Apple or the Authorized Apple Service Provider.

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HT203175 I updated to the latest version of iTunes and now I can't go into the iTunes Store. Every time I try, the program closes. Any suggestions?

I updated to the latest version of iTunes and now I can't go into the iTunes Store. Every time I try, the program closes. Any suggetions?

Reading multiple threads here and other sites. Very frustrating without a possible solution in sight so far.

How to unlock a locked ipad It is locked and now i can not unlock it, the screen is not responding to my sliding the arrow to unlock. can someone suggest what should i do?

How to unlock a locked ipad It is locked and now i can not unlock it, the screen is not responding to my sliding the arrow to unlock. can someone suggest what should i do?

If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad/iPod into Recovery Mode
http://support.apple.com/kb/ht4097

HT4061 actually i bought iphone 4s in nov 2012 and now its not working properly as the screen goes black ....i lost the bill..is it possible to get another copy of the bill......

actually i bought iphone 4s in nov 2012 and now its not working properly and i lost my bill as well i want to request to get a copy of bill pls.....

You are not addressing Apple here. This is a user to user technical support forum. If you are having warranty issues with the phone, a copy of the bill is not necessary for Apple to check and evaluate the phone. If there is a manufacturer defect, they will deal with it.
What is "not working properly" on the phone. Maybe someone can help and it not be necessasry to be replaced.

I had to uninstall itunes and now I can't reinstall did the popup thing ans still no luck?

Had to Uninstall Itunes now camt get the set up to download so I can reinstall. I did the "popup" thing and still no luck?

Me too, kept saying a certain file was missing. Don't understand why a file would be missing, all I did was unintall itunes so I could reinstall it. Makes no sense to me.

Downloaded the newest version of itunes and now I can't access any of my libraries. It says The file iTunes Library.itl cannot be read because it was created by a newer version of itunes. Any help??? I have checked my entire computer!!!!!!

Downloaded the newest version of itunes and now I can't access any of my library. It says The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Anybody know what to do?????

I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps...

Updated iTunes and now get an error message that the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. ??

updated iTunes and now get an error message that the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. ??

hello!
i have a similiar problem:
i upgraded my mac from 10.6.8 to 10.7.something recently, but i did NOT update itunes, still running version 10.4.1. now i wanted to open itunes but it tells me, that my iTunes Library.itl was created by a newer version of iTunes - which i never used!
its annoying since i dont want to be forced to download a 720MB pckage of itunes every month - even more so, if the system start "lying" to me.
or is it another problem? anyone got the same? any solution? maybe an erratic prompt?
thanks, florian

HT201210 I just updated my iTunes and now I get a message that the application has failed to start because MSVCR80.dll was not found. What happened and how do I fix this? I can't access any of my music now.

I just updated my iTunes and now I get a message that the application has failed to start because MSVCR80.dll was not found. What happened and how do I fix this? I can't access any of my music now.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99460)

I rented a movie through itunes and now I cannot find it on the ipad. How do I access it?

I rented a movie through itunes and now I cannot find it on the ipad. How do I access it?

Mmmm, try checking for available downloads from the store menu, if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT201210 I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.

I just downloaded an album and it says the 1st track was still processing at 100% i restarted itunes and now that track is missing from the library, any ideas?

I just downloaded an album and it says the 1st track was still processing at 100% i restarted itunes and now that track is missing from the library, any ideas?

Hey Hisheroisgonex,
Thanks for the question, and welcome to Apple Support Communities.
If the track is no longer in your iTunes Library, you can re-download using the information in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

TS5376 I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions above and now I can't get past the Service 'Apple Mobile Divice failed to start. Help!!!

I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions to move the .dll's to the desktop, I removed iTunes via the control panel, and now I can't get past the Service 'Apple Mobile Divice failed to start. Verify that you have sufficent privilidges to start systems services. I now have no iTunes on my laptop, can't reinstall iTunes, and I am pulling my hair out because I can not figure out how to send an e-mail to Apple because I bought my iPad just over a year ago. PLEASE HELP!!!
V/r "TRACER"
CDR Harold W. "TRACER" Valentine, SC, USN

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

TS1717 I updated my itunes and now I can't get it to open and play my music. ? Any thoughts as to what I can do

I updated my ITUNES and now I can't get it to play my music. After the song that was playing during update played nothing else will. What can I do

Se my response on this post:
] Screen Message"File iTines Library.itl cannot be read because it was created by a newer version of iTunes" What is this and how can it be fixed?
They do not appearon the right-had side of your post.

HT1386 I was trying to update my iphone and now I can not activate it, it says no sim card installed

I was trying to update my iphone and now I can not activate it, it says no sim card installed.
What can I do now, help please.

Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
iTunes: Restoring iOS software - Support - Apple

I was watching movie trailers in itunes and now I can hear it but the screen is black

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