I washed my daughter's iPod by mistake

Our iPod got washed by mistake. It still works, but the light doesn't, so you can't see what you're doing. Is there somewhere I can send this to get it fixed?

What you have to do is connect the device to YOUR computer, log in to YOUR iTunes account, and then restore the device to factory settings, and set it up as a NEW DEVICE. At this point you can change the device name. DO NOT RESTORE FROM A PRIVEOUS BACKUP!!!!!
As part of the reset, iTunes will automatically install the latest version of iOS for your device.
When the reset is finished you can sync your music and other data to the device.

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Help, my ex-wife washed my daughter's ipod nano

My ex-wife washed my daughter's ipod in the washing machine. I can't get it to do much of anything. when i plug it in to my computer the apple comes up, which gave me hope. then the icon with the exclamation mark comes up and then it shuts off. i am trying to charge it, but it shows to be dead.... any ideas?

eject before disconnecting
Always drag the iPod icon on the Desktop to the Recyle Bin before removing the iPod from the computer, or in iTunes menu bar click Controls / Eject (name of iPod)
iPod nano Troubleshooting < Reset / Retry / Restart / Reinstall / Restore.

Daughter's iPod touch went through the washer. Do i need to take the back off somehow before I try putting it in rice?

Daughter's iPod touch went through the washer. Do i need to take the back off somehow before I try putting it in rice?

No. Just put it in rice as is.
You may have success in getting it to boot after using the rice technique, but it will sincerely doubtfully never fully function again.

My family of four (2 iPhones, 2 iPods) all share the same iTunes account. Many text messages sent to or from mine or my husband's phones are also received on my daughter's iPod, and vice versa. How do I fix this?

How can I keep text messages sent from my or husband's phone from being received on daughter's iPod, and vice versa? We have five devices on one iTunes account - 2 iPhones, 2 iPods and an iPad.

Hello Hrd1977,
This is typically caused by both devices sharing an Apple ID for iMessage and FaceTime. I would recommend signing out of iMessage on your daughter's device. Go to Settings > Messages > Send & Receive, tap your Apple ID, and select Sign Out. Then sign in with the desired Apple ID.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Cheers,
Allen

How do I delete photos from my daughter's ipod that showed up on there when she got music from her aunt's itunes? Also how do I make sure none of my iphone pics show up on her ipod in the future (we use the same itunes account and I think same icloud).

I'm totally new to iphone/ipod. I need help with the following:
1) How do I get rid of a folder of photos that showed up on my daughter's ipod touch when she received some songs from her aunt's itunes? After she got some songs from that itunes a folder of pictures showed up with no delete option. Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?
2) Also, my daughter uses same itunes as myself, how do I make sure any pics I have on my iphone & icloud (itunes) don't show up on her ipod? I shut off my photostream so perhaps this is the solution. But I noticed that a message I sent from her ipod to my sister (an iphone user) later showed up on my iphone (as if I had sent it from my iphone)! That was really odd. I'd like to keep our itunes account together simply so I can monitor her downloads, etc so I don't want to open up her own itunes to avoid automatic syncing.
I only want to share music between our devices. I don't want her pics nor my pics to go to icloud/itunes.
Thank you!

1) You asked "Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?" Yes, you have to connect the iPod to that computer and go to the Photos pane for the iPod in iTunes and uncheck sync photos and the click on synce/apply. In the future do not check sync photos.
iOS and iPod: Syncing photos using iTunes
2)
Create a NEW account for using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Then on the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
- Settings>iCloud and sign out and sign in with hers
Contnue to use the commpn ID/account for Settings>iTunes and App stores.

HT1212 My daughter's iPod touch is stuck on a blank screen with the loading circle just going around and around. I tried to restore it, but it says I have to enter the passcode. I have the passcode, but as I said, there's nothing on the screen. How do I f

My daughter's iPod Touch is stuck on a blank screen with that loading circle thing just going around and around. She said she was trying to duplicate an app or something, and all the the apps started shaking like when you delete them. I turned the iPod off, but it never turned back on completely. I tried to restore it, but it's saying that I have to enter the passcode. But, as I said, there's nothing on the sceen excect the circle thing. Please help!!!!!

Start at # 3
1- iOS: Not responding or does not turn on
2 Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
3 If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
4 Try on another computer
5 If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Im new to the iCloud and Mac in general. After experincing a hard drive crash out of the blue, I lost everything. I want to make sure this doesn't happen again. I show backups for my iPhone and my daughter's iPod but my mac doesn't exist. How do I fix tho

I'm new to the iCloud and Mac in general. After experiencing a hard drive that went out of the blue, I lost everything. I wanted to use the icloud to back my documents up. I went into the iCloud under settings but it only shows my iPhone and daughter's iPod. How do I get my Mac to back up too? Is there something I need to use to have the documents back up?

You cannot back up your Mac to iCloud. Even backing the whole thing up to another online service would be dubious because it would take a very long time. You should buy an external hard disk and back up to that - even better, buy two and use one to make a Time Machine backup and the other to clone your Mac from time to time, thus giving you a backup from which you can boot in an emergency.
If you wanted to back up a suitably sized selection of data to an online service there are a number of third-party methods available, some of which are examined here:
http://rfwilmut.net/missing3

I just bought my 10 year old autistic daughter an IPOD touch that she needs to take to school with just limited music on it but she also also has an IPAD mini for home that is fulllyloaded with apps . How do I set up Itunes to make this work

I just bought my 10 year old autistic daughter an IPOD touch that she needs to take to school with just the music (no apps) on it but she also also has an IPAD mini for home that is fullly loaded with apps. The last time I tried to connect 2 devices to Itunes I ended up loosing my own music library so I am a bit hesitant to start setting up this new IPOD touch with outsome help. Anyone have any ideas on how I set up Itunes to make this work and not loose her IPAD apps and media?

Open itunes, connect ipad, select what you want, sync.
Connect ipod, select what you want, sync

We have two apple ID's and two libraries. My daughter's IPOD is syncing with my library and I need to change this, but I can't figure out how.

We have two apple ID's and two libraries. My daughter's iPOD is syncing with my library and we really want to go to just one library--Mine for ease and we can't figure out how to do it. Please help!!!

Apple does not transfer content bought with one Apple ID to another Apple ID. Apple will not merge two Apple IDs.
If most of your content was bought with the Yahoo! Apple ID but you now want the Gmail address for your Apple ID, the trick will be to change the address used for the Yahoo ID with the Gmail address. However, to do that you must first free the Gmail address from that other Apple ID. Use the instructions from Apple to substitute another address that is not used as an Apple ID for your Gmail address in the Apple ID with the Gmail address. Then, when the Gmail address is no longer used in an Apple ID, you can use the same instructions to substitute the Gmail address for the Yahoo address in the Apple ID with the Yahoo address.
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621

I bought my daughter an ipod. Can I have two seperate itunes libraries on one computer? If so, how do I set this up?

I bought my duaghter an ipod. Can I have two seperate itunes libraries on one computer? If so, how do I set this up?

I followed these instructions & have created a new library file. However, all my music now appears in the new library as well as my own. (I bought my daughter an ipod nano for christmas & want to separate itunes libraries on one computer). How can this be so difficult?

How do I disable my daughter's iPod touch so I can sell it? She has forgotten the password and her apple id (she has used several id's).

How do I disable my daughter’s iPod touch 8G Second Generation so I can sell it on ebay? She cannot remember her passcode or her apple id. I want to make sure that all her personal info is erased, too. Suggestions?

What to do before selling or giving away your iPhone, iPad, or iPod touch

I accidentally washed my 6th generation iPod nano. It will turn on still but now it has a computer screen setup on the screen, is there a way I can get it back to normal?

I accidentally washed my 6th generation iPod nano. It will turn on still but now it has a computer screen setup on the screen, is there a way I can get it back to normal? I can plug it into my computer and it works and I've click the restore button that comes under the nano's summary when it's plugged in. Any type of help would be greatly appreciated. Thank you!

Take your iPod Nano back to the Apple Store. Let them see what you are seeing. Only this time............
Prior to leaving the Apple Store: ***Make sure you have the store staff power the iPod Nano up and demonstrate that it is indeed working properly to your satisfaction.***

I have my daughters Ipod, my iphone, my wife's Iphone and Ipad on the one Apple ID. Since the latest update we are receiving Imessages from our daughter's Ipod with my wife's caller ID on the one message strand. Can I fix this problem?

I have my daughters Ipod, my iphone, my wife's Iphone and Ipad on the one Apple ID. Since the latest update we are receiving Imessages from our daughter's Ipod with my wife's caller ID on the one message strand.
Is it possible to differentiate between all the devices?Can I fix this problem?

I recommend that you
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.

I recently got a iphone and i gave my daughter my ipod and we only have one apple id, is there a way to manage this so I don't see all my daughters imessages?

I recntly got a iphone and i gave my daughter my ipod and we only have one apple id, is there a way to seperate the two so I don't see her instant messages? or do we have to have seperate apple IDs?

Create a second Apple ID for a separate iCloud account. You can still share the Apple ID for iTunes purchases, but separate for the cloud.

My daughter's iPod touch is disabled and I cannot connect to iTunes

My daughter's iPod went crazy the other day making noises (she was no where around) and when I found it the message said that the iPod was Disabled and that it should be connected to iTunes.I tried this and it said that it might need an upgrade and possibly to be restored. I clicked ok but it only got so far through the software upload before it returned to Disabled. I did a little searching and tried the connect while holding the home button thinking this would work but alas - no joy! I've repeated this and gone in circles looking at discussions and now discovered that I cannot even turn off the iPod (with the slider) I held done the home button and on/off, restarted and then... you guessed it, disabled. Any help?

Have you tried following the recovery mode instructions in http://support.apple.com/kb/HT1212 and summarized as:

I washed my daughter's iPod by mistake

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