I watch netflix on a secondary screen - my TV - but since I downloaded the Firefox update I can only get Netflix to open a full screen to my laptop. I get a full scren on my TV through Safari, or from Hulu on either browser. What is going on?

Mac osx 10.5.8

Thanks so much for your reply fanboy20.
Yes, just made sure of that. I do have the latest version of Flash player. But I have just staggered upon the answer. Chalk it up to being a newbi. I was not putting my apple tv to sleep and it would not allow me to see
you tube on my computer while it was still operating on my TV. When I realized that, I put the apple tv to sleep and bingo, my computer runs you tube fine. Thanks again for your response.

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Have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!

have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
I have tried to do the disk verify and repair but this has made no difference.
Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?

If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here. Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8.

Since I downloaded the newest update, my phone only rings or makes text sounds about 10% of the time. It can be sitting in front of me and a call or text comes in. No sound, just a msg on the screen. Anyone out there having that problem?

Since I downloaded the newest update, my phone only rings or makes text sounds about 10% of the time. It can be sitting in front of me and a call or text comes in. No sound, just a msg on the screen. Anyone out there having that problem? It's not a problem in the settings as I set the rings and tones I want. The rare one comes thru with sound. I never had any problems before update.

No, sounds like when you dropped it an cracked the screen it may have also damaged the logic board or the repair person damaged a cable.

Since I downloaded the firefox update I no longer have the firefox screen and not all my bookmarks will work. Why?

After I downloaded the latest update firefox as I knew it disappeared. The opening screen no longer shows the fox logo. The search box on the toolbar lists as conduit search. And I am finding that not all my bookmarks still work. Example-I have to go to att to access my mail. That is fine if that is the way it is supposed to work but if so I would like to know how to change my home screen--or at least the first thing I see when firefox opens to the att site as I generally use my computer for email. I am also accustomed to using google search and as I am a crazy old cat lady I am not really ready to change the way I am familiar with my computer.
Ideally, could I get the fox picture screen with the google search and the ability to click on the bookmark labeled mail back on my computer???
I am not computer literate unless it acts as it always has. Thanks, Dawn

hello dawn, please be aware that there are malicious websites out there which will trigger fake update notices/popups which try to trick you into downloading software bundled with adware. please never click on such websites or execute such files on offer - updates are handled automatically by firefox and you don't have to download any file for it (you can always manually check if you're up-to-date by going to ''firefox > help > about firefox'').
please try these steps to regain your firefox:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
# afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
# go to the windows control panel and remove all software recently installed where you don't know which purpose it has or otherwise looks suspicious.
# finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]]

HT4972 My phone is not responding since I downloaded the IOS update 7, I am locked out of using my iPhone, I enter my 4 digit number and a screen appears saying Joining "Sherry's Wi-Fi Network" but nothing else is happening and I can't use me phone.

An update from Apple appeared on my iPhone so I downloaded it, it was an IOS update. The screen said to swipe to open, then enter a 4 digit number, which I did then it went to a screen asking for my network info which I entered (except I guessed at the security as being "WPA2", I have not idea, I entered my password and now the only screen that will appear is one stating it is Joining my stated Network??? but nothing is happening and I can't use any of my iPhone features at all? Help

Go back to the previous page. If there's no available wireless networks listed except "Other" which is manually putting the wireless network information, see if you have "activate using cellular" or "connect to iTunes" option.

I need to access bookmarks through Google but have too new a firefox version. Can I get an older firefox version downloaded?

I have been having problems with internet explorer, so have now switched to firefox. I have lots and lots of bookmarks stored under google bookmarks but can't access the google toolbar with the new versions of firefox. I need version 4 as the latest to enable me to access google. Can I download this older version instead of the newer version of firefox so i can access google toolbar?

You can use this extension to be able to access your Google Bookmarks from within Firefox : 
https://addons.mozilla.org/en-US/firefox/addon/gbookmarks-google-bookmarks-fo/

Since i have downloaded the latest update, I no longer have a slider bar on the right side to scroll down through albums

Since I downloaded the latest update, I no longer have a slider bar on the right side of screen to scroll down through albums and such. Any ideas for help??

You may have switched on [http://kb.mozillazine.org/accessibility.browsewithcaret caret browsing].
You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.
* Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"
* http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works
* http://kb.mozillazine.org/Accessibility_features_of_Firefox

Ever since I downloaded the new version a few days ago I get full screen popup ads whenever I try to open a new site. It's INCREDIBLY annoying, and sometimes there is no icon to close them. WHY, why would Firefox allow this?

I don't HAVE any more details. Whenever I open a new site, I get (so far) one of two full screen advertisements. Most of the time there is the word "Skip" in the upper right hand corner, but on occasion that is not there, and there no way to get beyond the ad screen except to go into what they are trying to sell you. It is imposing and obnoxious to the nth. This has only happened since I downloaded the latest version (I think the BETA 4) 3 days ago. If this can not be resolved, I want to go back to the older version.
Thanks,
Kathryn

The Firefox pop-up blocker is usually very effective for blocking pop-ups generated by websites, but it sounds like you may have picked up some Malware that is generating those pop-ups from you own PC.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html

The main part of the safari page is grey and won't respond/can't type in any commands. I can move back through the previous pages, and even open new ones via the URL, but can't get onto the main part of the page and I can't get onto the 9 page option. !?

The main part of the safari page is grey and won't respond/can't type in any commands. I can move back through the previous pages, and even open new ones via the URL, but can't get onto the main part of the page and I can't get onto the 9 page option. !?
Help, please.

Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

How to view movies and iplayer programmes on full screen on the new iPad, can only get letterbox display.

How to view movies and iplayer programmes on full screen on the new iPad, can only get letterbox display.

If the Movie is IN wide screen you Got 2 options
1 letterbox display
2 display where it Cut the left and right side part to make it fit

Last night i was downloading the new update for the Iphone, and after the download was done and trying to install, it errored out. And now my phone is stuck on the screen with the itunes icon and the USB.

Last night i was downloading the new update for the Iphone4 on my laptop through Itunes. After the download was done, it was starting to install, and then an error came up and didnt get a chance to check it. Now my Iphone is stuck on the screen with the USB pointing to the Itunes Icon and wont do anything else. Any advice on how to get this fixed, or do i need to go to the Apple store and have them look at it.

slawdog31 wrote:
Is the sleep wake button at bottom center of the Iphone or on top?
Top
iPhone User Guide

HT1444 Hotmail has been converted to Outlook and now my 10.6.8 version of Snow Leopard doesn't seem to be compatible with Outlook. I can only access Outlook through the mobile option. I have downloaded the latest update for SL but that doesn't seem to hav

Since Hotmail was converted to Outlook I can only access through the Mobile option. I keep getting a message suggesting I upgrade to the latest version of Safari. I tried downloading the most recent upgrade that I could find but the problem is still not solved. How do I fix this very annoying situation?

No problem here on 10.6.8 and Safari 5.1.9 - is that the version of Safari you have? If not you can download it here:
http://support.apple.com/kb/DL1569
or you could try Firefox - make sure you have the latest version of that (21.0)

Ever since I downloaded the lastest ipad update I can not watch videos

ever since I downloaded the lastest ipad update I can not watch videos

Basic troubleshooting steps.
Quit the videos app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or - Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or try this - Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of any of your movies in the field at the top. When the movie appears in the search - tap on it and it should start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK.
Or - Check Settings>General>Restrictions and see if you have content restricted that is preventing you from watching the movies.
If your problem is of a different nature, please describe it.

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
iTunes: Restoring iOS software - Support - Apple

After moving to iCloud I can only get my email through the cloud, no new emails are making it to my home computer. Does anyone have any advice on how to fix this issue?

After moving to iCloud I can only get my email through the cloud, no new emails are making it to my home computer and .mac account. Does anyone have any advice on how to fix this issue?

Welcome to the Apple Community.
Which OS are you using.

I watch netflix on a secondary screen - my TV - but since I downloaded the Firefox update I can only get Netflix to open a full screen to my laptop. I get a full scren on my TV through Safari, or from Hulu on either browser. What is going on?

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