I went into the original files in the iphoto library and organised the photos there, now when I try to look at the photos in iphoto the tiles are there but when I try to enlarge or put into a slide show a big grey explanation mark occurs?
I tried to organise my iphoto originals to it would be easier to back them up onto my hard drive, so I renamed them and grouped them in the orinigal file. Now when I go onto iphoto to view the photos in a slide show a big exclamation mark comes up and if I click on the photo to see the original file it can't find it. Any ideas?
You won't be able to run the rebuild function and restore your library becaue you renamed and regrouped your original photos from the Finder. I doubt if you can change the names back to their original names and put them back in the folders they were in originally so your only option is get your backup library and replace the one you damaged.
If you don't have a backup copy of the library from just before the problem that contains all of your photos you will need to start over from scratch as follows:
Start over from scratch with new library
Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:
1. Move the existing library folder to the desktop.
2. Open the library package like this.
Click to view full size
3. Launch iPhoto and, when asked, select the option to create a new library.
4. Drag the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the iPhoto Library on the desktop into the open iPhoto window.
Click to view full size
This will create a new library with the same Events as the original library but will not keep the metadata, albums, books slideshows and other projects.
In the future stay out of the iPhoto Library package and only access the photos using iPhoto.
OT
Similar Messages
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Can anyone please tell me the cause of the msg-The song" " could no be used
because the original file could not be found-and how I might correct that problem? LouI stupidly tried to copy my music files to an external drive so I could transfer them to my new iMac (old Macbook Pro is being retired). I now know I should've tried home sharing or something to transfer the music.
Anyway, the situation I am in is that I have not managed to transfer anything and I now cannot access the music on my old Macbook Pro either! I have the message "the song 'xyz' could not be used because the original file could not be found. Would you like to locate it?". I understand that this is because iTunes cannot locate the files. When I try to locate the files I find nothing.
I have tried searching my whole Macbook Pro for mp3 files and m4a files and Spotlight cant find any! The tracks are all still listed in iTunes. I also searched the external hard drive. I definitely haven't deleted anything. So where could they have gone and is there anything else I can do to search for them? I have a feeling I am just not searching for them in the right way because I have not deleted anything.
Old computer is Macbook Pro OS X 10.6.8 with iTunes 10.4.1
New computer is iMac OS X 10.7.2 with iTunes 10.5
All I want to do is to set everything back to how it was so I can try the transfer a better way.
Please help. Thanks, Dashford. -
I have no idea what's happened to all my music, even the stuff I've bought off iTunes and downloaded won't sync to my iPod or play through iTunes. Having a total nightmare with it all.
If you know where all songs are located on the computer, I'd suggest just removing everything from iTunes and then adding it back in.
Edit > Select All
Edit > Delete
*Choose the option to Remove from library
*If prompted to move to recycle bin, choose Keep File
Then click File > Add Folder to Library and navigate to the folder on your hard drive that has your music in it. You can choose your iTunes Music folder, for example, and this will incorporate any subfolders you have stored in there.
The lock icon suggests that the file is "protected," so most likely purchased from the iTunes store.
CG -
One day, they were there and working, the next they were all like this. There is a lot of money in these, and i would like to be able to keep using them.
WhyItuneswhy wrote:
It seems to be that every few months or so I can't move songs around
Never move songs around by hand, iTunes will lose track of the files that you move.
Your iTunes library is normally stored in C:\Users\<User>\Music\iTunes.
The iTunes application stored in C:\Program Files\iTunes is meant to hold a selection of dll files that are needed by the program. Leavel them alone unless you are actively Troubleshooting issues with iTunes for Windows updates.
If you know where you've moved things to my script FindTracks may be able to reconnect iTunes to the relocated tracks.
tt2 -
App store... bought an app, now it's gone... "the original file could not be found"
I purchased QuickOfficePro about a year ago. Today (after loaning my iPad to my daughter for a few weeks) I restored the iPad. Now QuickOffice Pro is gone. iTunes says "the original file could not be found".
What do I do now? I have the receeipt # on file.Just discovered the app has been discontinued. Apparently now it's "free" but you are required to subscribe to Google Drive. It was great app, too bad...
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Help! (please I have a 1GB iPod that's loaded with music for which my computer can no longer find the original files-due to external mass storage crash during recent move. Is there a way to import iPod music back into my iTunes library on computer???
Or If there is any purchased music then you can try to transfer purchases
http://support.apple.com/kb/ht1848
If you're in the US you can reload purchased music
http://support.apple.com/kb/ht2519 -
Hi, on my last PC when transferring music to my new MacBook Pro i noticed i had about 6 duplicated of each song in every album i took hours in removing them.
I Just wondered Does iTunes store the original music file and then copy it into a separate folder?
If i delete the original file from finder will it remove it from my iTunes library or vice versa. I didnt want to lose any music like i have some how managed to on my old computer.
Or should i keep both files of it in the Music folder and also iTunes library folder?
Which is best ?DrewPowell wrote:
I Just wondered Does iTunes store the original music file and then copy it into a separate folder?
It does both at the same time.
When you add files to iTunes, it copies them into /Music/iTunes/iTunes media/ folder. The original file remains where it was.
You can drag a file to /Music/iTunes/iTunes media/Automatically add to iTunes/ folder.
This will add to iTunes and move it to /Music/iTunes/iTunes media/.
I keep a shortcut of this folder on my desktop then simply drag files to the shortcut to add to iTunes.
Then there are no "extra" files around. -
I have movies in my i tunes library but i canot play them or drag them into my i pod.There is an exclamation point each of them.Then when i click on them to play them on my pc it says this movie cannot be used because the original file could not be found.Help?
Read threads list over on the right under the heading of More Like This
Allan -
How can i stop the Action Wizard from putting the original file into the Source folder with my changed documents?
[discussion moved to Creating, Editing & Exporting PDFs forum]
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After installing the latest of iTunes the original files for almost 300 songs cannot be found for syncing to my iPod. The files are songs that were bought from iTunes, and copied into iTunes from CDs.
Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
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lightroom mobile syncing is super slow and stop for no reason. cannot resume syncing. no idea with the progress of syncing. cannot sync the original file from mobile into desktop. stuck and cannot process any further.
Hi. Did you trigger a delete data via LR preferences ->Lightroom mobile.
I'm not seeing a catalog connected to your account.
Did you import originals via the connection-kit?
Thanks
Guido -
I have a Probook running 10.7.5 and have compressed the 60Gb MobileSync folder into a zip file that is... 60Gb, the original file is still there so I have just lost another 60Gb of space. What's going on?
Habibullah Allah Yar.
Kabul Afghanistan.
Head of Green Shaheen Group of Company's.
Website: www.gsls-c.com.
<Personal Information Edited by Host> -
There are about 8 songs on a playlist that are listed in the playlist library but when I try to transfer them to the playlist, it states that they can't be transferred because the original file could not be found. Then it asks, do you want to locate the file but when I try that I get a few libraries but am not sure how to locate the particular songs. Some of the songs were purchased and some were transferred from a CD. I have seen the same question asked on the help page but haven't found an answer.
Thanks.Hi dones49,
It sounds like your issue here is that iTunes can not find the files for some of the songs you have brought into it. This happens occasionally even if the songs have not been moved from the location that iTunes places them on import or purchase. When you try to use the song, iTunes prompts you to find the file, as you have seen.
To find the file, use the information in this article to navigate through the iTunes media folders -
Locate and organize your iTunes files
If you are still unable to locate the files, you may need to download them from the iTunes store again, or rip them from your CDs. See this article for assistance with downloading your past purchases -
Download past purchases
Thanks for using Apple Support Communities.
Best,
Brett L -
I'm really dumbfounded on this one and it's driving me bonkers!!!! On some of my music files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
This began to happen when Chuck made playlists2burn on2CD-and then he would delete the playlist; sending all the song files into oblivion. Certain songs have a ! right next to the file name, and as I stated before, i get that error message:
"The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
So I click on "Locate". No help. I get a menu with folders that say "catroot" and other folders which names I cannot remember, but I scroll PAST the file folders, & it's just a bunch of ".DLL" files.....I don't understand what any of the names of the folders mean...it's frustr8ing-coz this is my 2nd iTouch, my 1st one got stolen & I can't afford2buy my music back at this time & i NEVER before had a single problem with losing song file locations.
Is there anyone out there who has been through this frustrating game of chasing your tail?....<that's how I feel>
If so I would be ever so gr8ful if maybe someone with the knowledge would be so kind as 2 tell me how/where 2 retrieve these songs & how to put everything back where it belongs, I would be 4ever gr8ful !!!
I can't afford 2 replace the songs just like I'm unable 2 buy back my old music from my stolen iTouch....man that was an awesome collection-someday I'll be able 2 afford 2 do that & I would like 2 have all the new music that I paid 4 but cannot find when I got my new iTouch....that would just be wonderful.
I hope someone sees this post that can help me retrieve these files....losing $100.00 of iTunes is a REAL BUMMER!!!!!!
ThanQ SO very much!
[email protected] or [email protected] or [email protected] .
You can also find me on Facebook, my given name is Tiffinie Trimmer, &
that's my Facebook "handle". ThanQ 4 taking the time 2 read all of this!
hope 2 get a reply someday....I'll B checking all my emails & my Facebook, as well
as marking this page in my FAVORITES so I can find it fast! Take Care!!!I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music -
Please help - this morning I tried updating one of my old ipods for my wife (this ipod hasn't been updated in 2-3 years). I plugged it into my pc, it was recognized and the software updated. I created a new playlist and tied to sync the ipod. This ipod had never been used on this pc/itunes since the pc is only 2 years old. When I tried to sync the ipod it stated that it would have to erase all the old songs on the ipod prior to syncing. I clicked ok and it proceeded to wipe out the old ipod and sync the new playlist (~1000 songs). When the sync was complete there were only 6 songs from the new playlist (all purchased this morning from itunes) on the ipod and to my horror all ~10,000 song on my pc in itunes now have a ! next to them. Only my recent purchases from itunes do not. When I click on a song with the ! I get the error message "the song " " could not be used because the original file could not be found." How do I correct this issue - I am scared to hook my ipads or other ipods to my pc for fear of losing everything?!?!? I spent 100s of hours burning the 10,000 songs from my cd collection and do not want to have to do it again.
Any help is greatly appreciated.This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2
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