I went thru purchasing last OS and received confirmation but where is the software? Nothing received!
I wanted to download MontainLion… I went to the process with infinite checks and usernames, security, etc. I got two mails confirming my purchase and asking me if I was really myself, me…… But… I did not see any download and now? Where is my purchase? I hate this system. I saw another "finder" indicating "doxnload"… but with no progression and I didn't get anything. How to contact Apple? Impossible from this planet…
If you go into the purchases tab in the mac app store, does it list mountain lion? If it does you will be able to downlaod and install from there.
Ryan
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I have also started my PC in safemode with Network enabled, as recommended by adobe, but to no avail! I just get to the 2% installation stage again, with the same error.
I have checked all the system requirements, all is OK. I am not a techie, I just like photography! but it now seems to me that Adobe like making the simple installation of a software programs impossible for normal computer users, can any body help or offer a simple solution! or do I have to return my software to seller again!Installation and launch log errors | CS5, CS5.5, CS6, CC -
https://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html -
I purchased a TV show in HD but where's the SD version?
I purchased a TV show season in HD and usually the SD version starts to download along with the HD version when I click the "Buy" button, however, this time not only did it not appear in Downloads, when I go to the show's iTunes store page it shows all the episodes in SD are already "downloaded" and won't let me click on any of them. I checked in Purchased to see if I had to download them from there but they won't show up.
http://www.apple.com/support/itunes/store/download/
Fill out a customer service request, they will respond. I had a problem with my account and Apple was very helpful.
BTW... the store is still down. -
Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?
You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I dropped my phone into the bath last night and it was working perfectly fine the hole day, I went to put it on charge and now it won't charge or even turn on what do I do
You can try drying it out internally by wrapping the unit in a paper towel and putting it in a bag with a dessicant safe for electronics such as silica gel pellets, or failing that in a bag of dry, uncooked rice, for a few days. It's very probable that it's been permanently damaged, but it's possible that if you dry it out, it may then work. If after a few days in the bag it still has problems, then you'll need to pay to get it exchanged (by Apple) or repaired (by a third-party repair service) or buy a new iPhone.
Good luck. -
I have receive my new ipad 2 last wek and found scratched behind.what should the steps to cliam at JB area
The iPad was sealed in the box when I got it. It had the plastic screen protector wrapped all around it and when I powered it on for the first time it displayed the "connect to iTunes for setup" message displayed. The only other thing I can think of is if the person I bought it from had ordered it through Verizon on and the iPad was set up on a number on his pre-existing verizon account. My question is should I just keep using it and consider myself lucky? Since there is no way for Verizon to charge me for the usage because I never signed a contract. I realize that if it is on the account belonging to the person I bought it from, they will eventually figure this out and shut it off. But I might as well use it in the meantime right?
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I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.
Store > Check for available downloads
Or report a problem...
tt2 -
I had 2 MobileMe email addresses, but only went thru iCloud process with one (my main address). Now the secondary address is not working with iCloud. Did I have to go thru the process with each address? Can I still get that secondary address to work with iCloud?
It was totally separate. I just now went back to a previous email from Apple to that secondary address which urged me to transition to iCloud. I followed the link and it prompted me thru the process and the address is now able to send/receive emails. Thanks.
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Hello - does anyone now how to place a complain for an over charged invoice over a in-purchase game? Apple is charging 10 times more the purchase we made and I cannot find anyplace in the App store to complain online or via email? Please help if you know
Use the Report a Problem link in the iTunes email receipt you received. Also in-app purchases can be made without the password if you bought the app within the last 15min. You should enable the in-app restriction in Settings.
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when i sign out of imessage, and then sign back in, all the messages i received during my time away, are not there instantly after i sign back in. help?
hi,
Mac, iPhone, iPad, iPod Touch ?
Do they appear eventually ?
The iMessages are "pushed" to the devices which means there can be small delays between the server recognising the device went Off Line and coming back.
10:19 pm Thursday; July 10, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
I have purchased the Adobe Creative Suite 4 and now my first dvd of the software doesn't work anymor
I have purchased the Adobe Creative Suite 4 and now my first dvd of the software doesn't work anymore. My computer doesn't want to read it anymore. I want to mention that I also tried on some other computers and still the problems continues. How can I solve this? On the Adobe webpage I can't find anymore the download for Adobe CS4. Thanks. Marius Lupu
You can download the software from http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html and can serialize it with the serial number you have.
NOTE:- READ THE INSTRUCTION PROPERLY TO AVOID ANY ERROR. -
I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again, I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again
After 4 repetitions I think I got that straight.
Answer: Return the CD.
Or did you mean this was an album you bought from iTunes, in which case it really isn't a "CD" (which is a hard, plastic, shiny disc) and I'm at risk of getting confused. If it is a corrupt file that you downloaded, delete the file and try downloading it again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies). Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
If it repeatedly downloads corrupted:
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface. -
my iphone froze last nite and i was unable to exit the app i was on, it then switched the screen off as if it was not in use, now i am unable to open my iphone or switch it off, calls are still comin thro as phone is vibrating but im unable to answer as cant activate the screen?????
pls helpSee Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430
More Info here...
https://discussions.apple.com/message/19521062 -
I purchased tv show and i am trying to watch the 'new' episodes
i purchased tv show and i am trying to watch the 'new' episode and can't seem to
What happens when you try to watch them, they show in the TV Shows part of your computer's iTunes library as having downloaded into it ?
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I have recently purchased a CD and some tracks do not play the whole way through. Why?
I have recently purchased a CD and some tracks do not play the whole way through. Why?
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to close and restart iTunes.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2
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