I went to back up my iPhone4 and it said there was an update. So I clicked on 'update and backup' (or something close to that.) It took FOREVER...way longer than usual. When it was done, it showed the power cord w/an arrow to iTunes. ***??

I went to back up my iPhone4 and it said there was an update. So I clicked on 'update and backup' (or something close to that.) It took FOREVER...way longer than usual. When it was done, it showed the power cord w/an arrow to iTunes. ***??? I restarted my computer and tried the whole process again and still...the power cord with an arrow to iTunes. And I know this means I have to go to Apple and get another phone and will lose anything that wasn't backed up. Anyone else have this happen or have a solution so I don't have to do a restore???

Reboot your computer.
Disable your antivirus and firewall.
Connect the phone to a USB port directly on your computer, not to a hub. If your computer is not a laptop and has ports on both front and back use a port on the back.
If iTunes does not recognize the phone when you connect it see: http://support.apple.com/kb/HT1808
If it STILL doesn't work open a command window and type:
netsh winsock reset
Then try again. (It seems that a recent Microsoft Windows update may have corrupted network settings; this restores them to the factory default).
BTW, was there an error number associated with the failed update?

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My ipod nano 7th generation said it was done synching but the new playlists i created (from songs already on my ipod) didn't shoe up on my ipod

Hi janice5453,
If you are having unusual sync issues with your iPod nano, you may want to try restoring it to factory settings, then syncing again, as outlined in the following article:
Restoring iPod to factory settings - Apple Support
Regards,
- Brenden

Hi all , i tried to install os x mountain lion i could not it said ( There was an error in the App Store. Please try again later. (100) ... now tow weeks

Hi all , i tried to install os x mountain lion i could not it said ( There was an error in the App Store. Please try again later. (100) ... now tow weeks

Hello, might be good luck on your part!
Anyway...
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there to Repair the Disk.

Since the iOS7.0.2 update to my iPhone 4S, I can no longer choose use of my Bluetooth device if using the power cord to listen to MUSIC or answer my phone (choice of powercord as 'dock,' speaker,

Since the iOS7.0.2 update to my iPhone 4S, I can no longer choose use of my Bluetooth device if using the power cord to listen to MUSIC or answer my phone (choice of powercord as 'dock,' speaker, & phone only). Was this former-feature now an oversight?? I'd really appreciate having my Bluetooth once again listed as a choice of audio option. Especially considering the battery life is not what it was prior to this update, and requires recharging often.

Sorry to tell you but unless you have a Retail Apple Store close by, they are the only ones I have found with all the adapters and accessories. I bought an extra lightning to usb adapter the other day to use in my truck. Good luck....

I attempted to update to the latest IOS version. Then it seemed to "Lock UP". Now all i get on display is a graphic of the power cord with an arrow pointing to an iTunes icon. Home button is not responding.

I attempted to update to latest version of IOS. Now all I get on the display is a graphic of the power cord with an arrow pointing to an iTunes icon. Ipad does not seem to power down or power up correctly. Home button is not responding.

I am new to this, could you provide me with a little more detail on how to do this? Thanks so much!

HT203200 I purchsed 2 albums and was charged for both, but only one downloaded to my Itunes account. The Billy Joel album did not even offer to download. It said there was a problem with the store at the end of the purchase.

I recieved an error message during the purchase of an album, stating there was a problem with the apple store purchase. It led me to believe that the purchase did not go through, aas it never downloaded. A susequent purchase did go through and downloaded. How dod I retrieve the lost purchase?

Have you received email receipts for them and/or do they show in your purchase history : http://support.apple.com/kb/HT2727
They might just be temporary holding charges which will disappear off your card within a few days or so.
If they do appear in your purchase history then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work (or if they are 'proper' charges but nothing appears on your history) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
For your credit card not being accepted (it is a credit card, not a debit card ?), then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
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And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT4623 I used iTunes to update my 4s which is now frozen. Picture shows the charger cord with an arrow to the iTunes logo. Computer won't even recognize that my phone is plugged in. I have tried the hard boot. Nothing works...

Please help with my iPhone 4s. I updated to OS 8 using iTunes. It had an error and no my phone is frozen. It shows the pic of the charger with an arrow pointing to the iTunes logo. I have tried a hard boot. I plug it into iTunes. My computer won't even acknowledge it is plugged in. Any tips???

Sounds like it is time to call Apple and make an appointment to take it in for them to examine it and find out what is wrong with it.

HT4623 I recently did an update and now my iPad is stuck showing the USB cord with an arrow pointing to the iTunes icon. It won't let me clear this screen. What do I do to fix it?

I recently did an update and now my iPad is stuck showing the cord with an arrow pointing to the iTunes icon. It won't let me clear this screen. What do I do to fix it?

Well, that illustration is suggesting you plug your iPad into iTunes (current version: 11.0.2).
Have you tried that?

FCP Export Taking WAY LONGER Than Usual.

Hi there, I've been using Final Cut Pro to edit video from a 1080p Canon Camcorder for the past 10 months, and since last week, whenever I'm done with the editing process and I decide to export the Video in 720p HD with H264 with AAC Audio, the exports take A LOT LONGER than they took before.
It can take up to 2 hours to export a short 3 minute video..
Whereas it USED TO take about only 30 minutes for the same footage before.
Is there anything I'm forgetting, any setting I've accidentally changed or something?
Please help me out,
Thank you.
(I'm using FINAL CUT PRO 7)

I still can't figure it out,
a 3 minute long video which was about 300MBs when exported with QuickTime Conversion from FCP7 is now about 1.25 GBs, I don't remember having changed any settings, I've even tried trashing preferences, but still no luck.
*An old video that was shot with the same HD Camcorder which was 3 Minute long video I had exported was 257.9 MB & the total bitrate is 11,715 (EXPORTED FILE)*
*But this file that I'm having size issues with right now is also 3 Minutes long (shot with same camcorder) and the exported file is 1.25 GBs and has a bitrate of 58,693*
These are the QUICKTIME CONVERSION setting I've always used:
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Compression: H.264
Quality: Best
Key frame rate: 24
Frame reordering: yes
Encoding mode: multi-pass
Dimensions: 1280x720
SOUND:
Format: AAC
Sample Rate: 44.100 KHZ
Channels: Stereo (L R)
Bit Rate: 320 kbps
I've been using these same settings before and I haven't changed anything, but the file size has tripled on exports.
*Sequence Settings:*
QUICKTIME VIDEO SETTINGS:
APPLE PRORES 422
Quality 100%
And btw, I always DO A FULL "RENDER ALL" + "RENDER MIXDOWN" before exporting,
Is there any settings I must make sure haven't changed???
What is my problem.

HT4061 My iPad 2 crashed when I was upgrading from 7.02 to 7.04. I have tried to reset the iPad several times, but it does not come back. It gets stuck with a screen that shows iTunes in the middle with a graphic showing the adapter cord with an arrow

What do I do now to restore without looking all my data, photos and settings?

Did you do a backup before you did the iOS update. You should always do this in case of problems. Otherwise your data/files my be lost.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808http://support.apple.com/kb/ht1808
 Cheers, Tom

I was trying to open a project in adobe flash pro cc and it said there was an error opening the project. I have tried multiple times with no success, however all my other projects open and work fine

I tried multiple times, but still couldn't open my project. All my other projects open and work fine. Please help, it is important.

You will most likely get better help in Flash Professional
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

I tried to backup and restore my iphone and after loading for 45 minutes an error said:"there was a problem downloading the software for the iphone, THE NETWORK CONNECTION TIMED OUT." does any one knows what it means???

Anyone??

Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

HT4061 I updated my phone this morning and now it is stuck with an iTunes logo and arrow pointing to it and a pic of the power cord - the phone was plugged in when I started the update...now I can't access my phone at all

My phone is plugged in and the screen shows the power cord connector and arrow and the iTunes logo. I have made sure the plug is in and power on. Touching the screen does nothing. I have turned it off and back on I get an apple pic then back to the iTunes logo pic, arrow and plug....

I installed new update and have had the connect to iTunes all day. I got home connected to iTunes and it said my phone couldn't be updated it needed restored to factory settings. I was reluctant to lose everything so I ignored this and clicked update. After it installed it said to restore again. Again I ignored it and this time it updated my phone and my phone turned back on with everything there.
So glad I ignored the previous messages asking me to restore! You could try this if you have iTunes and don't want it restored to factory settings.

HT1320 Ipod 4th gen was accidentally disconnected from laptop during update process. Now permanent screen pic is of power cord w/ an arrow pointing up to itunes. Holding the ctr & power buttons together has no effect for reset.

Ipod touch 4th gen was accidentally disconnected from laptop during update process. Now permanent screen pic is of the power cord w/ an arrow pointing up to itunes symbol. Holding the ctr & power buttons together for 6-10 sec causes apple pic to briefly appear and power cord/itunes pic reappears. Powering off and on has same effect. Attempting to reset.

It sounds like the iPod touch is in Recovery Mode, Try to restore it from iTunes again.
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Hi,
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Thanks guys, much appreciated.
MM

You can follow the instructions here to use Group Policy to install your root certificate to all your workstations.
Or you could re-deploy your CA as an Enterprise CA.
Hi Georg,
Thank you for your reply.
I did deploy my CA as an Enterprise CA..... Not sure why its still asking me to install on workstations?
How can I confirm its an Enterprise CA?
Thanks,
MM

I went to back up my iPhone4 and it said there was an update. So I clicked on 'update and backup' (or something close to that.) It took FOREVER...way longer than usual. When it was done, it showed the power cord w/an arrow to iTunes. ***??

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