I went to the apple store and they did a reset, I got all my apps back Except Pages and Numbers..how do I get them back..without paying...of course.
I went to the apple store and they did a reset on my iPad...I was able to restore all my apps Except Pages and Numbers...those don't appear on my purchased apps at the App Store...how do I restore them...without paying for them again..of course.
If you go into iTunes and sign in and then try to download them again it will let you redownload them. Just make sure you're signed in with the apple ID you used to buy them in the first place.
Similar Messages
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Hi
I am having problems downloading 2 purchased movies. Cars 2 & Toy Story. I had it on My iPad, then after a while the movies would not play. I went to the apple store and they deleted it and told me that all I need to do is download it again. I tried what they suggested at the apple store, but I am still not successful. It continues to tell me there is a download error. Please help! Need these movies for my 3 year old!User to user forum.
Apple is not here.
You need to contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
Hello, I'm new in Apple Support Communities
Most of my e-mail goes to Junk e-mail..! I have tried the rules suggestion as soluiton of the problem, but I don't see any rules to be removed. I went to the Apple store and they couldn't resolve the problem ...Help!!! Any other suggestion?Is it being marked by your email provider? Check the raw headers and see if there is an x-spam header.
If so, you can disable Mail trusting spam headers in the Junk preferences. -
My iPhone 4s has been blocked due to forgetting my password, I can't remember my email or password to unblock my phone. If I went to the apple store and took some kind of ID or phone bill for proof would they be able to unblock my phone? Please help
Jmartin31 wrote:
My iPhone 4s has been blocked due to forgetting my password, I can't remember my email or password to unblock my phone. If I went to the apple store and took some kind of ID or phone bill for proof would they be able to unblock my phone?
No.
See this -> iOS: Forgot passcode or device disabled -
I have the original iPad- about 18 mod old. I tried to download an etool program and it required iflashplayer. My iPad wouldn't do it. I went to the apple store and they told me to update my software to iOS 5.1.1 which I did . Now none of the apps I had installed prior to this work. The icons are still on my screen but when you touch them, it just blinks and nothing happens..like the screen is frozen. How do I restore all of these apps and favorites that I had on prior to this update? Please speak in very non- tech terms if possible. I am VERY low tech unfortunately!
Welcome to Apple Communities
You must use iTunes. Connect your device to your computer, open iTunes, select your device in the sidebar and press Restore. Then, you can restore your device from a backup, and sync the device with iTunes to transfer your files to it pressing Sync button -
Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.
Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden -
I broke my ipod, went to the apple store and replaced it. But now i can't sync my new ipod to my computer.
How can would i be able to sync it?See:
iOS: Device not recognized in iTunes for Windows
You may have to update iTunes on your computer. The latestest is version 10.6 -
I tried to sync the music on my PC with my old iPhone, but all of my songs on iTunes were deleted, How do I get them back? When I go to the iTunes store and look at the songs I hade before, it says I already purchased them, but when I go back to my library, they are all gone. I thought it was just removing the songs from my phone, but now I have no music on my phone or PC. Please help!
The sync is one way - computer to iphone.
You need to copy everything from your old computer to your new one. -
Help!! My ipod classic freeze itunes and my pc to the point of having to force shut down.Help plz i dont know what else to do, i took it to the apple store and they restore for me but when i came home it freezes itunes and my pc, i tried and older itunes, format the ipod and restore it, ran disk erros, am i missing something?! The guy at the shop told me is an "antique" , i bought it a year ago only and barely used it, i feel lile burned money, ipod classic is my favorite model, any suggestions plzzzz!!!!
Glad 7.7.1 worked for you, I updated itunes on my macbook, and every time i try to sync the music to my ipod classic, it goes for 23 songs and then it freezes and I get "Cannot read or write to this disk", and it ejects it. I tried uninstalling itunes, reinstalling an earlier version (7.6.2) same problem, plus a new issue with itunes. (It was a clean uninstall, btw, I got everything cleaned out, I think, lol). Video's transfer fine. And no good way to get ahold of apple. That's great. If I have no music on my ipod, it's useless. Think they'll give me my money back? (lol)
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I had a old iPhone 5 and it broke. I went to the Apple story and they gave me a new one. This new iPhone won't download any music. Any help?
I'd really appriciate it!annalisefritz wrote:
I had a old iPhone 5 and it broke. I went to the Apple story and they gave me a new one. This new iPhone won't download any music.
A few more details please.
Did you connect it to your computer?
Does it show up in iTunes? -
HELP
I went to two different apple stores and both people looked at it and they said that my phone definitely had major hardware issues and that the dock was broken and that the headphone jack was broken but they said that I was out of warranty so I would have to pay around $200 for a replacement or an upgrade. But I really don't want to go that because I am waiting for the newest iPhone to come out because my contract is up in November. The guy in the 1st store was surprisingly rude to me.
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I have an iphone 5 and and ipad3 which I wish to sync.
I went to Apple store and tech unable to do this - wasn't happening and said there was an icloud problem and to go on line to find out, as they didn't do icloud issues in the store.
I've backed up my phone in the meantime.
I want to be able to read my kindle books and access contacts between these items.
Another question, I brought more icloud storage, but iphone is not saving to icloud as well.phone will not back up as says not enough storage - keh?
Appreciate any assistance on these two things.
I have another appointment with Apple store end of this week.
Last time they also said I may need to have my iphone replaced - this would then be my thrid iphone in 4 months! First iphone the camera didn't work (lucky I found out on second day and automaticallly replaced).
This iphone is doing black screens, will not ring (despite techy trying to get phone to ring - YET the alarm works fine to wake me up). Phone vibrates but won't ring, even though set to ring.
Appreciate any help with icloud issue mainly.
I think I'm feeling a bit fatalistic I will end up with yet another replacement phone.
I am very disappointed as this is m first introduction to the iphone - not going well so far.
ipad 3 is great. Love it.
PhyllisBackup your iPhone. Tap Settings > iCloud > Storage & Backup > > Back Up Now
iCloud: Backup and restore overview -
So yeah, basically ^^^^^ Please help!
call the APPLE store, even though it reconize you purchase them already, APPLE will charge you again. it happened to me. when u call them they can resend them to your phone FREE of charge. It makes no sense, i mean they know you already purchase them, then y dont they just allow us to redownload them free of charge.SMDH
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i need help!!!
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I recently got a brand new charger from my local Apple Store. When I got home and plugged it into my charger on my computer nothing happened. It chargesbut it doesn't show the charging sign or make the sound that says its charging. It takes my iPod touch at least 4-5 hours to fully charge. I would just like some tips on what to do. I have tried resetting my iPod and I've tried just getting a new charger, but nothing works. If anyone knows anything that might help I will very much appreciate it. Thank you
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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