I will be using my phone and it will just go to a blank black screen and will take 2 min to come on what's should I do ?

My phone goes out to a blank black screen and then takes 2 mins to come back on and I'll have to turn it off while it's on the black screen and then turn back on

Basics from the manual are restart, reset, restore.
Start there.

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    I work on behalf of HP
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