I will combine Win 8.1 and Mac system in Creative Cloud program. Is that possible in same license. Start the work in Mac and continue with Win 8.1 and do presentation on Ipad ???

Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
Check this link to see what is available for an ipad
-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

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I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?

I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?

If you bought your subscription direct from Adobe, you should not need any codes, only your Adobe ID and password
-Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing
If you bought your subscription from some other vendor, ask that vendor for help
-Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed.

Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed. How do I correct this?

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Beyond that noboidy can tell you much without proper system info.
Mylenium

Migrated old mac to new mac, and can't access creative cloud now anyone got any suggestions how to do so? Old mac had CS6 installed, all I wanted was my plug ins, and everything came over

HI
I got a new mac last week, then bought creative cloud. I wanted my plug ins from my old mac switched over, but the whole lot migrated over. My computer now has my old CS6 in it, and I want to get creative cloud back. Problem is I have different sign in id's and can't seem to access my creative cloud at all. Does anyone know how to resolve this?
thanks

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Need fastly help. A friend installed MAC false, my MAC isn't starting with THW normal MAC System. How can I change that?, Need fastly help. A friend installed MAC false, my MAC isn't starting with THW normal MAC System. How can I change that?

I need fastly help.
I am going to cry.
A friend installed for lexware Office Easy plus Windows 7 but not with boot-i don't know.
I Never worked with windows and ma MAC is now just starting with windows 7.
Please help me, how can I get MAC IOS - i don't know back??

Welcome to the Apple Support Communities
If I've understood you, you can't start into Mac OS X. Press X key after the startup sound, so your computer will start in OS X

I just bought a new iMac and signed up for creative cloud, how can use my old fonts to update my work prior to my new set up?

can I load my old fonts somehow?

fonts are handled by your operating system. This has nothing to do with Adobe. You simply copy over the font files.
Mylenium

Enric De Como instalo Photoshop cc en el Mac si Adobe Creative Cloud, me dice que ya está Instalado?

Enric De Como instalo Photoshop cc en el Mac si Adobe Creative Cloud, me dice que ya está Instalado?

Run the cleaner tool and try again.
Mylenium

A few questions before I buy a new iMac/Mac mini and sign up for Creative Cloud.

Hello Everyone,
I am looking to purchase a new Apple computer and sign up for Creative Cloud within the next week and I have a few questions that should be answered before I proceed.
My wife and I own a business and we will be using the CS6 apps to create brochures, Constant Contact mailings, product package inserts, edit product photography for print and web use, and short HD how-to videos. We are not graphics professionals or power users and wont be doing anything too complicated.
Any help and answers will be greatly appreciated.
I will start with the hardware questions first:
I am trying to decide between the iMac and the Mac mini.
The iMac is a 2.7Ghz Quad-core Intel core i5 and comes with 4GB of memory that is expandable to 16GB, which I will do for sure. It comes with a Radeon HD 6770M graphics card with 512MB of GDDR5 memory(not upgradable), and a 1TB HDD that runs at 7200RPM. This unit meets the specs required.
The 2.5Ghz Mac Mini comes with 4GB of memory that is expandable to 8GB, I will also do this. It has a Radeon HD 6630M graphics card with 256MB of GDDR5 memory(not upgradable), and a 500GB HDD that runs at 5400RPM. This unit meets all the spec(I think) except for the speed of the HDD.
Question: Will the mini run the software without too much of an issue considering the speed of the HDD?
Question: Will the iMac run the software significantly better to justify the price difference?
I already have 1 mini(purchased 4 months ago, with the same specs listed above) and will be purchasing a second computer for my wifes desk. If the mini will run CS6 fine, that is great and we can save a few bucks. If my mini will not run CS6 well, I will get the iMac for her desk as she will be doing the bulk of the work in that regard anyway.
Now a couple of software questions.
After reading hundreds of reviews and forum posts over the last few days I have seen many people having this or that issue. It seems to me that most of the issues are because of upgrades from Lion to Mountian Lion after installing CS6 first or trying to open CS3,4,5 files in CS6.
If you want to know what issues have me concerned take a look at just this one forum:
http://blogs.adobe.com/jnack/2012/07/adobe-cs-apps-mountain-lion-no-known-issues.html
Similar issues are discussed in the Apple forums as well as many other places around the web.
I am not a computer professional but I know enough to maintain my systems and keep them running smoothly.
We do not have any Adobe software installed on my mini and will not be opening any files from previous versions of Adobe product in the new CS6 software. These will be a clean installs on pristine systems running fully updated Mountian Lion OS's on both machines and creating new files from scratch.
Question: Should I be expecting any issues like the ones I have read in the forums and blogs or are these just the normal things that happen when upgrading to new software with multiple hardware configurations?
My feeling is that we will not be having too much of a problem due to the clean installs and no files from previous versions.
Next up, the Creative Cloud(CC) FAQ states that you can install on 2 machines but can't open stuff at the same time.
Question: Does this mean we can't be using any CS6 apps at the same time or just not using the same app at the same time?
Example: PS and PS on both machines at same time = No, PS on one and Dreamweaver on the other at the same time=Yes?
The CC FAQ page says Adobe will add Lightroom 4 later in 2012 while the main CC page lists it as available now.
Question: Which is true?
My mini is registered to me, with my name, iTunes account, Apple ID etc.
Question: Do I need to do the initial set-up of the new machine with all my information to ensure the CS6 suite works on both machines? Do the computers need to be registered(as far as Apple configuration is concerned) to same person for them to work on one CC account or can I install CS6 on any 2 machines regardless of how they were initially set-up?
This may seem like a silly question but I want to avoid any problems before they happen.
Well, those are all of my questions at the moment. To anyone who made it this far in my looooong post, Thank You so much for your time. I appreciate your expertise and knowledge and hope that you can help me make this decision.
Cheers,
Alex Bogdan

Alex,
I'll try and answer your questions as best I can.
Qn 1 Which Mac.
Ans:- As I understand it both units will run Adobe CS6.
          Which one really depends on what you wand from CS6. If you are looking for high end demand and performance, then I would go for the IMac
          Your Specs for the Imac are right. However if you buy your IMac straight from Apple there are even higher specs.
          You can get:-
                              3.4 GHz i7 processor rather than the i5
                               2GB video card as opposed to a 1Gb video card.
                               Of course such a model will cost you more.
          In the end it is needs compared with money to spend. That is only a decision you cam make.
Q2:- Will the higher cost for the Imac justify copst.
Ans:- Again it depends on what demands you intend to make on the hardware and software.
          But I note you have a business and if that businees expects to high demand and high speedy performance then I suspect the Imac would be more able to provide your needs.
          Again only you will know the answer to that.
Q3:- Questions about CS6 reliability
Ans:- I have been with Adobe for way over 10 years.
         Speaking, only for myself, it is the most reliable software on the market.
          It is true that if you look down this form, like any other and I am thinking about the Apple discussions forum, you will find numerous instances of problems.
          Again this is only my opinion, but although all these problems are real for the individuals:-
          First it is not clear why they have the problem e.g. what have they done or not done.
          Second, they are in the minority of the total users using the hardware / software.
          The only problem I am aware of with CS6 is Acrobat X. I understand it has been sorted Adobe, however it cost me so much work I have removed it from my system and reverted to Acrobat 9
          So what I am saying is that there are only two comapnies I rely 100% on: They are Adobe and Apple.
         So if you are happy with my opinion I would not worry about Adobe CS6
Qn 4:- CS6 0n 2 machines.
Ans:- Yes you will not be able to run the same program similtaneosly.
           I believe, if it is important that you do run the same program together, that you can acquire a further licience from Adobe to do that.
           You would need to contact Adobe about that.
Qn 5:- Lightroom 4
Ans:- Lightroom is now available as part of Creative Cloud.
Qn 6:- Set up for individual machines
Ans:- I do not believe you do. Once you have set up your Creative Cloud account you go to the apps site and download the apps for each machine.
          Each machine downloads the apps and your machine and the apps are registered by Adobe.
         Here is something that you may want to know:-
          Because I was so unhappy loosing all the Acrobat data with Acrobat X I ended up deleting Acrobat X
          However as far as Creative Cloud is concered Acrobat X is still on my machine.
          It is not a problem for me because I am happy with Acrobat 9, it fullfils my needs and has not crashed and lost me all my bookmarks.
          However here is the point:-
          Adobe, when there was a problem with Acrobat X requested that no-one deletes the application.
         Though I do not know for certain I believe registration of the apps you have with Creative Cloud are registered with Creative Cloud in their database. Therefore were you to delete an app, it will still be registered with Creative Cloud and you will not be able to download a further copy even though the app is no longer on your    machine.
          Therefore it maybe not a good idea to delete an app when you no longer have a use for it. If you want it back I suspect you will have to contact Adobe Support
Personal Comment:-
          It is true many unfortunately have had all sorts of problems, including me with Acrobat X.
          That said, Creative Cloud in my view has been a major advance in how Adobe delivers software. I have no regrets with signing up to Creative Cloud and I expect to remain with it.
Hope all of that goes some way to answering your questions.

Installing a trial version of the Illustrator and InDesign App in Creative Cloud on my Mac is impossible. Keep getting 'Installation failed' notices. More information gives 0 fatal error(s), 0 error(s). Already repaired disk permissions in Disk Utility bu

Installing a trial version of the Illustrator and InDesign App in Creative Cloud on my Mac is impossible. Keep getting 'Installation failed' notices. More information gives 0 fatal error(s), 0 error(s). Already repaired disk permissions in Disk Utility but nothing seems to work. Exit code: 7.

Hi Maarton,
Please follow the link to resolve the issue: Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
-Ankit

I am having trouble with the coloured spinning wheel showing up with everything I try and do...My Mac mini has also slowed way down... any help out there would be appreciated...

I am having trouble with the coloured spinning wheel showing up with everything I try and do...My Mac mini has also slowed way down... any help out there would be appreciated...

I am having trouble with the coloured spinning wheel showing up with everything I try and do...My Mac mini has also slowed way down... any help out there would be appreciated...

How do I design my posters on Photoshop touch for ipad, to be A0 and export them to creative cloud at the same size???

How do I design my posters on Photoshop touch for ipad, to be A0 and export them to creative cloud at the same size???
every time I do it it comes out at a fraction of the size and not even an A size...
Please help

A0 is pretty big if you go at a high DPI for printing. It's about 10000 x 14000 pixels at 300 DPI.
PS Touch can handle about 12 Megapixel image imports (which is about 4000 x 3000 pixels). PS Touch, interestingly, can create 4096 x 4096 pixel projects from scratch.
Adding to that, PS Touch always exports at 72 DPI. Take note that this is probably due to tablet hardware. Tablet hardware is "getting there" but it still has a ways to go before it matches its desktop cousin.

My iPod will go to the app store and act like it's connected but once I try to download the app and I put in my password it says that I can't connect to the iTunes store

My iPod will go to the app store and act like it's connected but once I try to download the app and I put in my password it says that I can't connect to the iTunes store

Try "resetting" your Apple ID account > My Apple ID

Can I run both a Mac and a PC using Creative Cloud?

I'm looking at the new Macbook Pro and am curious if I can run both a PC and a Mac using the Creative Cloud.

Yes, Creative Cloud subscription is multi platform.
You can run the CS 6 applications on both PC and MAC via Creative Cloud.

Can I sync PC fonts and Mac fonts using Creative Cloud?

Can I sync PC fonts and Mac fonts using Creative Cloud?

Well, you should have a dedicated sync MIDI cable. Assign Logic to transmit MTC. Tell Cubase to chase it.
Song settings>Synchronization>MIDI
that is where you can tell Logic to transmit MTC. When routing back to Logic you shuld not expect significant latency and there are ways to offset it. The easiest would probably tell Cubase to run a little ahead of the clock. (Offset)
So there is the Logic settings panel Cubase has one similar, for chasing. If you use a dedicated audio interface and transfer audio digitally from PC to Mac then you would want to have then synced via word clock. I would put Logic as the master here again.
You're Welcome,
J

I`ve just bought a Mac Book pro 15", did the required updates and since two days ago it freezes. Now I can´t even start the computer. the screen is allways white. how can I solve this issue??

I`ve just bought a Mac Book pro 15", did the required updates and since two days ago it freezes. Now I can´t even start the computer. the screen is allways white. how can I solve this issue??

The same thing happened to me... Since two days the ******* thing keeps freezing after a while. Then I try to reboot and the screen goes white and it doesn't boot. If I wait like half an hour it boots again.
I thought it was a hardware problem, but the Apple Hardware Test founds nothing at all. I think it has to do with the software update I performed 2 days ago.
(MacBook Pro 15" Early 2011)

I will combine Win 8.1 and Mac system in Creative Cloud program. Is that possible in same license. Start the work in Mac and continue with Win 8.1 and do presentation on Ipad ???

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