I WILL NEVER BUY A SAMSUNG PHONE AGAIN. NEVERRRRR......

I have been with VERIZON for so many years now. I am happy with the service they provide. They're pretty good with having signal almost everywhere I go. But this Froyo update for the FASCINATE thing has been going on for so long. It is very upsetting. You read all the post online. Some are good and some really idiotic. Like people defending Verizon, saying Verizon never said anything about giving an update. It was there sales representative... trying to make a sale that made the promise. First of all... these sales representative represent VERIZON. That's why they are representatives. Second, be that as it may that Verizon never said anything about an update... why not post here at your own website and answer our question. It is your own website for goodness sakes... It is your own Verizon community. Just say the word and answer our simple question. Is there going to be an update or not? We deserve better. And by answering our question... we as customer can make our decision whether to drop the SAMSUNG brand altogether or if we should go to another network.
Alot has been said that it is taking awhile because of all the bloatware that Verizon is trying to put on the phone. I don't really care about that technical stuff. Just be honest with us and tell us if there is going to be an update or not.
I do think Fascinate is an OK phone. Another not so intelligent customer said that we should be happy since the Fascinate is doing a good job because it is working as it is suppose to when we can receive and send text and phone calls. If that is all I wanted I wouldn't get a smartphone. I would have bought a dumbphone which is a lot cheaper. We us customers are not asking alot. Just a little bit of honesty
Updates are important. In this technological age... alot of the electronic gadgets we have can be updated quite easily. If Samsung's hardware and there software can't be updated... that's fine with me. At least I will know and when I do purchase another smartphone... I will know for sure to scratch this on the list.
To those customers who are disappointed... spread the word. Good thing about technology is we can tell everyone how we feel about a product. Tell your friends. I'm not sure who to blame is whether it's VERIZON or SAMSUNG... but verizon on their own website are keeping us hanging. Being a good paying customer I think I deserve better. I hope Verizon remembers that we are not just numbers... we are people who deserve better.

papa_leo wrote:
@M91-30
Maybe it is enough for defending the big corporates and look at this problem from consumer point of view. WE'RE ALL BEING LIED TO! 
Enough is kissing Verizon and Samsung {word filter avoidance}, they won't cut you any good deal only because you are defending them.
fixed.
and I'm not kissing anything, you need to look at all the factors, instead of just complaining.
1. there are a LOT of differences between the phones in the line.
2. some have touchwiz, others don't, and there are two  versions of touchwiz used in the line.
3. manufacturers have taken his long, and longer to release significant updates. and how can people use how long froyo hasbeen out? the phone is only 5 months old. you can't develop an os for a phone and launcer that aren't out, yet.
4. it takes time for them to do testing to make sure the release is stable, and works.
there has been froyo for this phone for weeks. if you have to have it, it's there for the taking.

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    Technical Support
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    Original Message Follows:
    ==================================
    Subject: CLI - Technical Support Request - (Audigy 2 Platinum)
    Self Description: Advanced PC User
    Region: Americas
    Country: United States of America
    Support Inquiry: ID(5) I need help with a third-party software
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    Creative Model Number:
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    Memory:
    BIOS Type/Revision:
    System Board/Chipset:
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    ==================================
    *Please remove the names of our email advisors per the forum rules. Dale-CL
    Message Edited by Dale-CL on <span class='local-date'> 03-26-2008<span class='local-time'> 2:0 PM To anyone at Creative who might be reading this,
    I recently submitted the following question to Creative email support: "When do you plan on releasing updated drivers for the Audigy 2 line which will support Vista and be compatable with the Service Pack installation? (The lack of up to date drivers currently prohibitsupgrading to SP according to Microsoft) Thank you."
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    From: Creative Americas Customer Support < [email protected]>
    Dear _,
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    From the detailed description provided; I understand you wanted to know
    when will updated drivers for Audigy 2 be release so that it can support
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    **removed**
    Technical Support
    Creative Labs Americas
    Original Message Follows:
    ==================================
    Subject: CLI - Technical Support Request - (Audigy 2 Platinum)
    Self Description: Advanced PC User
    Region: Americas
    Country: United States of America
    Support Inquiry: ID(5) I need help with a third-party software
    application
    Product: Audigy 2 Platinum
    CCPP Certificate Number:
    Serial Number:
    Purchase Date: 27/4/2003
    Operating System: Windows Vista 32-bit
    Creative Model Number:
    Computer Brand/Model:
    Processor/CPU:
    Memory:
    BIOS Type/Revision:
    System Board/Chipset:
    Detailed Problem Description:
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    which will support Vista and be compatable with the Service Pack
    installation? (The lack of up to date drivers currently prohibits
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    ==================================
    *Please remove the names of our email advisors per the forum rules. Dale-CL
    Message Edited by Dale-CL on 03-26-2008 12:10 PM

    Boz968 wrote:
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    Please suggest to us how you would resolve this problem with any of those resources? This is a known compatibility problem between Audigy series soundcards (amongst others) which can only be resolved with updated drivers which have not been written yet. It affects both recently purchased cards and older ones. In the future, I would suggest becoming more familiar with the problem before jumping in with comments (also reading the original post helps).

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    Note from Moderator:  A comment which violated the forum rules was removed.

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    Which component is broken? If it is only the hard drive it can be replaced, and someone here will be happy to help with that.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • BSOD Windows 7 32/64 bit - I will never buy a sb again

    Creative knows the problem for years! And they are not able to fix the problem. What problem? The bluescreen of death you get when activating hw 3D audio in special games under Windows 7 32/64 bit. First I used the x-fi xtreme fidelity (2003) card under windows xp without any problem, than in 2009 I switched to windows 7. When playing my favourite game I got BSOD each time? I enabled the creative driver. I was searching for solutions, I read a lot and found out that many other x-fi users have the same problem. I had the hope that I could get rid of the problem by installation a newer x-fi card (titanium 2007, pci-e). But it didnt help. For 2 years I had to play in stereo mode. I thought all the time that creative will release a driver update. But nothing happenend. 2 days ago I had enough of playing in stereo mode, not being able to locate other players in game by their noices. I bought an Asus Xonar DS (not the newest card, from 2007), installed it, enabled the HW 3D audio settings with eax effects. No BSOD anymore! You know what, the sound is even much better. I can hear audio details I never noticed before in the game. Best 5. system I ever had.

    I'm having BSOD under win 7 (64) with my x-fi gamer AND my old audigy 2 zs
    It happens more when listening to music on youtube then when gaming and it sometimes happes on boot up.
    I've checked all the other compontents to make sure it wasn't something else.
    PC has been running smooth with onboard sound and neither of the cards gave any problems under XP or Vista (64)
    Also the audigy 2 zs is working fine in my old pc.
    Not sure where the problems is, ill give the beta drivers a shot. But it seems that alot of people are having problems with creative cards and windows 7

  • I will never complain about Creative products again...long story

    Two days ago I was a winy little #$%&* complaining about what my Zen Touch didn't do. It didn't support Audible, it didn't support Janus, has few accessories, blah, blah, blah. Then, it didn't do anything...it broke. So, in my infinite wisdom, I decided that I would get a replacement. I had always looked for something a little smaller, a little sleeker, and not an iPod (that's another story altogether). I didn't go out and just grab what looked good on the shelf...no, I had my priorities. Battery life is important, almost more so than features. I looked up several candidates
    <BLOCKQUOTE dir=ltr>
    Zen Touch - 40Gb - 24 hour battery
    Sony Network Walkman HD05 - 20Gb - 40 hour battery
    iRi'ver (insert model here) - 20Gb - 6 hour battery (or was it 2)
    Apple iPod Photo - 60Gb - 2 hour battery
    Zen XTra - 60Gb - I don't remember the battery life[/quote]
    At the time, I didn't even consider a 5Gb player because I was distraught. I had just lost something that, until that morning, was just another thing that I took everywhere with me. I didn't realize the gaping hole that its loss would create.
    After reading some reviews, I settled on the Sony player. It's small, it's slick, ZDNet gave it a sweet review with the only real bad points being the software (Sonic Stage) and the only available music service (Sony Connect) and it's got a 40 hour battery. I got this beautiful piece of audio hardware back to the office and quickly downloaded some tunes from EMusic (excellent bit rates...better than ANY download service period...if you like independent labels), loaded SonicStage and dumped the songs on the player. At first I thought, "SonicStage is a little slow...", but I had no idea what I was in for. I played the device and noticed...the sound...a little tinny. So what! I'll mess with the EQ later! I have a 40 hour removable battery! I also noted, that you can't build playlists on the fly. They had a "Bookmark" feature, but the only way to add songs to a bookmark was if the song was currently playing. I missed "Add to selected" but hell, it's got a 40 hour battery. I got the beast home, installed SonicStage on my PC and pointed it to my music library of some 5000 songs. SonicStage didn't like the fact that my library was on a network dri've (I have a Buffalo LinkStation that has nothing but media on it.) It began the import and after 2 hours of lots of blinking lights on my router asked me if I wanted to copy the files to my local hard disk. Of course not! That's what I bought the link station for! Creative doesn't have a problem with this! Why was Sony concerned? I told it "No!" After about another hour of activity, It showed me that it had begun importing the files. Four hours later it was done. Seven hours total to import my files? No problem, I have a 40 hour BATTERY! I then, sleepily as it was 2:30 in the morning, began to copy music to the device. Since I had also done this at work, the software said that I couldn't put any files from another computer onto the device. I had to delete the songs on the device and register my home computer. Fine, the songs are still in my library. I deleted the files, the hourglass appeared...and stayed... Thirty minutes later...the hourglass...what the #$%&! Now, I was told ahead of time that I would absolutely hate the software by a friend that owns a newer MiniDisc player. I have a faster computer than him so I thought it would be different: it wasn't. I have a great deal of tolerance for computers because I am a computer programmer and technician. I could not deal with this...this THING had to go.
    Today, I returned the Sony THING and gave myself till lunch to think about buying a new player. I came to the following conclusion. My Zen Touch will get fixed. I will use my Zen Touch until it completely dies. I like Creative's Zen Explorer...it's small, fast, and integrated into Windows. I like being able to queue up exactly what I want to play on the fly. Sony's didn't offer any of that. The Zen Touch may be a little fat, a little old (technology ages quickly), but the Touch really does nearly everything I wanted and does it well. Sony didn't even come close...it was just a pretty face, a slim design, and a bad personality. From what I can tell, Sony designed it's software for smaller players and smaller libraries. To me it doesn't seem to keep in mind, that I may not want to play everything by one artist or genre. It doesn't allow me to play an album, queue up another, and another...it allows that functionality on the song level through it's bookmarks. From what I hear the iPod is similar, but since I have no experience with the iPod, I cannot comment (If it is I'll add that to my reasons not to buy an iPod).
    At lunch, I returned to Fry's (my 4th time in 2 days) and went looking. I picked up a 5Gb iRi'ver, then a Rio Carbon. I stopped... I was doing it again. Creative players had been good to me... I didn't need another big player...just a small player I could use as a backup...the Touch would be fixed! I then picked up a Zen Micro and didn't turn back. Perhaps my comfort level with the Creative devices is just way to high. Perhaps the Sony software just shocked me. Whatever it was; unless I can see how a player works and how the software reacts, I think Creative will always get first consideration when choosing a new device.

    SSR wrote:
    iTunes only works on two platforms, so it's hardly some paragon of development.
    It's still one supported platform more than any other software, including Creative's Mediasource. This is a paragon of development compared to other MP3 players' software.
    SSR wrote:
    The only reason they got it working on Windows was to sell more iPods and tunes from their store.
    You say that like it's a bad thing. One wonders why other MP3 player manufacturers haven't done the same thing in return to boost their own sales. There is no MP3 player to compete with the iPod on the Mac because it seems no other manufacturer is able to write compatible software or firmware. Gi'ven that the iPod started on the Mac and really started the MP3 player appeal for the masses, I find it staggering that no other MP3 player software developer even considered writing support for the Macintosh into their own software development plans.
    SSR wrote:
    I find the UI for iTunes *awful* so it's not as simple as you make out. Also the UI is hardly Windows compliant.
    You may not like the UI for iTunes, but hundreds of thousands of other people love it! I (personally) prefer WMP0, but iTunes is the only other MP3 player management software that even comes close to that. Mediasource is laughable next to iTunes. The iTunes UI may not be windows compliant, but that's hardly a failing. When I referred to compliancy, I mainly meant the firmware (such as UMS support) did not conform to any known standards which meant that the software developers for the management software faced the burden of making it compatible with other (non-Windows) platforms.

  • TS3682 i had a iPhone 4 and then got a new computer, i installed iTunes but i couldnt sync with my iTunes it didnt see the iPhone, i got a new iPhone 5C and up dated it via iCloud and still my computer will no sync with the phone, again it fails to see it

    Hi
    I had a iPhone 4 and then got a new computer, I installed iTunes to it but my new computer refused to sync with my phone, i backed up my phone via icloud and purchased tracks etc from iTunes, but now i have a new iPhone 5C and I backed it up via the icloud, not all data was transfered, music etc.
    Again my computer will not sync with the new phone, it doesnt see the phone within my libary, doesn't give an option to do any thing with phone
    Can so one please let me know were Kim going wrong, I have authorized my computer to itunes I really don't know what to do now?

    Need to Resume download to complete the ongoing Process.
    Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
    To save the photographs you may have to use third party software. Google is your friend.

  • I will NEVER be a Verizon customer again!

    Let this serve as a warning to anyone who doesn't want their money "held hostage" by this company.
    I was a VERY HAPPY Verizon customer for years.  I had Verizon wireless, Fios TV and Internet, and when I had a landline phone, it was Verizon as well.  Their tech support staff was great for me (when I had issues), and the tech's that came to the house to do installation were very friendly.
    THEN, in August, my contract was up, and I was also planning to move.  I planned to take my Verizon services with me, but I then found out that my roommate already had Fios.  So I cancelled my Fios service, expressed to the agent on the phone that I had been a very happy customer, but my new roommate had Fios, so we didn't need two accounts, and that I would be extremely likely to get Verizon service again in the future, because I enjoyed them so much.
    My Fios was disconnected 6 days into a billing cycle (as arranged), and this is where the trouble began.  I was told when I disconnected "you will received a pro-rated bill this month", I was assured I would be charged for the 6 days.  Instead, a couple weeks later, I get a bill for the FULL amount of a month's service.
    Of course, I contacted customer service.  This online agent tells me that I was charged for the full amount because I was billed before the disconnect date.  She said that I had to pay for the full amount OR I would be charged late fees.  And then "next month you will receive a refund".  Now, this is a ridiculous method of billing to begin with, let's just say that.  But in the end, I agreed to it.  (For the record, I went back and forth with this very rude and condescending "service agent" for awhile before finally giving up on anything satisfactory happening)
    So, I wait until this month... anticipating my refund.  I get my "memo bill", and there is a credit to my verizon account.  So I asked an online agent again "how do I get this credit refunded to my account?"  She sends me a copy and paste response (as usual, and I'm sure their trained to do so) about my final bill, etc.  So I tell her "I just got my final bill, and it has a credit on it, I want to know if I can get the credit sent to my debit account", her response "it has to say final".
    The take home from this second conversation:  I conversed for a few minutes with an individual who sent me copy and paste responses, and then sent me rude condescending messages as if I couldn't read.  OBVIOUSLY, if you say something to someone, and they have questions, it is because they want clarification, and some kind of help, not for you to say the same thing over again and then be rude about it.  And, the kicker, they will send your refund (when they feel like it) electronically to your bank account if you have one on file... otherwise, you have to wait 60 more days for them to mail you a check.  AFTER you receive whatever they deem to actually be your "final bill".
    Clearly, the online assistants are a waste of time.  And worse than that, the billing methods of this company are completely screwed up.
    As long as there are other options out there for TV and internet, I won't be a Verizon customer.  I honestly think I would sooner sign a contract with Comcast than sign with Verizon again.
    Current customers:  If you're planning on severing ties with Verizon, ever: be warned that it is going to be a 3-4 month process, just like trying to get rid of a really clingy ex-girlfriend.

    Take this up with the BBB.  As that is a completely unacceptable way to do business. 

  • I am so frustrated! It may be a coincidence, but when I installed Mountain Lion, upon syncing,  1st Gen Apple Tv went into a boot loop, and apple will do nothing to help with it.  What can I do? If not fixed, will NEVER buy qp another product from them ag

    Never done this before. My Apple TV was perfect until I installed Mountain Lion. Upon syncing my Apple tv, it mysteriously rebooted, asking me language and tv type. Then the Apple comes on, flashing light, and back to language. Apple said hey no longer support it, though it is not very old. Wasted $399. I had ips 180 g almost full of movies, pics, etc. that are now gone. What can I do?  Very unhappy with Apple, now.

    You can buy Microsoft Office for Mac, it includes Word, Excel and Powerpoint. Or you can download a free copy of LibreOffice which contains substitutes (good ones) for the Microsoft Office programs.
    Do not even think of using Boot Camp unless you have a complete and current TM backup or a clone to restore if it goes wrong. You will also need to buy Windows and Microsoft Office for it. And you MUST read the directions very carefully.

  • Would never buy a Sony TV again

    I bought a Sony 4K X900 Tv about a year ago. I have had all kinds of problems with it. First it doesn't stream 4K content from Netflix. After spending $700 on a 4K media server I realized none of the HDMI ports on the Tv support 4K. I did mention it was a 4K TV right?
    The latest problem is overheating after an hour or so. It shuts down and freezes. I have been dealing with it for about 3 months now until someone called me last week saying they can't fix the Tv and they will send me a replacement. They even took my credit card for a hold. The next day someone else called and said they don't have a TV to send me and they wanna give me my money back. I told them I don't want the money. Just want me TV to get fixed.
    A week later some extremely rude and disrespectful called me saying there is nothing they can do since sony doesn't have the part. I asked her about other options and she said I can either take my money back or pay $1500 to get a lower quality 2015 TV. I told her that wouldn't work for me and I was trying to come up with other options. She kept interrupting me and raised her voice. I asked her why is she raising her voice and yelling at me she said this is how she talked and I'm rude. She them put her headset down and started talking to her friends in Indian.
    I have a Sony Vaio, Tablet, Xperia Z3, Action Cam and of course the 4K TV and the media server.
    I will get rid of all of them and go back to Samsung. Something similar happened to a friend of my mine and not only they weren't disrespectful and rude, they sent them a brand new curved 2015 TV.
    Done with Sony

    Hi Amirali, thank you for the comment. We are more than happy to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Thanks again and have a wonderful day. - Charlie

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