I will try after effects but ask serial number. I dont launch AE plss
I will try after effects but ask serial number. I dont launch AE pls help me
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information
Log out of your paid Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
Similar Messages
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Hello everyone, I downloaded adobe creative cloud, because I wanted to try after effect, but in the cloud are all the test programs trane after effect, someone could help me
means that there are all of the test programs in the cloud for adobe after effect but do not, the logo for download after effect ce.non not know the perche.mi could help
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I want to try After Effects, but I can´t, it doesn´t appears...help
Have you downloaded it?
Have you installed it?
If you search your hard drive for "After Effects" can you find it?
What operating system do you use?
What hardware do you use? -
How do I install Moutain Lion Apple support said I could after they got my serial number. but evry time i try it comes back and say's cant download on this computer.
Check that your computer is compatible with Mountain Lion/Mavericks.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
MacBook Air (Late 2008 or newer) model number 2,1 or higher -
When i want to ask the guaranty status of my apple wireless keyboard, i got an error: apple keyboard We're sorry, but this serial number is not valid. Please check your information and try again.
If you purchased the iPhone from Apple or an authorized Apple reseller,
contact them for assistance. If you purchased elsewhere, go back
to that retailer and get them to give you a new iPhone or your money
back.
If you have checked the serial number carefully and re-entered it
and that gave you the same error message, contact Apple if purchased
from Apple or authorized retailer; otherwise you have been scammed
and need to pursue the matter with the business you obtained the
iPhone from. -
I purchased After Effects but still have limitations?
I have purchased after effects and entered a valid serial number, but I am still stuck with the trial limitations?
Trial limitations
Due to licenses of various codecs, several formats are not supported in the trial version of After Effects CS5, limiting some of the features available in the trial. Formats not supported in the trial include AVC-Intra, AVCHD, Canon XF, HDV, and XDCAM. Also, certain formats, such as MPEG-2, MPEG-2 DVD, and MPEG-2 Blu-ray, cannot be exported from the trial version. For details, visit the Help Resource Center.
Some third-party plug-ins, such as Imagineer Systems mocha and mocha shape, Foundry Keylight, CycoreFX, Synthetic Aperture Color Finesse LE, fnord ProEXR, and Digieffects FreeForm, are not included in the trial version of After Effects.
If you decide to purchase After Effects CS5 after the trial period, support for these codecs and plug-ins will automatically be added via a simple update once you enter a valid serial number.
The last part quotes
If you decide to purchase After Effects CS5 after the trial period, support for these codecs and plug-ins will automatically be added via a simple update once you enter a valid serial number.
Well when I put my serial key in it had a green check mark, and when I go to HELP> UPDATES it says all my programs are up to date..What specific limitations do you see in After Effects after you entered the serial number?
Are you having problems importing any files of the protected formats? Problems exporting?
Here are a couple of things you can check to see whether or not the protected content is installed:
* Add a comp to the Render Queue and open the Output Module settings. Is MPEG2-DVD an available format?
* In the Effects & Presets panel, or the Effect menu, is Synthetic Aperture > Color Finesse available? -
I have created some movies using After Effects but can't open them now because I get the following message:
Ray-tracing on the GPU requires an approved NVIDIA graphics card and CUDA 5.0 or later. For now, ray-tracing will use the GPU.
After installing CUDA 5.0 or later, restart your computer.
For more information see: http//www.adobe.com/go/aeraytracedgpu
HELP. I have a project that needs to be delivered.The alert message is just telling you that a specific feature won't use the GPU. This message is innocuous. It only means that the processing of one specific, obsolete feature will use the CPU, not the GPU.
Are you saying that After Effects won't start or open your project? -
why does creative cloud is still asking serial number after i purchase and it wouldn't let me use it anymore because my trial is over need help NOW PLZ
Hi There,
Kindly try the following steps:
Sign out and sign in to Creative Cloud app: Sign out, Sign in | Creative Cloud Desktop app
Sign in, activation, or connection errors | CS5.5 and later
Thanks.
Atul Saini -
I have downloaded After Effects but it does not appear in my application folder.
I have downloaded three programmes from CC but now I have just downloaded After Effects but it is not in my applications folder.
Hello Jeff A Wright and thanks for your reply.
My problem was that I had an incompatible operating system on my iMac. I have downloaded a new one and everything is working just great.
Thank you again and take care.
Fred -
I bought Adobe Design & Web Premium CS6 from an online store. I try to install the program but it pup out said to Adobe support manager. I try to key in the serial number but always fail. Could you tell me what should I do? Thanks!
using Google to read reviews, I would not buy from that site Google
added... click the google link I provided and do some reading about that site
When you buy from another site instead of direct from Adobe you need to check first to be sure the site is an authorized reseller (such as Amazon)
You are now going to have to get support from the place you bought if the serial number you were given by that site does not work -
can't install my adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?
ANd what exactly? You hav not told us, what you are actually trying to install onto what system and other details....
Mylenium -
I pay the annual license adobe after effects but I do not activate the software helps ....
I pay the annual license adobe after effects but I do not activate the software helps ....
And what is exactly the problem? Sorry, you need to explain better. Does the program not launch? does it not install? What else? What system are you on?
Mylenium -
I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help
Thank you Steve. Will do it straight away.
We can can continue talking this evening, no prob.
Rgds
Marco
Il giorno 16/mag/2014, alle ore 19:12, SG... <[email protected]> ha scritto:
I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help
created by SG... in Photoshop General Discussion - View the full discussion
Hi,
When did you make the purchase? Can you try signing out of the CC desktop app, and then signing back in?
I'll see if I can get direct support sent your way as well. How much longer are you available for this evening? We can communicate directly as well if you prefer.
regards,
steve
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Purchased and downloaded/installed Captivate 7 but get 'serial number valid but' error
Purchased and downloaded/installed Captivate 7 but get 'serial number valid but a qualifying product could not be found on this computer' error. I have checked serial number, checked that I purchased correct version (7) direct and not an upgrade but the drop down list tha tthe window shows is only previous 6 versions and it is 7 I purchased/installed and is opening.
Captivate thinks you bought an upgrade. Adobe Support will have to help you.
I went through this (with an upgrade) but my qualifying product was also an upgrade, and Adobe didn't list my original product (CP2). So there was no way to put in all the info.
And, just FYI, keep that serial number handy. Even after Adobe Support fixed my Captivate so that it will run, every once in awhile...for no apparent reason...Captivate will start in "trial" mode and I have to re-enter the serial number. It always works after I do that. But, it's a pain so I now keep the serial number posted on my bulletin board for handy reference.
Rebecca -
CS6 with Product key number but no serial number
I purchased CS6 from Adobe Support (email address: Help And Support <[email protected]>) and obtained a product key number but no serial number. How come? Is my purchase legitimate or did i get scammed?
Hi,
I don't know if anyone is still looking at this thread but I have just dealt with the same Adobe 'Help and Support' with the email [email protected] and found you when I looked to see if there was anything about them online.
My story as short as poss – I had problems running Photoshop Elements 11 after upgrading to Mac OS X Yosemite. Some people told me it could work, others no, so I tried to get some information from Adobe. I looked for 'Help' on Adobe.com and wrote in my enquiry on the recommended 'Chat' option. This morning I got a response and was asked if I was available to web chat about it on Skype. Everything was headed 'Help and Support' and all the Skype messages had a little Adobe logo with 'Help' by them – so I assumed it was all legit and I was actually dealing with Adobe.
They told me PSE 11 was incompatible with Yosemite but said that as an existing customer I could upgrade to PSE 13 for a discount. This seemed a good deal so I said OK. They said I could download it immediately but they'd need remote access to my computer. They started installing PSE 13 and though I started to wonder about how long they needed remote access for, things only began to look really weird when it came to paying, which was to a Moneygram account in India. Also I got a confirmation email from that adobe24x7 address.
By that time though I'd got so far into it I was worried what would happen if I pulled out, and so I went ahead and paid them (equivalent of $78 US). They told me they'll send a full serial number by email within 72 hours. When I said to them 'you're not actually Adobe are you' they said 'We have affiliation with Adobe through Commission Junction'. The named 'Support Manager' on the messages is Amrita Singh.
They finished the installation, and so far the PSE 13 seems to work fine. But like you I have no idea whether it is legitimate software or not. I called Adobe here in the UK and they say they have no connection with adobe24x7, didn't seem to have it on record as a scam address, but are going to get back to me.
I'm normally careful with scammers so this makes me feel really dumb. But – the big question – since they had access to the computer for so long, were they fishing for anything else? If they are real scammers this is a possibility. When I reported it to Adobe they told me to cancel the payment but I said I didn't want to in case adobe24x7 took any reprisals.
So, if CS5 and Yosemite is still reading – did they ever get back to you when they said they'd reimburse you? And have you had any other bad consequences since you were in contact with them, bank accounts, passwords being compromised etc?
Am wondering how much I need to panic! Thanks for any information....
And, a wider issue, shouldn't Adobe show a little more concern that their 'Help pages' are being hacked into so easily?
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