I wiped the hard drive and lost lightroom...please help before wife kills me...

Hi folks! First post here so go easy on the newb...
Our computer got slammed with a virus a few days back and we had to wipe the hard drive and reinstall everything. So we lost lightroom. The original version we had was downloaded to begin with... so the only serial number we had was wiped with the rest of the hd. (bonehead, i know) We do have an upgrade serial number from when we upgraded our lightroom a while back, but it is useless without the "original SN#" which we don't have.
Is there anything we can do?
Thanks!
Daryl & Haley

Time to get paranoid. For the future, backup everything, especially serial numbers and the like. I have a program in which I store all passwords, logins, serial numbers, etc that I need. Of course it is encrypted and it takes a password to get into it, but that is only ONE password. It is a desktop/mobile application, so it gets synced with my phone. (We travel a lot, so I need this information when we travel). All downloaded products and associated stuff live on an external drive and are backed up to another external drive. There is another copy made occasionally that lives offsite. I put a text file in the "products" directory for each program in which I ALSO have the serial number and any additional information about installation -- like what you need to install an upgrade, etc. I have learned to be paranoid through experiences similar to yours...
I do admit though that the companies are getting much better about forgotten serial numbers than they used to be, so it looks like you are saved this time.
I hope you have a copy of the database and the images? The images are truly irreplaceable, and the database is valuable.
Judy

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