I WOKE UP YESTERDAY AND HAD NO CONTACTS NOW I CANT FIND THEM AT ALL ITS VERY IMPORTANT THAT I RETRIEVE THEM PLEASE HELP PLEASE
I REALLY NEED HELP PEOPLE I LOST MY ENTIRE CONTACT LIST AND NOW I CANT LOCATE THEM AND ITS VERY IMPORTANT THAT I GET THEM BACK PLEASE HELP
What were you syncing your contacts with? iCloud? MS Exchange? Gmail? Yahoo? A contact app on your computer? If the answer is "none of the above" the only hope is to restore the most recent backup of your phone from either your computer or iCloud.
Similar Messages
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Ok so i downloaded movies and now i cant find them in my library
ok so i downloaded movies and now i cant find them in my library anywhere i can find them in my account under purchaces
Can you give a few more details on what you're seeing and not seeing?
Can you see the songs listed in iTunes? With the sidebar enabled (CTRL-S in iTunes 11 if you can't see it) do your see your purchased songs listed if you select Purchased under STORE? Something like this:
If you see a list like this, right-click on one of the songs and select Get Info / Summary tab. It should show the location of the file containing the song:
(the default location will be C:\Users\user_name\Music\iTunes\iTunes Media\Music\artist_name\album_name). I'm assuming that you're not seeing this, since anything that's under Purchased should also be in your main library (Music under LIBRARY at the top of the sidebar) and you should be able to copy it into playlists, etc.
If you don't see this, can you find the music files on your computer? Again, the files should be under C:\Users\user_name\Music\iTunes\iTunes Media\Music\artist_name\album_name if you're following iTunes defaults and allowing it to organize your library. Even if that's not the case you can run Windows Explorer and search your whole computer, using the name of the song or just *.m4a as the search string. If you can find the music files but they are not listed in iTunes, you can re-import your songs into iTunes (File > Add file to Library ... or File > Add Folder to Library ...).
If you still can't find them, either in iTunes or on the computer, you may still have two options. The first would apply if you have the songs on an iPod or iPhone, the second would be to re-download (not re-purchase) from the iTunes store. You'll find tutorials in these forums for both cases. At the end of the day, though, you're encountering a problem that would be more readily addressed if you'd been maintaining a regular backup of your iTunes library. -
I just turned on assistive touch and voice over by accident now i cant turn them off help please!!!
i just turned on assistive touch and voice over by accident now i cant turn them off help please!!!
VoiceOver
http://support.apple.com/kb/HT4064
If VoiceOver is on and you want to turn it off from the device instead of from iTunes, remember that a double-tap acts like a single tap and you need to use three fingers to scroll when VoiceOver is on:
Press Home.
Tap Settings. Then double-tap Settings.
Tap General. Then double-tap General.
Use three fingers on the screen to scroll to Accessibility.
Tap Accessibility. Then double-tap Accessibility.
Tap VoiceOver. Then double-tap VoiceOver.
Tap "On" next to VoiceOver. Then double-tap "On" to turn it off. -
i bought movies from itunes, now i cant find them and have to re-buy those movies again. Pls help
Films can't be redownloaded in all countries, and even where they can be not all studios have agreed to it. Have you checked to see if you they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes, and the Purchased tab in the iTunes store app on your phone ?
If you can't redownload them you haven't got a copy of them on your backup of your downloads/library ? -
when i updated my ipod and got i cloud recent photos disapeared off my ipod and now i cant find them. where are they?
You should ALWAYS make sure that everything is on your computer and backed up, most especially before any update. The iphone is designed to be synced to your computer regularly.
If you have failed to do this, then you need to redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I was on my IPhone today and it randomly froze up. The in requested a factory reset. I back up my phone all the time but now that I go to ITUNES its indicating my phone can not be located and I have lost everything! What can I do to retreive this information back. Mainly my contacts (very important information in there).
PLEASE HELP!If the information wasn't backed up (as it should have been) then there's no way to recover it. When a phone is in recovery mode like yours is, all data are gone.
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Upgraded my i phone to os8 thru i tunes and lost my contacts how can I find them
I upgraded my iphone 4s to IOS8 and lost my contacts. How can I find them?
There are two likely answers:
1. Your iPhone has too much storage being used. Check Settings > General > Usage and make sure you have a reasonable amount of free storage left (roughly 15% of your total storage minimum).
2. If (1) is not the issue, then tell us what account used to house your contacts (e.g., iCloud). You would need to make sure that same account is set up correctly on your iPhone right now. -
Email and password for itunes..I cant find them
I installed itunes in my mac...now I got an iphone I need to install itunes I dont have my password buy I type all my emails and they cant find me....HELP PLEASE!!!
Thank you
ALE PEEKIf you put the folder into the Finder's toolbar, then the original folder would still be on the Desktop. The toolbar is not another location on the drive. So, I think you put this folder somewhere else like in the Dock, maybe. Then when you removed it you removed the real folder and everything in it.
Have you searched your hard drive for the photos? Perhaps they are still on the drive. Also, check your backups. -
i have accesed my icloud for the first time today excpecting there to be photos on there wich i backed up on my old phone but they are not on there atall please help as there is alot of photos of my child
Hello chelsey69,
I read your post, and it sounds as though you'd like to learn more about Photostream. I have linked to an article that will instruct you on how it works:
Turn on Photo Stream - iCloud - iPhone Basics - Apple Support
http://support.apple.com/kb/TI70
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I updated my iphone yesterday. I have the 4S. I have my daughters and mine contacts now. I don't want hers. How did that happen and how do I get rid of them?
This happens with you are both syncing data such as contacts on your devices with the same iCloud account. This will result in the data being merged and synced back to all connected devices. To correct this you need to have different iCloud accounts on each device.
To do this, on the device that will be changing iCloud accounts go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from the phone, not from iCloud, so the other phone won't be effected by this.) Next, set up a new iCloud account using a different ID, then turn data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload the data to your new account. At this point you will have two separate iCloud accounts on each phone with identical data.
Next, you'll have to go to icloud.com on your computer and sign into each iCloud account separately and delete the unwanted data (for example, deleting her contacts from your iCloud account and vice versa). These changes will be reflected on each device and things should now be fixed. -
I had problem with my apps,they open for a while and closes with in seconds i cant acess them
i had problem with my apps,they open for a while and closes with in seconds i cant acess them and i had this with all apss,expect apple apps
Do you have a lot of apps? Did you use a lot of apps recently? If so, many of them may still be resident in memory even if you aren't currently using them. Double-tap the home key and you should see the app tray with a list of most recently used programs. Press and hold the icons in the tray and remove the ones you don't use often to remove them from memory. Powering off and then back on might also help.
My wife's iPod does that sometimes, and it's usually because we run out of memory due to apps remaining in memory even when not used. The suggestion above is how we normally fix the problems. -
I went to silence my iPhone 5s and had a box pop up--looked like one of those boxes telling me turning on Location Services would help--telling me I needed to change my password within 60 minutes.....I turned the phone off. Can anyone explain this to me?
I went to silence my iPhone 5s and had a box pop up--looked like one of those boxes telling me turning on Location Services would help--telling me I needed to change my password within 60 minutes.....I turned the phone off. Can anyone explain this to me?
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I can't synchronyze my contacts with my Iphone after the last update and I lost all my contact I can't find them I suppose they are stocked in my ICloud but I am not sure what I should do ????
Hi jandroantonio,
Welcome to Apple Support Communities.
It sounds like your iPhone update may not have completed succesfully. Not to worry, we have an article with information on how to treat this symptom:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy -
i brought a iphone 5c from ebay, when i recieve the i item its loked with i cloud, and also had a tmobile sim card in the slot...now i cant access the phone because its locked with i cloud,i do not have the owner details to contrac him....but i called to tmobile, they said this phone is not a stolen one,,thet told me to contrac apple.....is apple can unlock the icloud?
Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
HT201269 I updated my 4 to IOS 6 and now I cant find my phone contacts?
I updated my 4 to IOS 6 and now I cant find my phone contacts?
Check your iCloud settings to make sure you have your contacts synced.
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