I work for a retailer who sends out e-receipts as pdf attachements.  When the email arrives on any apple product, i see the email with the paperclip icon showing that there is an attachment but i cannot ever see or find the actual attachment.  Any ideas?

i work for a retailer who sends out e-receipts as pdf attachements.  When the email arrives on any apple product, i see the email with the paperclip icon showing that there is an attachment but i cannot ever see or find the actual attachment.  Any ideas?

i have scrolled left, right, up and down on iphone4, iphone5 and ipad and the attachment simply does not exist.  It has to be something with the apple mail client setup because for any mail client, if they go to the webemail thru safari, the attachment is there and it can be viewed without issue.
I know there are plenty of people out there with this issue with the mail clients set up that you access thru the email icon on the iphone and ipad but i cannot find anyone with a resolution.  I cannot find any settings in the mail client setup that has anything to do with attachments or for what attachments can or cannot be read or seen.
Hopefully someone out there has figured something out because this is an odd one.

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