I would like know some general questions on ABAP

Dear sirs,
Can anyone explain me about Audit trail........(What is audit trail?)
2.What is the std.prog to change the status from 03 to 12?
3.How to debug idoc?
4.What are the idoc monitoring tools?
5.Idoc enhancement:     - what are the segments you populated?
               - how data is coming?
               - which exit is triggered?
               - what is name of the enhancement?
               - what are the configurations done?
Please Help me in this regard.....
Looking forward for a learning experience
Thanks &  Regards,
N.VIJAY PRAKASH
Mail: [email protected]

Hi,
In support projects ,you need to fix the bugs .While End Users working on the Production server ,he may encounter some issue.
That issues need to be fixed . You ( Developers ) fix the issues and compete the preliminary testings and transport it to production.
All these issues are maintained and assigned to the consultants by using  tools like REMEDY , WEB EX etc .
These issues(bugs) are called as TICKETS . I wll give one example ,At present client wants to add some extra fileds in ALE interface.
etc . 
Thanks
Jagadeesh.G

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