I would like to activate my adobe pro XI

Hello,
Sorry I can't speak english
I don't understand what happens , i'm puzzled:
I have installed adobe acrobat pro Xi win, I loaunched it, I put the serie's number win, i wanted to register and activate as they ask
but on my count Id adobe, no product is visible, and the button aide/activer doesn't exist in he begining of the programm
It's a mystery : I can't see if the product is activate or not.
Somebody can hel pe me, please ?
thank yo much
Amneris

hello, i've already done that , the problem as i said, there si no information of activate or not on help : no word at all about that
i've tried to go on my account select enregistrer becaue thre is no rpodcut enregistrer, i put the key they say it is wrong,
igo back to LWS to ask my key, it is the sam key which is refused

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I would like to activate my adobe pro XI

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