I would like to cancel my creative cloud account asap to get the 15.99 a month deal going on!
I want to cancel my current account that is 32 bucks a month and switch to the 15.99 a month for a year asap! That is all.
Please confirm that you would like to cancel the CC purchased on Feb 7, 2013 so that I can assist you further.
Regards
Rajshree
Similar Messages
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I use a PC and I would like to cancel my creative cloud anual plan. Can you help me?
I use a PC and I would like to cancel my creative cloud anual plan. Can you help me?
Hi,
Please contact the support through call/chat for the cancellation requests.
Contact Customer Care
You may also refer to the help document:
Cancel your membership or subscription | Creative Cloud
Regards,
Sheena -
I would like to cancel my Creative Cloud membership.
My annual subscription just renewed 4 days ago, but I would like to cancel the account.
Hello Jason,
Adobe has prepared this: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html where you will find how to "Cancel an annual membership (individual or team)".
And http://www.adobe.com/misc/subscription_terms.html >>> Cancellation (to complete, I quote, what you maybe have seen already) >>> We'd hate to see you go, but if you cancel within the first 30 days, we'll give you a full refund. Otherwise, you'll be billed 50% of your remaining contract obligation. If you ever need to cancel, just contact Customer Support (= Contact Customer Care).
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I for may part had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter -
I would like to cancel my Creative Cloud Photography plan. How?
I want to cancel my Creative Cloud Photography plan. I cannot do it online apparently and I can't find a phone number to call. Please help.
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
I would like to cancel my creative cloud. How can I cancel it?
How can I cancel my creative cloud=?
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
I WOULD LIKE TO CANCEL MY CREATIVE CLOUD ANNUAL MEMBERSHIP
HOW CAN i CANCEL MY CREATIVE CLOUD MEMBERSHIP
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
I would like to cancel my creative cloud. how can I proceed?
I need to change my area to buy a plan with my email. Do not know why, my region is not the same as where I live.
ps: I have the basic plan. is not a specific plan.Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bought a subscription to Creative Cloud membership (one-year) and paid 1500 rubles, but the same day I removed the money for Creative Cloud single-app membership for Photoshop (one-year), Creative Cloud single-app membership for Illustrator (one-year). I am very upset that I'm paying twice for one and same products, please recoup my losses and unsubscribe me from an early subscription. And why if I change a subscription, the old does not automatically stop working? Wait For Your Reply!
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I would like to cansel my Creative Cloud Photography plan (one-year) .
I would like to cansel my Creative Cloud Photography plan (one-year) . But I can not contact support. Chat, phone, e-mail does not work. What should I do? How do I cancel my membership here.
>How do I cancel my membership here
You don't... only Adobe may do that
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I currently use Adobe Standard CS 5. It was bought with the Education discount. I would like to upgrade to Creative Cloud and see that they have special pricing for existing customers that use past versions of Creative Suite. I am no longer in Education, so I will have to buy a full version. This is fine, but it won't accept my serial number for the discounted pricing. Is there something else I should be doing?
Hi there
Please contact our Sales team who will assist with your order - 800-585-0774
Thanks
Bev -
hello I'm a student at sjsu and I have free membership and would like to down load creative cloud. I'm not able to because it says my trial period is over, however sjsu students get access for three years. Please fix the bug and help me download creative cloud. Please email me at
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
[If you are posting using email, please turn your 'sig file' function OFF for posting]Log out of your Cloud account... Restart your computer... Log in to your Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
Your Adobe ID is still going to have to "somehow" reflect your status as having an Education account
Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html -
Can Creative Cloud membership be paid by the year instead of monthly?
Can Creative Cloud membership be paid by the year instead of monthly?
Hi Dlwyer,
Not currently, closest option is buying a prepaid card from an Adobe authorized reseller, Amazon, BestBuy, Fry's Electronics, etc.
Here is an example
http://www.amazon.com/Adobe-Creative-Membership-Pre-Paid-Product/dp/B007W7A1OY/ref=pd_sxp_ grid_pt_0_0
-Dave -
I want to CANCEL my creative cloud account!
Is there a email or phone number to contact customer support to CANCEL my creative cloud membership? On the webpage, to cancel my membership it sends me in circles and only leads me to the forums!!!!!?????? I just want to CANCEL my membership!!
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
Been trying to cancel my Creative Cloud but keep led to the same place.
i keep trying to cancel my Creative Cloud but they only give me a link to customer support. i follow and fill everything in and nothing happends.
Hi Leghend,
We have this self help doc: Cancel your membership or subscription | Creative Cloud
Cancelling is something that requires contacting support in sometimes though, normally hitting the "Still Need Help" button should give chat and phone options when available or list available times when not.
What browser were you testing from? You might try a different one just in case.
- Dave -
I would like to change my creative cloud student into a photographer package, how?
How can I change my creative cloud student membership into a photographer package membership?
There is no option in my product page or account page, only to end my membership of creative cloud.Cancel what you have and buy new
You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Cloud Plans https://creative.adobe.com/plans
First contact Adobe (this is an open forum, not Adobe support) to find out if you will be charged a cancel fee
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
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