I would like to cancel my creative cloud. how can I proceed?

I need to change my area to buy a plan with my email. Do not know why, my region is not the same as where I live.
ps: I have the basic plan. is not a specific plan.

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Similar Messages

  • I use a PC and I would like to cancel my creative cloud anual plan. Can you help me?

    I use a PC and I would like to cancel my creative cloud anual plan. Can you help me?

    Hi,
    Please contact the support through call/chat for the cancellation requests.
    Contact Customer Care
    You may also refer to the help document:
    Cancel your membership or subscription | Creative Cloud
    Regards,
    Sheena

  • I would like to cancel my creative cloud account asap to get the 15.99 a month deal going on!

    I want to cancel my current account that is 32 bucks a month and switch to the 15.99 a month for a year asap! That is all.

    Please confirm that you would like to cancel the CC purchased on Feb 7, 2013 so that I can assist you further.
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  • I would like to cancel my Creative Cloud membership.

    My annual subscription just renewed 4 days ago, but I would like to cancel the account.

    Hello Jason,
    Adobe has prepared this: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html where you will find how to "Cancel an annual membership (individual or team)".
    And http://www.adobe.com/misc/subscription_terms.html >>> Cancellation (to complete, I quote, what you maybe have seen already) >>> We'd hate to see you go, but if you cancel within the first 30 days, we'll give you a full refund. Otherwise, you'll be billed 50% of your remaining contract obligation. If you ever need to cancel, just contact Customer Support (= Contact Customer Care).
    If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I for may part had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    Hans-Günter

  • I would like to cancel my Creative Cloud Photography plan. How?

    I want to cancel my Creative Cloud Photography plan. I cannot do it online apparently and I can't find a phone number to call. Please help.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I would like to cancel my creative cloud. How can I cancel it?

    How can I cancel my creative cloud=?

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I WOULD LIKE TO CANCEL MY CREATIVE CLOUD ANNUAL MEMBERSHIP

    HOW CAN i CANCEL MY CREATIVE CLOUD MEMBERSHIP

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I would like to cancel my subscription. How can I contact customer support? (I have already read the policy and tried to use all related links but it seems I can't do anything since it was automatically renewed)

    I need to contact Adobe in order to cancel my renewed membership. Membership was renewed on Nov the 6th. According to Adobe's policy I can get full refund within a month (which I guess counts since date of renewal). BUT I CAN'T CONTACT CUSTOMER SUPPORT!!! Moreover the monthly cost of renewed subscription is $42 plus taxes, while last year it was $30 plus taxes. Meanwhile on Adobe's webpage there is an offer going on for a monthly $30 plus taxes for new subscriptions!!!

    HI There,
    We are sorry for the inconvenience that is has caused to you.
    Kindly contact us via: Contact Customer Care
    Please revert if you are unable to contact us using the above link.
    Thanks,
    Atul Saini

  • Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bough

    Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bought a subscription to Creative Cloud membership (one-year) and paid 1500 rubles, but the same day I removed the money for Creative Cloud single-app membership for Photoshop (one-year), Creative Cloud single-app membership for Illustrator (one-year). I am very upset that I'm paying twice for one and same products, please recoup my losses and unsubscribe me from an early subscription. And why if I change a subscription, the old does not automatically stop working? Wait For Your Reply!

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I would like to cansel my Creative Cloud Photography plan (one-year)  .

    I would like to cansel my Creative Cloud Photography plan (one-year)  . But I can not contact support. Chat, phone, e-mail  does not work. What should I do? How do I cancel my membership here.

    >How do I cancel my membership here
    You don't... only Adobe may do that
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Have Adobe Standard CS 5 (Student), and would like to upgrade to Creative Cloud (Non-Student) - won't accept my serial number for special pricing for existing users

    I currently use Adobe Standard CS 5. It was bought with the Education discount. I would like to upgrade to Creative Cloud and see that they have special pricing for existing customers that use past versions of Creative Suite. I am no longer in Education, so I will have to buy a full version. This is fine, but it won't accept my serial number for the discounted pricing. Is there something else I should be doing?

    Hi there
    Please contact our Sales team who will assist with your order - 800-585-0774
    Thanks
    Bev

  • Hello I'm  a student at sjsu and I have free membership and would like  to down load creative cloud.

    hello I'm  a student at sjsu and I have free membership and would like  to down load creative cloud. I'm not able  to because it says my trial period is over, however sjsu students get access for three years. Please fix the bug and help me download creative cloud. Please email me at
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]
    [If you are posting using email, please turn your 'sig file' function OFF for posting]

    Log out of your Cloud account... Restart your computer... Log in to your Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    Your Adobe ID is still going to have to "somehow" reflect your status as having an Education account
    Start here https://creative.adobe.com/join/edu
    Education Plan https://creative.adobe.com/plans?plan=edu
    http://www.adobe.com/products/creativecloud/students.edu.html
    http://www.adobe.com/education/students/student-eligibility-guide.edu.html
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html

  • I would like to cancel my membership today. Can someone help me do that?

    I would like to cancel my membership today. Can someone help me do that?

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I'd like to cancel/erase my account, how can I do that?

    see above. I have a test version of In Copy. I just want to get rid of the account. I don't want to use Adope Cloud anymore. Thanks.

    Hi Sheena, thanks. They won't let me. Clicking your link, I'm forwarded to the "need help?" page and the only option they give me is using this forum, not contacting anyone.
         Sheena Kaul <[email protected]> schrieb am 14:33 Mittwoch, 29.April 2015:
    I'd like to cancel/erase my account, how can I do that?
    created by Sheena Kaul in Adobe Creative Cloud - View the full discussionHi, You will need to contact the support through call/chat to completely remove your details from Adobe.Contact Customer Care Regards,Sheena If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7493606#7493606 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7493606#7493606 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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    My husband and I share an Apple id but would like to have our own. How can we do this?

    You can read how to create Apple IDs here: Set up an Apple ID in iTunes - Apple Support

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