I would like to cancel my icloud. I am within the 15days trial
I recently bought icloud storage on my iPhone but I realize that I do not really need it so I would like my money back. I am within the 15 day trial period. I really appreciate trying it out. Thank you for your time and help.
lg2
You can cancel iCloud storage within a period of 45 days, however if this period is more than 15 days you may only get a partial refund.
Contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
If you have been using additional iCloud storage for more than 45 days, you can cancel your next years renewal here.
Similar Messages
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I would like to cancel my subscription, I am within the 30 day initial period.
Dear Sir/Madam,
I would like to cancel my subscription, it seems very difficult to do so - despite still being within the initial 30 day trial period!!!Hi Bev,
Thanks for the response - however I wish it were as SIMPLE as clicking on the link you supplied. I tried this myself before posting here. For someone who is attempting to cancel within the 30 day period - there is no automated button that one can click on. Instead you have to 'speak to an advisor' - for which there is a verrrry long
waiting time.
However I did perservere (after all, I was keen to avoid any billing charges) - Anyway when I did finally get through - I was offered all sorts of incentives to stay - until I had to ask if I had accidentally been put through to 'sales' instead of 'customer services'!!!
Anyway, I (think) finally managed to cancel - hope it all goes through as expected!!!
M -
HT4993 I would like to cancel my Icloud account. Can I please get some assistance?
I would like to cancel my ICLOUD account as I no longer have an Iphone.
If you didn't purchase additional storage you don't need to do anything.
If you have additional storage, the following is from Manage your iCloud storage
If you need more iCloud storage, you can purchase additional iCloud storage from your iOS device, Mac, or PC. Learn more about your iCloud storage plan. If you don't need the additional storage that you purchased, you can downgrade your storage.
Get help resolving storage issues.
For a full refund, contact iCloud Support within 15 days of an upgrade or within 45 days after a yearly payment. Partial refunds are available where required by law. -
I would like to cancel my iCloud plan , it hasn't Been 15 days yet.
I would like to cancel my iCloud storage plan.
Who would I contact.Call the Apple online store at the number shown at the bottom of this page.
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How do I cancel my icloud account.
By contacting Apple, but you ll just waist your time on the phone, cause you can just stop using it.
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i canot remember my security questions answers , whene ever i want to dowload any applications i am required to answer them and because i have forgot them i am not able to download any application , i would like to cancel this option and only have the option to answer my password
It isn't an option it is a permanent part of the security protocol, so you need to write the answers down in a secure location or remember them, you will always need them in the future.
Call Apple Care for your country and ask for the Account Security Team, then request help resetting the questions. -
I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to contact the iTunes Store and make your request.
Regards. -
Hello! How I can cancel my iCloud account? I would like to use alias but I have create the second account by mistake.
Now, user's name for one alias is unavailable!
Thank you! LGTo the best of my knowledge you have now unfortunately blocked yourself: you can't cancel an iCloud account and as you've got the address there you can't add it as an alias, and I don't know of any workaround for that.
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I would like to cancel the purchase order
I would like to cancel the purchase order. Storage Plan 15G
It's a mistake.
Could you please help me .Start here: https://getsupport.apple.com/GetproductgroupList.action
And navigate through the maze of options to reach iCloud support. -
I would like to cancel the addition storage on my phone
I would like to cancel the additional storage on phone
Thank you
Ralph Masciovecchio
<Personal Information Edited By Host>You have not purchased additional storage on your phone, if that's what you mean - it's not possible to increase the storage on an iPhone. What you have presumably done is to purchase additional storage on the iCloud server.
You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'. -
How do I change my storage plan? I'm currently being charged 79p a month for a storage plan I don't use and would like to cancel this and obtain a refund!
Please help!Following has information about how to cancel (downgrade to the free 5GB plan): iCloud storage upgrades and downgrades - Apple Support
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HT1349 I bought I cloud storage and would like to cancel. How do I do that?
I bought I cloud storage and would like to cancel it. I am still under the 15 day grace period. How do I do that?
http://support.apple.com/kb/TS4009
Follow downgrading your storage section. Failing that - Contact icloud Support -
My iCloud email address and my apple ID are different. I would like to change my iCloud to be the same as my apple ID. However I don't know my iCloud password and don't use the email address it belongs to. When I try to change the password, apple brings me to a page to reset my apple ID password (which I know and don't want to change). I have even tried to delete my iCloud account completely to start again but am not allowed without the iCloud password (which I don't have) there doesn't seem to be a place to change the email address of iCloud. What can I do?
This is the answer that I had expected, so in this case you could only change your gmail.com address to another providers email addres e.g. outlook.com, yahoo.com, etc., but you won't be able to change the gmail.com address to a icloud.com email address. Apple just won't let you do that.
Your iCloud account with @icloud.com email address and you Apple ID with gmail.com address are already connected and as I said before, Apple just let you merge this two IDs together. -
I just bought an ipad 2, it has not arrived but i would like to cancel the order because that was not the one I wanted. Do I get my money back if I make a return?
You will need to talk to Apple, they would be the only ones who can tell you. We are just a user to user forum here.
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I purchased a PDF Pack last November and I'm having a problem with combining multiple pages into a single PDF file. Please let me know why this is otherwise I would like to cancel the subscription
Hi aspenavenue,
I've checked your account, and there are no issues there. What happens when you try to combine files? Do you get an error message? I would love to help, if possible.
Best,
Sara
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