I would like to cansel my Creative Cloud Photography plan (one-year) .

I would like to cansel my Creative Cloud Photography plan (one-year) . But I can not contact support. Chat, phone, e-mail does not work. What should I do? How do I cancel my membership here.

>How do I cancel my membership here
You don't... only Adobe may do that
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic p

Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic photoshop use or am I able to go with one or the other ?

PS is part of the photography plan, so your single app plan is redundant.
Mylenium

Hello. I paid twice for Creative Cloud Photography plan (one-year).

Hello. I paid twice for
Creative Cloud Photography plan (one-year). How to return a second payment?

This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
Maybe try
Contact Customer Care

Need to cancel One Year Subscription to 'Creative Cloud Photography plan (one-year)'

Hi, I need to cancel my 'Creative Cloud Photography plan (one-year)' as my partner already has the full package subscription on the desktop we use at home.
Thanks,
Kristie

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I would like to cancel my Creative Cloud Photography plan. How?

I want to cancel my Creative Cloud Photography plan. I cannot do it online apparently and I can't find a phone number to call. Please help.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Purchased Creative Cloud Photography plan (one-year) but it shows as a trial program.

I have purchased the subscription but it doesn't show when I log into my account and Adobe it counting down my trial period.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Hi, I have Creative Cloud Photography plan (one-year, prepaid). I installed Photoshop CC but now I am getting a Trial Expired message and am asked to provide the serial number.

How can I solve the problem? Many thanks

Vincas+Alesius this is due to the a connection error between the computer and our activation servers. You will want to try the suggestions offered by Mylenium in message #1. The most common cause of this issue is the host files. If you have any specific questions about the steps listed you are welcome to post them to this discussion.
If you would like direct assistance you are welcome to contact our support team at Contact Customer Care.

Creative Cloud Photography plan(one year) for Individuals : Usage terms

Hi, I have purchased the above said plan before few months. I like to know the usage terms for this product because i enhanced some of the photos(taken by me) of my friends using this product and shared with them. I did it for free. I like to know that "is it ok?" and also the general usage terms for this product. I am unable to find the details regarding the commercial usage of this product. Kindly let me know. Thanks.

Licenses and terms of use | Adobe

I use a PC and I would like to cancel my creative cloud anual plan. Can you help me?

I use a PC and I would like to cancel my creative cloud anual plan. Can you help me?

Hi,
Please contact the support through call/chat for the cancellation requests.
Contact Customer Care
You may also refer to the help document:
Cancel your membership or subscription | Creative Cloud
Regards,
Sheena

Have Adobe Standard CS 5 (Student), and would like to upgrade to Creative Cloud (Non-Student) - won't accept my serial number for special pricing for existing users

I currently use Adobe Standard CS 5. It was bought with the Education discount. I would like to upgrade to Creative Cloud and see that they have special pricing for existing customers that use past versions of Creative Suite. I am no longer in Education, so I will have to buy a full version. This is fine, but it won't accept my serial number for the discounted pricing. Is there something else I should be doing?

Hi there
Please contact our Sales team who will assist with your order - 800-585-0774
Thanks
Bev

Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bough

Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bought a subscription to Creative Cloud membership (one-year) and paid 1500 rubles, but the same day I removed the money for Creative Cloud single-app membership for Photoshop (one-year), Creative Cloud single-app membership for Illustrator (one-year). I am very upset that I'm paying twice for one and same products, please recoup my losses and unsubscribe me from an early subscription. And why if I change a subscription, the old does not automatically stop working? Wait For Your Reply!

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Hello I'm a student at sjsu and I have free membership and would like to down load creative cloud.

hello I'm a student at sjsu and I have free membership and would like to down load creative cloud. I'm not able to because it says my trial period is over, however sjsu students get access for three years. Please fix the bug and help me download creative cloud. Please email me at
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
[If you are posting using email, please turn your 'sig file' function OFF for posting]

Log out of your Cloud account... Restart your computer... Log in to your Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
Your Adobe ID is still going to have to "somehow" reflect your status as having an Education account
Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html

Creative cloud photography plan not installing on new iMac ..your order is being processed screen has been there since last night

creative cloud photography plan not installing on new iMac ..your order is being processed screen has been there since last night

Smashlight I am sorry you have faced difficulty obtaining your Photoshop Program order. Have you been in contact with our support team? If so do you have a case number which I can reference?
If you have not contacted our support team then I would encourage you to please do so. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Creative Cloud Photography Plan only works in Trial Mode?

Hello everyone,
I bought Creative Cloud Photography Plan for a year and paid for it. I use a mac so i downloaded Creative Cloud app for Mac.
Donwloaded Photoshop CC and Lightrom 5 (Which are included in Creative Cloud Photography Plan) but i can only run them in trial mode.
Don't Creative Cloud Photography Plan include to rights to use this programs or do i have to buy licences for them anyway?
Because i didn't think that i am going to need the licenses, i thought that just the Creative Cloud Photography Plan is enough to use them.
Does anybody know anything about that?
Thank you.

Here is the correct solution for this problem when people with paying subscriptions are being told they are in trial mode on CC - please add this to your support arsenal:
Try the steps in this help page and remove the opm.db
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available. html
Go thru the steps in this link to ensure that your computer can communicate with the Adobe servers
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

I already have creative cloud Photography plan and just want to add dreamweaver, is this possible? Alternatively, I have tried purchasing the Complete - For CS Customers but it asks me to contact customer support and then sends me through to the forums!!

I already have creative cloud Photography plan and just want to add dreamweaver, is this possible? Alternatively, I have tried purchasing the Complete — For CS Customers but it asks me to contact customer support and then sends me through to the forums!!

yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

I would like to cansel my Creative Cloud Photography plan (one-year) .

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