I would like to chat to a adobe agent/member of staff

the option is not available 'Chat with an Agent' at the bottom of the page. is not visable

Yep this was about what i had to do they eventuaryly gave me a phone number 0207 365 0735 as their members of staff were not available:
nfo: You are now chatting with 'Nikhil'
Nikhil: Hello! Welcome to Adobe Customer Service.
Nikhil: Hi Isaac
isaac newman: hello
isaac newman: are you still their
Nikhil: How may I assist you today?
isaac newman: did you get my entry comment to start off the conversation ??
Nikhil: I understand you are not getting the option to contact the customer support.
isaac newman: yep and I also FEEL THAT ADOBE AREA AWARE OF THIS WHY
Nikhil: Thank you for informing us, Issac.
isaac newman: any way who cares it takes so long to talk this way by the time i get an answer my job deadline just gets put further back so lets get on with the following:
Nikhil: May I know the issue you are having with your software?
isaac newman: I need to contact adobe premier Live chat with MEMBER OF STAFF TO RESOLVE A SOFTWARE PROBLEM …….
isaac newman: YOU KNOW PREMIER PRO
Nikhil: Yes, I know. I check and see that our relevant team are currently offline. I request you to contact us back after 4-5 hours, We will help you with the issue.
isaac newman: why 5 hours you been 5 minutes ha ha its a joke yeh
Nikhil: If you wish I can help you with the phone support number.
Nikhil: The contact number is : 0207 365 0735
isaac newman: anything that helps me finish my work before i get the sack
Nikhil: Is there anything else I can help you with?
isaac newman: the phone does not help with this product
Nikhil: In this case you will have to contact us back later as our relevant team are currently offline, we are from the customer support team, we are not trained on the issue.
isaac newman: ok I will pst this conversation to help adobe with their marketing
Nikhil: Sure you can.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Nikhil: Are we still connected?
Nikhil: Since we have not heard from you for some time, we will now end this chat. Please click to chat with us again if we can be of further assistance.
Nikhil: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!

Similar Messages

I would like to cancel my account/Adobe ID. What have I to do?

I would like to cancel my account/Adobe ID. What have I to do?

Hi star2005,
The easiest way to take care of this is by starting a chat session with Adobe Customer Support. Please click the Chat link at https://www.acrobat.com/misc/en/contact-support.html. Chat is available from 5am – 7pm PST.
Best,
Sara

I would like to update the latest Adobe Flash as mine is outdated, but it says it can't install as my antivirus software is preventing it and I need to allow it. My problem is I don't know what my antivirus software is or how to find it on my Mac to

I would like to update the latest Adobe Flash as mine is outdated, but it says it can't install as my antivirus software is preventing it and I need to allow it. My problem is I don't know what my antivirus software is or how to find it on my Mac OS X 10.9.5 to adjust the settings. Help

We don't know what it is either.

Would like to ask 2 questions to a member of

Hello, I am a client of the Adobe Creative Cloud and I have 2 websites made by “Muse” and hosted by Business Catalyst (http://hymenoptera.businesscatalyst.com/ and http://cpnsittelles.businesscatalyst.com/). I would like to ask 2 questions to a member of the staff:
1/ I would like to change my email address of subscription, so Adobe told me that I have to cancel my present account and create a new one : would it be still possible to access the websites with the new account and the new email address ?
2/ The websites are limited to 1 Go. It is enough for one of my websites but it will quickly be insufficient for the first one (hymenoptera) whose principal purpose is to put all my courses to download for my students (I am a teacher). I would like how it is possible to increase the storage space.
Thank you very much.
Tanguy

contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

I would Like to print Exceptions to an agent Log not a console

I purposely set this error so my agent would produce the error. The error listed below prints to the Java Console in Lotus Notes. I would like it to print to an agent.log I know this can be done through the use of a StringWriter and e.printStackTrace(StringWriter). But I need some documentation. Can anybody help??
Below is a snippet of the agent and the error follows.
} catch(Exception n) {
System.out.println("Error Caught");
System.out.println("Error Message" + " " + n ); //+ " " + el + " " + n.getMessage());
n.printStackTrace();
[FATAL ERROR] notes:///__86256D7B000B5CD1.nsf/0/CA2EA717D0E3594686256DAD005B7E7D(XMLBody) Line:16 Column:36: "</connectduration>" expected.
Error Caught
Error Message "</connectduration>" expected.
"</connectduration>" expected.
     at com.ibm.xml.framework.XMLParser.handleError(XMLParser.java:413)
     at com.ibm.xml.framework.XMLParser.error1(XMLParser.java:485)
     at com.ibm.xml.internal.DefaultScanner.emitError(DefaultScanner.java:312)
     at com.ibm.xml.internal.DefaultScanner.scanContent(DefaultScanner.java:1195)
     at com.ibm.xml.internal.DefaultScanner.scanDocument(DefaultScanner.java:419)
     at com.ibm.xml.framework.XMLParser.parse(XMLParser.java:329)
     at com.ibm.xml.parsers.NonValidatingDOMParser.parse(NonValidatingDOMParser.java:1069)
     at lotus.domino.Parser.parse(Parser.java:49)
     at lotus.domino.local.Item.parseXML(Item.java:571)
     at ParseEvents.NotesMain(ParseEvents.java:41)
     at lotus.domino.AgentBase.runNotes(AgentBase.java:161)
     at lotus.domino.NotesThread.run(NotesThread.java:203)

If you have a log file created and want to log the stacktrace in it you can get the stacktrace as a String & write it to the log file:
    public static final String getStackTrace(Exception e)
        if (e == null)
            return null;
        StringWriter sWriter = new StringWriter();
        PrintWriter pWriter = new PrintWriter(sWriter);
        e.printStackTrace(pWriter);
        //String stackTrace = new String(sWriter.getBuffer());
        String stackTrace = sWriter.toString();
        pWriter.close();
        try {
            sWriter.close();
        catch (IOException ie) {
        return stackTrace;
    }

Would like to speak to an Adobe Specialist

Hi my name is John, and I am a software reseller. I deal mostly with Adobe products. Lately I've been doing a lot of business with Adobe software, and am looking for some clarity on my business practices and Adobe policies. I've contacted the company many times, but no one has a clear answer for me. I would like to work directly with an Adobe specialist preferably in sales. You can send me a message via this post.
Thank you,
John R.

This forum is not a conduit to Adobe personell. Adobe Marketplace was a place for people to sell air programs and other extensions to certain Adobe products.
http://www.adobe.com/cfusion/marketplace/index.cfm?event=marketplace.global
Adobe doesn't maintain an official presence in most of these forums. You could try the single forum that is staffed by Adobe: the adobe.com forum
http://forums.adobe.com/community/general/adobedotcom_feedback
I cannot guarentee that someone there will forward your request to an Adobe Specialist, but its worth a try.

Submit functions - I would like an official answer from Adobe...

Hi,
I would like to get an official answer from adobe about this subject:
Until acrobat reader 7.05, any use of "get()" and "post()" FormCalc methods in any livecycle form, would not be allowed.
With acrobat 7.0.5, those functions already work in any form created with livecycle.
Is this a new functionality? Or someone has forgotten this methods...
Thank you.

The ESPN player uses Flash, the BT Sports player uses Silverlight.
If you found this post helpful, please click on the star on the left
If not, I'll try again

I have Photoshop Elements 12 that was purchased for my Windows 8 system in July of 2014. I have never been able to get the organizer to work. I need help getting this portion of the program to work. I would like to talk with an Adobe tech.

How is it that I can download and use Photoshop Elements 12 program editor and not have access to the organizer???

Hi,
The two applications (organizer & editor) can work independently and only talk to each other when they need to.
Are you updating from a previous version or is this the first?
There are (at least) three ways of starting the organizer:-
1) from the Welcome screen
2) from the editor - see button at the bottom of the editor window
3) directly using windows explorer to locate and double click on the following
"C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe"
[ignore the (x86) part if on 32bit system]
Can you get any of those ways to work? Do you get any error message or does nothing happen?
You could try creating a new catalog to see if that helps.
Start the organizer (in any of the ways) with the Shift key held down while it loads (if it does). That should bring up the catalog manager
Click on the New button (top right)
Give it a name like Dummy or Test and click on OK - that should create & open a blank catalog
Brian

Would like to chat with a skype representative

Could you please put me in touch with a chat representative as the one I had earlier disconnected - my computer was playin up, I need to clarify my account before I make any more calls.

you need to contact again yourself. most likely they also have a record of your earlier conversation that may help to resolve your concerns faster.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

When opening a pdf in Firefox from a website, the navigation bar disappears. I would like to copy the URL path to send to staff.

Using Acrobat Pro XI, Windows 7-64, Firefox 25. If I open a PDF from a website link in IE, the PDF opens and I can see the URL path where I can copy it and send to others. Opening the same link in Firefox does not show the URL path. I get the File, Edit menu but no URL.

Is the PDF opening in a separate (popup) window? Sites can alter which bars appear on a popup window, but the address bar should always be visible (that's the default setting). Could you check and make sure that hasn't changed?
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box above the list, type or paste '''window_o''' and pause while the list is filtered
(3) If the '''dom.disable_window_open_feature.<u>location</u>''' preference is bolded and "user set" to false, double-click it to switch it back to true so sites are disabled from hiding the location (address) bar on popup windows.

I would like to start anew as the pc, and Adobe teaching tools, have sat idle until today.

I know absolutely nothing about how to use Adobe Software, and I really need to scratch all and start over. Is it possible for me to give a short explanation of what I am seeking to accomplish? Only Adobe services, tech, etc could evaluate what I need to reach my goals.
In mid October I had sought specific learning tools offered by Adobe, or somewhat specific. I was really blown away by the presenting of several online classes, testing, and various teaching venues in order for me to whittle down to where Adobe as well as myself, could be much more affiliated with the programs offered, as opposed to just buying products blindly, that could prove to be worth spending money on.
So what I would like to do is for Adobe to help lead me to creative tools you offer.
My goal: To be able to create a customer friendly presentation that would be interactive on some levels, such as graphics integrated with photos, DVDs with products I am looking to sell that is a few steps above the hit & miss methods on, say, Windows Live Movie Maker (which I did create a DVD with a slide show with descriptions, photos of products and with music with a legth of 47 min.). So I'm not denegrationg Movie Maker by any means. I just feel I need software that would be solid with convenient usefulness.
A little insight: I have been an avid collector of music memorabilia, rare products I sought for near 40 years. I owned two Record Stores in the 80s through to 2000 when I was forced to close my doors due to health problems that were too much for the capacity to manage, and be hands on. I have some products that I would like to offer to other collectors, rather than casually consigning an item to some auction site with limitations on the presentation and customer base. In the mail order department of my stores, I accumulated mailing lists of near 5k music collectors. I have those former customers and I have ideas of what I need in order to market my product in a way that wows (for lack of a better word) potential buyers.
I have done my own research and Adobe's reputation of excellent service and incomparable software capacity, is above all others with for the most part fair in pricing.
If Adobe can help with the means discussed above, I want to learn, if I can, all I need to learn! Please let me know your ideas along with any questions.Email or call 4782547562 12pm-7pm anyday of the week. Thanks for allowing me to ramble on. Ricky McDermon.

HI,
I'm not quite sure who you think you are addressing here with your idea but this is a user to user forum. Apple don't come here.
If you want to offer ideas or feedback to Apple, it would be best for you to do it here:
http://www.apple.com/feedback/logic-pro.html

Hello, i would like to get the adobe flasher

hello, i would like support to get the adobe flasher for pogp games. i was able to play pogo games but now i cant please help. thanks.

http://get.adobe.com/flashplayer/

My hard drive was reformated. I would like to reload my adobe products?

I had to reformate my hard drive on my computer. I would like to reload my adobe products. I have the serial numbers. How do I do this?

If you need to download the applications then where you get them can depend on what versions they are. The first place to look would be in your Adobe account online. It might have links ready for you to use.
If you cannot find any links then you can very likely download the trial version of the software thru the site linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
http://prodesigntools.com/tag/ddl
If you have any issues with activations then contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

I would like to install the newest version of Acrobat Adobe into 6 computers. I wonder what tha will cost, for a month and to buy it directly? On one computer we have version 9, and that one we would like to uppgrade to the latest version?

I would like to install the newest version of Acrobat Adobe into 6 computers. I wonder what tha will cost, for a month and to buy it directly? On one computer we have version 9, and that one we would like to uppgrade to the latest version?

Hi Linafrick,
To install Acrobat 11 on to 6 computers you can purchase Volume License.
But since you want it for only a month you need to purchase Acrobat subscription.
A single subscription is good for 2 computers and the same Adobe ID cannot be used to buy multiple subscription copies of Acrobat.
You can however opt for Creative Cloud for Team license such that you can become the Admin and grant access to the 6 users who wish to install Acrobat on their machines.
Feel free to reach our customer service via chat to know more information: Creative Cloud membership support
Regards,
Rave

I would like to buy Adobe Acrobat pro 9 from ebay. The product was not deactivated, since the pc and the company no longer exists. Can I buy and activate the product ?

I would like to buy Adobe Acrobat pro 9 from ebay. The product was not deactivated, since the pc and the company no longer exists. Can I buy and activate the product ?
(There is no possibility to ask Adobe. The chats are not working. No other contact is available.)
http://www.ebay.de/itm/Adobe-Acrobat-9-PRO-Win-Vollversion-/141450672967?pt=Software&hash= item20ef1dfb47

http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html describes what must be done by the buyer AND the vendor. If you both cannot comply, the license cannot be transferred.

I would like to chat to a adobe agent/member of staff

Similar Messages

Maybe you are looking for