I would like to know how to terminate service
I have had the HTC Thunderbolt and i got the phone when it fist come out and they sent me a replacement phone cause the phone kept turning off and on and could not hear anyone. SO now you guys are trying to tell me that i can't shut off the phone without paying a fee when i was told that i did not have to pay one as long i shut off the phone in June and you guys are trying to tell me it was October. I would like to file a complaint cause i will not pay the penalty fee for turning it off when i was told June.
When you purchased the phone, you signed a 2 year contract and received a $400 discount in return. You agreed to remain a customer and make monthly payments for 24 months. If you cancel before that, you have to pay an ETF of $350 minus $10 per month completed on your contract. After 24 months, you can cancel with no ETF because you have fulfilled your obligation.
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Oh sorry I didn't get it was just a title ...
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Thank you very much
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http://www.igeneration.fr/itunes/astuce-votre-historique-d-achats-itunes-12056
it's in french, but the images and google translate will be enough
hope that helps for the others having the same kinda problem -
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See "Repair Pricing."
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