I would like to purchase the "creative cloud" but I'm from peru How could I do?
I wonder how it could do to the monthly "creative cloud" in the country of Peru?
Hi Thegeekofgod,
I don't think it is available in Peru currently unfortunately, looking at the list of countries in the Creative Cloud FAQ
http://www.adobe.com/products/creativecloud/faq.html#availability
We are making it available to more countries over time.
-Dave
Similar Messages
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I purchased the creative cloud, but needed it sooner than available...
i purchased the creative cloud, but needed it sooner than available, so I downloaded the free trial version so I could get some homework assignments done for my college courses. The reason I couldn't use the creative cloud right away was to verify that I was going to an actual college this semester. I then received an email stating that my creative cloud membership was approved. I already installed like three programs to my computer. Do I need to uninstall or delete those programs because they are under the trial version?
It is not require to reinstall the products, launch any products and click on help > sign out. Then sign in back.
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I would like to change my creative cloud student into a photographer package, how?
How can I change my creative cloud student membership into a photographer package membership?
There is no option in my product page or account page, only to end my membership of creative cloud.Cancel what you have and buy new
You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Cloud Plans https://creative.adobe.com/plans
First contact Adobe (this is an open forum, not Adobe support) to find out if you will be charged a cancel fee
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
please help me figure out how to get this mac updated so I can purchase OS X LION
If your processor is PowerPC instead of Intel, you cannot upgrade beyond Leopard (10.5).
If it is Intel, you cannot download SL, but must buy a DVD from 1-800-MY-APPLE for $19. Same number can be used after SL is installed to buy a download code to be used in App Store to download Lion.
SL requires 1 GB RAM, though more is better.
Lion Requires Core2Duo processor and 2 GB RAM, though more RAM is much better. -
I currently use Adobe Standard CS 5. It was bought with the Education discount. I would like to upgrade to Creative Cloud and see that they have special pricing for existing customers that use past versions of Creative Suite. I am no longer in Education, so I will have to buy a full version. This is fine, but it won't accept my serial number for the discounted pricing. Is there something else I should be doing?
Hi there
Please contact our Sales team who will assist with your order - 800-585-0774
Thanks
Bev -
hello I'm a student at sjsu and I have free membership and would like to down load creative cloud. I'm not able to because it says my trial period is over, however sjsu students get access for three years. Please fix the bug and help me download creative cloud. Please email me at
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
[If you are posting using email, please turn your 'sig file' function OFF for posting]Log out of your Cloud account... Restart your computer... Log in to your Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
Your Adobe ID is still going to have to "somehow" reflect your status as having an Education account
Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html -
I use a PC and I would like to cancel my creative cloud anual plan. Can you help me?
I use a PC and I would like to cancel my creative cloud anual plan. Can you help me?
Hi,
Please contact the support through call/chat for the cancellation requests.
Contact Customer Care
You may also refer to the help document:
Cancel your membership or subscription | Creative Cloud
Regards,
Sheena -
If i purchase the creative cloud for photographers can i install it on laptop and desktop?
If I purchase the creative cloud for photographers can I install it on laptop and desktop?
How would I setup the catalogues so I can edit the same picture(s) from the two machines? For example, I have a PC in my office upstairs, but sometimes I want to work on my Mac in basement? would I store the photos and catalogues on an external drive and point to that from both machines? Neither machine is portable.
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When should I purchase the Creative Cloud?
My Mac crashed not too long ago and I am currently borrowing a PC to get me through until I can purchase a new Mac. I have all of my .exe files to transfer from my old Mac to my new one, just in case, however, if I purchased the Creative Cloud now, and downloaded a couple of applications for use now, would I be able to transfer those applications to the Mac when I get it?
if I purchased the Creative Cloud now, and downloaded a couple of applications for use now, would I be able to transfer those applications to the Mac when I get it?
Yes, of course.
Cloud software can be used on Mac and/or PC. You just need to sign in with your Adobe ID then download and install the software on each computer individually.
You can install, activate/deactivate the software on any computer at any time. The only condition is that you cannot activate the software for use on more than two computers simultaneously. -
I have purchased the creative cloud software, but when I try to download it,it says trial expired and redirects me to purchase it.
Are you getting Trial Expired error message while launching CC apps like Photoshop , Illustrator.,...etc?
Or you are getting Trial Expired message under Apps menu in Creative Cloud ?
Are you using Windows computer or Mac ? -
I purchased the Creative Cloud over a month ago and cannot get the apps to install. What do I have to do?
Nobody can tell you anything without proper system info or other technical details like what errors/ warnings you actually get.
Mylenium -
Can individuals (students) purchase Adobe CC (one application or all) for just a portion of the year (i.e. a semester - 1 to 4 month span)? My students would like to purchase the program for a month at a time without making a yearly commitment.
Sure they can, just not for a student discount.
Mylenium -
After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?
What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers) -
i have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I purchased the Creative Cloud Photography Individual for $9.99 a month. The photoshop tools do not compare to CS4, I can't click on the arrow to get to the other tools withing the set and I get this error code: I get this error code: One or more files in the adobe application support folder, necessary for running photoshop are missing. Please run the Photoshop installer and reinstall photoshop. and can't figure out how to get to the installer again!
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