I would like to reset firefox however your article appears to be out of date

I would like to reset firefox however your article appears to be out of date, how do i reset firefox
=====Question duplicated: [/questions/1027024]=====

Locked please continue in https://support.mozilla.org/en-US/questions/1027024

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  • "Another program on your computer would like to modify Firefox with the following add-on" - how do I allow extensions?

    I cannot get extensions to run or enable, nor does the browser remember my preference.
    For example, after I install or Enable an extension, when I restart Firefox I get a tab for every extension that forces me to check "Allow this installation" after the prompt "Another program on your computer would like to modify Firefox with the following add-on".
    Moreover, when I click 'Options' on an installed extension, Firefox freezes permanently.
    Note that I DO NOT have any extensions.* files in my Profile folder, nor do they appear.
    I am trying to get MozRepl running. I am able to install it, but the menu option does not get added in the 'Tools' menu. Moreover none of the installed extensions are able to add to the menu.
    I've tried every solution in the following links
    https://support.mozilla.org/en-US/questions/929335
    http://kb.mozillazine.org/Preferences_not_saved
    https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save
    I have made the Profiles\ folder and all subfolders Read-only, including the files.
    I have tried the "Reset Firefox to its default state".
    I have tried uninstalling (including removing all profiles/data) and re-installing Firefox, and I get the same issues.
    My operating system is Windows 7 and I have McAfee SiteAdvisor Enterprise Plus and McAfee VirusScan Enterprise + AntiSpyware Enterprise.

    Check that Firefox isn't set to run as Administrator.
    Right-click the Firefox desktop shortcut and choose "Properties".
    Make sure that all items are deselected in the "Compatibility" tab of the Properties window.
    * Privilege Level: "Run this program as Administrator" should not be selected
    * "Run this program in compatibility mode for:" should not be selected
    Also check the Properties of the firefox.exe program in the Firefox program folder (C:\Program Files\Mozilla Firefox\).

  • After upgrading to Firefox 9.0.1, on first run after every reboot, the following warning apears for every installed Add-on. "Another program on your computer would like to modify Firefox with the following add-on"

    After upgrading to Firefox 9.0.1, on first run after every reboot, the following warning appears for every installed Add-on.
    "Another program on your computer would like to modify Firefox with the following add-on"
    So, i have to "Enable" my installed Add-ons on each reboot.
    Would you please help me !
    P.S.: I found that these files (and some others) will be deleted on each reboot, and it happens on computer start up (not at shut down)!
    extensions.ini
    extensions.sqlite
    extensions.sqlite-journal
    And as i mentioned, i have the same anti virus on my laptop and desktop, but i have not any problem on laptop.

    Do you have security software that acts like a sandbox or uses virtualization to restore files on a next boot?
    See also:
    *http://kb.mozillazine.org/Preferences_not_saved
    *https://support.mozilla.org/kb/Preferences+are+not+saved
    It is possible that there is a problem with the file(s) that store the extensions registry.
    Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
    *https://support.mozilla.org/kb/Profiles
    New files will be created when required.
    See "Corrupt extension files":
    *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
    *https://support.mozilla.org/kb/Unable+to+install+add-ons
    If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

  • "Another program on your computer would like to modify Firefox with the following add-on" - how to disable?

    I am using the latest Firefox (28.0) on Windows XP in a shared computer environment. Although I do not have Administrator access, I installed Firefox myself and can change whatever Firefox config settings I want (including about:config and mucking with the files in the installation directory).
    I want to disable the tab that appears on Firefox startup, "Another program on your computer would like to modify Firefox with the following add-on". This tab usually appears once per day (the first time I startup Firefox each day). I want the tab not to appear at all, from now on.
    The "another program" in question is some program that is used in the facility where I'm using the computer, so I can't just uninstall that program. Although this is a shared computer environment, they don't "wipe" the machine every day, just reboot. So the Firefox I installed is still there with all my config settings intact. As far as I know, I'm the only person who uses Firefox on this computer.
    Solutions that don't work:
    "Just click Continue" -- but then I still see the "Another program" tab every day, and don't want to see it.
    "Click Remove in the Add-ons list" -- I removed the Add-on in question but the tab still appears every day.
    I would like a solution that either eliminates the Add-on request for that particular application, or eliminates all such requests ("Another program...") regardless of what application requested it. The ideal solution would be if the request itself had a checkbox for "never ask this again" but, alas, no such luck.

    Gosh... I spent about an hour preparing a response, then accidentally did control-something or alt-something which took me back a page and I lost everything I typed (even after I clicked Forward to try to get back to where I was). If anyone knows of a config setting like "don't ever trash an entire page of user input unless the user explicitly confirms it", or, "keep form input data even if the user goes Back or Forward", I think that would be a great feature.
    OK, back to the original question...
    I appreciate the responses thus far, but I think there have been some misunderstandings. Maybe a multiple-choice version would help:
    Question: Is there a way to suppress the appearance of the notification tab that says, "Another program on your computer would like to modify Firefox with the following add-on" (meaning, any request from another program to install an add-on is to be silently ignored and discarded)?
    Answer:
    (A) Yes, you can suppress that notification (please state how).
    (B) No, but you can request that feature (please state where).
    (C) No, you can't do that or request that feature.
    That's basically my question in a nutshell. If the answer is (B), I might envision a boolean about:config setting like "extensions.allowProgrammaticAddonRequests" that defaults to "true" and can be set to "false" manually. I think that would be the most direct solution (if it were possible).
    I will respond to some comments from above:
    "I don't understand why you are using a mozilla.cfg file to lock those preferences when you can modify the preferences for your current Firefox profile via about:config" -- This is because the "other program" in question (iCafe Manager) was setting certain config options (browser.startup.homepage, and browser.newtab.url) on every reboot (which happens every morning at that facility). I got tired of manually changing the settings back every day. Using the above-mentioned files, I successfully defeated iCafe Manager's daily interference with those config settings. The other things (like stuff related to Socks tunnelling) I probably could have just set once in about:config but doing a lockPref seemed to do no harm. The settings for "enabledScopes" and "xpinstall" were to see if they'd help with the problem I originally asked about, but they did not.
    "I would look in about:config to make sure those preference modifications are in effect" -- yes, I confirmed that the settings are in effect and locked. That much works as expected.
    "A) removing the iCafe Toolbar extension from the Firefox Addons -> Extensions panel results in the "Another program" tab at startup" -- true, but I think it would be more accurate to say: while the toolbar extension is not installed (due to either having been removed, or, never having been installed at all), the "Another program" tab appears on at least the first startup of Firefox after every reboot.
    "B) when you allow the installation it shows up as "(disabled)" in the Extensions list but the unwanted toolbar still shows up (correct?)" -- yes, correct.
    "You could explain the problem to the system administrator of your facility" -- unfortunately, there's no administrator on site, only a person who makes sure the lights are on. They'll call a tech if there's a catastrophic problem (like the net connection goes dead). Since I installed Firefox myself, and since iCafe Manager is a program they installed, I don't think they'll go out of their way to help me with Firefox (especially if I'm trying to defeat iCafe Manager's attempts to interfere with Firefox). From their point of view, their systems are working just fine.
    "allow the installation and then see if you can go to the Firefox Customize menu and HIDE the toolbar as a workaround" -- since I'm not in that facility now (and probably won't be again until this summer or so), I can't experiment with those systems now. But I do recall clicking just about everything I could, including "View - Toolbars" (which seems to be the same menu as when I right-click on a toolbar line). That menu allows hiding toolbars, but from my recollection, the offending toolbar was not displayed in the list, so I could not hide it that way. Also, the Customize menu ("View - Toolbars - Customize") seems to allow only modifications to a toolbar, and not a way to hide an entire toolbar.
    "it might help if you could post a new troubleshooting information list after you allow the iCafe Toolbar installation" -- ok, that troubleshooting report is included below.
    Thanks again for your help.
    Application Basics
    Name: Firefox
    Version: 28.0
    User Agent: Mozilla/5.0 (Windows NT 5.1; rv:28.0) Gecko/20100101 Firefox/28.0
    Crash Reports for the Last 3 Days
    All Crash Reports
    Extensions
    Name: iCafe Manager Toolbar
    Version: 5.2.0.6
    Enabled: false
    ID: {C058FE28-1E07-4FD1-8092-046F8A964D12}
    Important Modified Preferences
    accessibility.typeaheadfind.flashBar: 0
    browser.cache.disk.capacity: 358400
    browser.cache.disk.smart_size.first_run: false
    browser.cache.disk.smart_size.use_old_max: false
    browser.cache.disk.smart_size_cached_value: 358400
    browser.newtab.url: about:blank
    browser.places.smartBookmarksVersion: 6
    browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
    browser.startup.homepage: http://www.google.com/ncr
    browser.startup.homepage_override.buildID: 20140314220517
    browser.startup.homepage_override.mstone: 28.0
    dom.mozApps.used: true
    extensions.lastAppVersion: 28.0
    gfx.blacklist.direct2d: 3
    gfx.blacklist.layers.direct3d10: 3
    gfx.blacklist.layers.direct3d10-1: 3
    gfx.blacklist.layers.direct3d9: 3
    gfx.blacklist.layers.opengl: 3
    gfx.blacklist.stagefright: 3
    gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
    gfx.blacklist.webgl.angle: 3
    gfx.blacklist.webgl.msaa: 3
    gfx.blacklist.webgl.opengl: 3
    network.cookie.prefsMigrated: true
    network.websocket.enabled: false
    places.database.lastMaintenance: 1398414928
    places.history.enabled: false
    places.history.expiration.transient_current_max_pages: 53428
    plugin.disable_full_page_plugin_for_types: application/pdf
    plugin.importedState: true
    plugin.state.npgoogleupdate: 1
    privacy.sanitize.migrateFx3Prefs: true
    privacy.sanitize.sanitizeOnShutdown: true
    storage.vacuum.last.index: 1
    storage.vacuum.last.places.sqlite: 1396778909
    Graphics
    Adapter Description: Intel(R) G33/G31 Express Chipset Family
    Adapter Drivers: igxprd32
    Adapter RAM: Unknown
    Device ID: 0x29c2
    Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
    DirectWrite Enabled: false (0.0.0.0)
    Driver Date: 11-3-2008
    Driver Version: 6.14.10.5009
    GPU #2 Active: false
    GPU Accelerated Windows: 0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
    WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
    Vendor ID: 0x8086
    windowLayerManagerRemote: false
    AzureCanvasBackend: skia
    AzureContentBackend: cairo
    AzureFallbackCanvasBackend: cairo
    AzureSkiaAccelerated: 0
    JavaScript
    Incremental GC: true
    Accessibility
    Activated: false
    Prevent Accessibility: 0
    Library Versions
    NSPR
    Expected minimum version: 4.10.3
    Version in use: 4.10.3
    NSS
    Expected minimum version: 3.15.5 Basic ECC
    Version in use: 3.15.5 Basic ECC
    NSSSMIME
    Expected minimum version: 3.15.5 Basic ECC
    Version in use: 3.15.5 Basic ECC
    NSSSSL
    Expected minimum version: 3.15.5 Basic ECC
    Version in use: 3.15.5 Basic ECC
    NSSUTIL
    Expected minimum version: 3.15.5
    Version in use: 3.15.5

  • Message "another program on your computer would like to modify Firefox with the following add-on" appears every time a new user logs in... Bad problem

    I have just deployed an image to over 500 workstations, and they are all deep frozen using deepfreeze.
    When users are logging in, and open Firefox they are getting the message "another program on your computer would like to modify firefox with the following add-on:" Adobe Acrobat - Create PDF 1.2
    Yes I know u can do a one-time click and allow, but we have potentially 50,000+ students logging into these PCs and it is unacceptable that they are greeted with this message rather than the Homepage.
    This is very dissapointing, as we upgraded to the latest version of firefox in preperation for rollout, and then added some software like adobe.
    The profile is kept in the default user, so everytime a user logs in, they will get prompted with the message, and this will always happen because we use deepfreeze.
    I need a FIX ASAP from mozilla on how to disable this pop-up via Group Policy...
    Not at all happy,
    Sharpy

    Hi,
    One way you could try is to install Firefox on a fresh PC/image which has the same Adobe software versions installed as the clients. You may also have to install the same extensions as well as software for any additional plugins as on the clients. Start Firefox and make sure everything is okay. After that you can copy and overwrite the '''extensions.ini''', '''extensions.sqlite''' and '''pluginreg.dat''' files and probably the '''extensions''' folder and any supporting files of the extensions from this fresh profile, onto a client profile after temporarily disabling/unfreezing Deep Freeze. If everything is okay you can then push the changes onto the other clients via a logon/startup script after temporarily disabling Deep Freeze and then re-enable Deep Freeze.
    [http://kb.mozillazine.org/Profile_folder Firefox Profile Folder]
    [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]

  • I have firefox 5, but now I can not enter a certain website. I would like to reset to firefox 4. Where can I find firefox 4?

    I have firefox 5, but now I can not enter a certain website. I would like to reset to firefox 4. Where can I find firefox 4?

    @[email protected], I'm surprised that page worked in earlier versions of Firefox. It uses a script to click on links, which has not worked for a long time as far as I know.
    There are at least two add-ons that can take actions on multiple links. I haven't tested either of them, but you could check them out:
    [https://addons.mozilla.org/en-US/firefox/addon/multi-links/ Multi Links :: Add-ons for Firefox]
    [https://addons.mozilla.org/en-US/firefox/addon/selection-links/ Selection Links :: Add-ons for Firefox]

  • Hey, I would like to fix firefox on my computer. I can't type on it on any website or the search bar/web bar above! Any and all help would be appreciated. I

    Hey,
    I would like to fix firefox on my computer. I can't type on it on any website or the search bar/web bar above! Any and all help would be appreciated. I had to copy and past this message from explorer.
    Thank you!

    Hello,
    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
    '''Note''': ''This will cause you to lose any Extensions and some Preferences.''
    *Open websites will not be saved in Firefox versions lower than 25.
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!
    Thank you.

  • I would like to uninstall firefox 4 and then reinstall it, but how do I save my book marks?

    I would like to uninstall firefox 4 and then reinstall it, but I don't want to lose all of my bookmarks. The actual problem is a persona that won't stay changed. We change it, but every time we close Firefox it goes back to the Persona we changed it from when we start up Firefox again. I was just planning on uninstalling and reinstalling Firefox, but, like I said, I don't want to lose my bookmarks. How do I save my bookmarks in Firefox 4?

    You could always remove/disable the Persona that you don't want. Go to Add-ons > Appearance, and then just disable/remove the offending Persona.
    Though, if you really want to save your bookmarks:
    Bookmarks > Show All Bookmarks > Which will open the Library > Look for Import and Backup > Backup...> and it will prompt to you save the file somewhere. To add them back into Firefox, go back to the library > Import and Backup again > Restore > Choose File... > and then open the file you saved earlier.

  • I have forgotten my security questions and would like to reset them... My reset email is an old email and I no longer have it. How do I change this reset email? Someone plz help! 

    I have forgotten my security question answers and would like to reset them. My reset email I no longer have because I have gotten a new email. How do I change my reset email to my new email? Some one plz help! 

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105770)

  • HT1339 I took my daughters ipod away for 2 months when I gave it back she forgot her password now it is locked. I would like to reset it with my information so I will have her password. Also is there parent controls?.

    I took my daughters ipod away for 2 months when I gave it back she forgot her password now it is locked. I would like to reset it with my information so I will have her password. Also is there parent controls?

    Did you check out the link I posted? Did you expand the applicable section:
    If you have previously synced your device with iTunes
    If you have never synced your device with iTunes
    If you don't have access to a computer

  • HT1212 I forgot my passcode and I would like to reset everything

    I would like to reset the ipod which means everything deleted.

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    

  • I would like to reset my balance on the account. Help please.

    I would like to reset my balance on the account. Help please.

    Contact iTune Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I would like to restore Firefox to ver. 4. How can I do that?

    I would like to restore Firefox to ver. 4. How can I do that?

    Almost all extensions for Firefox are third-party has Mozilla has only been involved with a small number themselves.
    Have you looked for updates to this extension at addons.mozilla.org or homepage yet as it appears to have had a 1.4 version update on June 28 by the extension author at https://addons.mozilla.org/en-US/firefox/addon/similarweb-sites-recommendatio/
    You really should look at addons.mozilla.org or homepage or check for extension updates in Tools->Addons manager before concluding the best option is to downgrade Firefox as the version of extension you have may be old.

  • HT5312 I have a used iMac 21.5 in that i would like to reset the apple id so when I get updates in goes to my id instead of the previous owners id. Which in the case is a relative

    I have a used iMac 21.5 in that i would like to reset the apple id so when I get updates in goes to my id instead of the previous owners id. Which in the case is a relative. How can I do this ?

    The Mac, it's OS and the iLife apps are still associated with the original owners Apple ID.Normally the original owner needs to follow the process to prepare a Mac for selling or giving it to someone else. They need to call Apple Care and request that their Apple ID be disassociated from the Mac, erase the Mac and install the most recent version of OS X that shipped on the Mac, reinstall the iLife apps and deauthorize the Mac from their iTunes account.
    If you have a bill of sale of some sort and can prove the Mac beongs to you, Apple may be able to assist you. Call Apple Care and explain the issue.

  • Hello, I from Russia, would like to ask, why on your site iphone 4 there are $0? Thanks in advance!

    Hello, I from Russia, would like to ask, why on your site iphone 4 there are $0? Thanks in advance!

    Which Apple site? US? If so, it is because the iPhone will be subsidized by the cellular provider. It will involve a 2 year contract.

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