I would like to update Pages from 4.1 to 4.2. I did not purchase it from the App Store but installed it with iWorks. How do I complete the upgrade?

The iWork 9.2 updater is for those using Mountain Lion. Why do you want to update to Pages 4.2 if you're still running Lion? There is no benefit & many users have had problems.
That being said, you must make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. All three applications must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.
Now, choose Software Update from the Apple menu, from System Preferences or launch the Mac App Store & click Updates. You should get a window similar to this screenshot. Now click the Update button next to iWork 9.2.
Alternatively, you can download the standalone update here.

Similar Messages

I'm trying to download an app on the "new i pad" from the app store, but I get a message saying "cannot connect to the i tunes store. My wireless network is up and running. What gives?

I'm trying to download an app from app store but get a message saying cannot connect to i tunes store--my wireless network is working. What gives?

This issue is cropping up everywhere on the iPad site, leading me to believe that it is an iTunes server glitch. I am able to connect without issue in the northeast U.S.
You can try this ....
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in and try again.

TS1702 I bought a pre-owned MacBook Air, I'm trying to update my apps on the app store but they keep giving me a error sign. The old owners account is still activated how can i de activate her account and activate mine?

help

Try updating the App (and your account details if necessary) on your computer and then sync the updated App to your phone. Then maybe it will be resolved.

I have tried to download an ap from the app store but can't as phone thinks I am in the US

I have downloaded the latest OS and want to download an ap. I found that I was unable to download the ap as my phone thinks I am in the US and won't let me access the UK ap store. How can I get my phone to reconise that I am in the UK so I can download app from the UK app store?

Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region...change here.

TS1702 I just downloaded PDF Expert from the app store but its prompted me for an email address and the requirement to input the password provided from my IT administrator, but there are no instructions on how to solicit provision of that password. Any su

Having difficulty initiating the PDF Expert app after download

That app is designed to be used with a network. If your employer is using such a network you will need to contact the computer administrator and be issued such a password.

I would like to get iMovie for my mac book pro I got it from the apps store but when i download it right at the end it says It will not download

I would like to get iMovie for my mac book pro I got it from the apps store but when i download it right at the end it says It will not download i need help i bought my mac used if that makes a difference

Hey hvs2340,
Thanks for the question. I understand that you are experiencing an issue downloading iMovie from the Mac App Store. The following resource may provide a solution:
Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
Thanks,
Matt M.

TS1702 I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just give me a blank page.!!!! what is the solution for this.!!!!

I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just gives me a blank page.!!!! I wouldn't able to know what app has to be updated, untill and unless i get check for each every app on the app store installed on my iphone... what is the solution for this.!!!! can any1 one help me out.!!!!

Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh.

I bought an iPad and an iTunes card, I want to buy an application from the Apps store but it only gives me the option of credit card. How can I buy Pages with my iTunes card to my iPad? thank you

I bought an iPad and an iTunes card, I want to buy an application from the Apps store but it only gives me the option of credit card. How can I buy Pages with my iTunes card to my iPad? thank you

Have you redeemed your iTunes card to an account associated with an Apple ID?
Once you have your iPad associated with an Apple ID AND you have an account with a credit card associated with the same Apple ID AND you have some 'store credit' (from redeeming your iTunes card) then purchases use the store credit before they charge the credit card, so you should be ok!
Personally, I use 'store credit' as a way to monitor whether or not there have been any 'unauthorised' purchases because as soon as the store credit is zero, the security code from the credit card is needed for further purchases! It does mean that I have sometimes to top up store credit before making a purchase, but 'better safe than sorry'!

I bought this MAC from a family member. Did everything need to change items to my apple id. Today I did the update for IOS Yosemite now the app store is auto filling with someone else id?? But they seem to be my apps??

I bought this MAC from a family member. Did everything need to change items to my apple id. Today I did the update for IOS Yosemite now the app store is auto filling with someone else id?? But they seem to be my apps??

If you didn’t erase the drive and install using you AppleID, then the OS and the purchased apps are still registered to the other AppleID. You cannot change that by logging into iCloud. Apps are forever tied to the AppleID used to purchase/download them.
You have to erase the drive and download/install the Apps using your AppleID.

Hola , install products from the page of the app store but want to know the activation key

Hola , install products from the page of the app store but want to know the activation key

Find your serial number quickly

HT201269 I thought I had a problem after my iPhone suddenly lost an app, I restored from a back up and am now missing some apps. They appear on my I tunes page and say 'open' in the app store, but aren't on the phone. Help,

I was using my iPhone and 'lost' an app. I restored my phone from an earlier backup, but now can't see some of my apps. They are shown as being on the phone in both iTunes and the app store, but clearly aren't on the phone.
Where have I gone wrong.

TheArtificialNerd wrote:
I can say 100% that the AppleCare phone number only redirects to other AppleCare groups.
ALL of them Apple corporate or Apple Authorized partners.

After upgrading to Yosemite I have lost iPhoto. It has a cross through it in Finder, but I clicked on it and I was directed to download the latest version from the App store, but it is not available in the Australian store. Can anyone help?

After upgrading to Yosemite I have lost iPhoto. It has a cross through it in Finder, but I clicked on it and I was directed to download the latest version from the App store, but it is not available in the Australian store. Can anyone please help? I am not an advanced user and I would like my photos back, having had no idea I would lose iPhoto in the upgrade!

Thanks petermac87...but for some reason, the only purchases showing are OS. So assuming iPhoto is in Mountain Lion, I was hoping to look under Hidden Items there as you suggested, but there is no option for that. Only option is to download Mountain Lion again, not iPhoto specifically. Any ideas welcome!

Hello my name is Omar Andres Santacruz, finished iMedicalOffice buy a program you have in the app store but what he said on the page is not what I expected, I was very disappointed that, frustrated and reweighed when I check my account had gained 139.99 f

Hello my name is Omar Andres Santacruz, finished iMedicalOffice buy a program you have in the app store but what he said on the page is not what I expected, I was verydisappointed that, frustrated and reweighed when I check my account had gained139.99 for 7 times, I do not understand what has happened that is not the first time I buy something ustedeses thank you very much for your help

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

I have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it

i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

I have been working on a document in Pages 4.3 and now it tells me I can not open the document unless I upgrade to Pages 5.2. When I look up Pages 5.2 the App store says "installed" nor can I find a "purchase" or "install" button.

My OS is 10.9.3.I've been working on a document in Pages 4.3. Now is says I can not open the document unless I upgrade to Pages 5.2. The Pages 5.2 page in the App store says "installed" nor can I find a "purchase" or "install" button. How do I get Pages 5.2?

If you have already updated to Pages 5.2 on your Mac, you may be trying to open the file with a previous version of Pages. If this is the case, you have two versions of Pages on your Mac & are trying to open Pages 5 documents with Pages 4. Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there then right-click on the Dock icon & select Options > Keep in Dock.
Installing new versions of iWork has never replaced existing versions. This is nothing new. The only thing new is that the '09 apps are moved to an iWork '09 folder if they were purchased from the Mac App Store. If they were installed from disk they should already be in a separate folder in Applications.

I would like to update Pages from 4.1 to 4.2. I did not purchase it from the App Store but installed it with iWorks. How do I complete the upgrade?

Similar Messages

Maybe you are looking for