I0S7 not performing the iCloud backup. It states I need more storage or manage settings.
What items should I delete (photos, videos, email) in order for my iPhone 5 to perform the iCloud backup? I deleted all the Messages, but it still is not performing the backup. It tells me to manage storage or buy more. Is there somewhere I can see a breakdown of what I have and what the maximum is before a backup cannot be performed?
If the reset does not work try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
The message is saying that you do not have enough storage on the iPod. Purchasing more iCloud storage will not resolve the problem. You have to delete some media/items like music, apps, videos from the iPod.
Similar Messages
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My ipad will not repond - the icloud backup notification is on the screen. I can not remove it by clicking on OK I can not get the slide to unlock or slide to lock to work either.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up
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The error that my icloud account is full and need more storage stays on the screen of my Ipad2. It won't allow me to get more, turn it off or do anything on it. Help!!
Reset: Hold the Sleep/Wake and Home buttons until the screen goes dark and the Apple logo appears
Then do some house cleaning in iCloud (or purchase more storage)
Settings > iCloud > Storage & Backup > Manage Storage > Select a device if more that one > Show All Apps and turn off some apps that you don't need or care to be backed up.
Also, connect to iTunes and empty your Camera Roll onto your computer. Photos & videos tend to eat up a lot of space. -
I Deleted a movie. It shows that it is not on my ipad, but in the iCloud. Why is that movie title still listed as,taking up memory in the storage under my settings?
If the film shows in Settings > General > Usage > Videos then try deleting it from there, either via the Edit button at the top right of that screen, or by swiping/dragging across the film from right-to-left (that should reveal a Delete button to its right). If it doesn't show there then try a soft-reset and see if that frees the space : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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Can I download the icloud information off my iphone 4s to my computer and delete what is in the icloud right now?
Welcome to the Apple Support Communities
Sarahwalker310 wrote:
Help! My photographer sent me a CD full of pictures that I can't access without having an icloud account.
Can you explain that?
You have to log in an iPod touch, iPhone, iPad or Mac before > http://www.apple.com/icloud/setup/ -
Hi. I brought a new iphone 5 and I wanted to restore it to one of my previous iclouds but it's not letting me - the icloud backup is a iphone 5 6.1 ios and my current is iphone 6.0.1 ios - please advise what i should do...
Hi ldyazch,
You will need to set it up as a new phone, not from a backup, first. Then, after setup is complete, go to Settings > General > Software Update. Make sure you are connected to Wi-Fi and have at least 50% battery power. After then update downloads and installs, you can go to Settings > General > Reset > Erase All Content and Settings.
This will let you go through the setup again, and this time you can choose your backup. -
TS4036 the icloud backup "ok" message does not go away when I pouch it
the icloud backup message does not go away when I touch the "ok". acting like it is freezed! please help
Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
my iPhon 5 s iOS 8.1.2 since 2days when i am receiving videos through watsapp it did not play and a letter appear said videos are not included in the iCloud backup how to make it included ?
You can recover Your music but not with original names.
1. Go to Your iPod hard disk
2. You must to see hidden files (if you don't see them go to in system explorer to Tools > Folder Options > View > and mark Show Hidden Files)
3. Go to folder named iPod_Control
4. Copy folder Music - this is Your music but not with originally names
I'm must to say sorry - my English is not very good - I'm still learning
I hope it helps -
I just get a new iPhone 4s I will like to backup from iCloud but I can not cuz the lattes backup is wiv version 7.1.1
Huevomix wrote:
I just get a new iPhone 4s I will like to backup from iCloud but I can not cuz the lattes backup is wiv version 7.1.1
Update the iPhone 4s to iOS 7.1.1 and then Restore from your iCloud Backup. -
My ipad is not moving from the icloud backup
My ipad is stuck with the icloud backup on the screen and pressing the ignore or the setting key it is still not moving. Any help
Hi..
After inserting my credentials, the new icon of my new app appears on the screen. On this moment an error appears, in dutch "Verbinding met iTunes store mislukt" meaning, "Connection with iTunes store failed"
Be aware, your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
edited by: cs -
I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?
Hello, Anita.
Thank you for visiting Apple Support Communities.
I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup. This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6. Try going through the steps in the article below.
iOS: Unable to restore from backup of a newer device
I would also check to see the backup dates in iTunes and if the backup is located on iCloud instead of iTunes.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
Cheers,
Jason H. -
How can I restore the photos which I restored in my iCloud Backup ?
Does not restore ! Just remaims idle !
Pls help !I fixed this issue after a lot of time and pain (see below)
Seems to have come up on various threads so it seems to be an issue and should be escalated by Apple. They were none the wiser at the genius bar apart from telling me the iCloud backup is probably corrupted and I should call Apple care (as if that is going to do anything)
https://discussions.apple.com/message/18829957#18829957
https://discussions.apple.com/message/17988389#17988389
https://discussions.apple.com/message/17887940#17887940
https://discussions.apple.com/message/18811914#18811914
https://discussions.apple.com/message/18688593#18688593
https://discussions.apple.com/message/19426061#19426061
https://discussions.apple.com/message/19203831#19203831
https://discussions.apple.com/message/18390030#18390030
I experienced the same problem with the iCloud restore not working properly. I had my iPhone 4 replaced as the home button was defective. When attempting to restore an 9.5GB iCloud backup from the day before it just would not work properly. Firstly, half my apps did not restore, they would begin to download showing the progress indicator then just disappear, leaving my home screen naked. No big deal as apps can be downloaded again.
However, what was a big deal for me was the 1,625 photos on my camera roll, including many of the first year of my kid's life. The camera roll would say downloading x of 1,625 photos, download a few of them, then simply stop downloading any new shots. When I would restart the phone it did not show any downloading message, it believed the restore was complete. I tried about ten different restore scenarios, listed below, all of which gave me varying results (some resulting in all my apps restoring) but all of which would only give me some of my photos back.
What was a comfort was that I once got about 700 of the shots back. So the photos were still in the cloud rather than gone and this indicated that it was the restore process or the iCloud backup on my phone that was the problem. These are the things I tried in sequence as I despairingly tried to get my photos back...
Things I tried that DID NOT work
1) Erase all settings and attempt to restore again from scratch (four times)
2) Tried the restore from a different WiFi network (once)
3) Tried the restore from one WiFi network then switched to another once the restore 'hung' (once)
4) Tried the restore from an Apple store WiFi network (once)
5) Tried the restore from a previous iCloud backup (twice)
6) Had Apple replace the iPhone 4 (once)
With all of these I got a varying amount of my photos and apps back before it stopped restoring. I was also making the mistake (I learnt afterwards) of opening and moving between apps during the download to check progress.
Thing I tried that DID work
1) Did not plug the phone into my MacBook, I used the wall charger only to prevent any iTunes sync activity
2) Erase all settings and data, restore from the iCloud backup and input passwords in all the pop up windows once it reboots.
2) Open photos app gallery to see photos downloading and show the progress message "downloading xx of x,xxx"
3) Left it on this photo screen and did not touch the phone at all for the entire restore. I did not close the photo galley/camera roll app once, open any other apps.
Finally this time round it work and all my photos and apps restored in full. I am going to go back to syncing with iTunes as I don't trust iCloud for restores. It seems that iCloud does not handle photo restores that well, especially if the gallery is large. In short: Wall charger only, restore from iCloud, open Photos app, don't touch. Really hope this works for you too if you've had the same issue. -
My ipad mini will not power off, nor will it respond to any commands. The ICloud Backup reminder (which I do not use and have not activated)is stuck on the screen and will not clear.
Hold down the sleep and home keys for about 20 seconds and see if you can get it to reboot.
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I have an iPad Mini which after charging has now frozen with the iCloud Backup text box in the middle of the screen and OK 'button' registers when tapped but remain locked with nothing operating. It is fully charged.
Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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My ipad is stuck on the icloud backup statement and when I tap OK nothing happens.
How do I reactivate my ipad when it is stuck on the iCloud backup pop up? Tapping the OK, nothing happens.
press and hold top power button an home button at the same time for 6-8 seconds until you see anapple appear. this will restart your ipad.
if it asking you to backup or saying it hasnt backed up in awhile?
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