I5 15" having sleep issues

My new macbook display will not go to sleep if the screen is open, but it will sleep once I close the screen. I have my display set to go to sleep after 3 minutes and the computer after 10 min. My screen saver is set to come on at 15 min and that will come on before my display ever goes to sleep. Has anybody else had similar problems or have any suggestions?

Just for a test try pressing Command-Option-Eject keys and see if it goes to sleep.
You could try resetting the SMC, but if I were you I'd call Apple since it is only a few days old.

Similar Messages

MBP having sleep issues: won't sleep by itself & waking up randomly

Lately my Macbook Pro's been having a few sleep issues. I set my energy saver settings so that the display should sleep after 10 minutes and the computer should sleep after 20, however what I often come back to after being away from my computer for a while, is a turned on display with a log in screen. What it looks like is the screen will dim, and then turn back on again. It looks like my MBP refuses to sleep on its own, unless I close the lid or do it from the menu.
I've also had issues with it waking up in the middle of the night. When I went to the terminal and took a look at the wake reason, there appears to be two culpruits: "EC.SleepTimer (SleepTimer)" and "EHC1". I understand the latter might be a USB device or bluetooth, but I've seen it do this when no devices are connected and with my Bluetooth turned off. I've also disabled "Wake for network access" and there's no wake times schedules. I'm pretty frustrated at this point and would really appreciate it if someone could suggest a solution.
Thanks in advance.

You've checked most of the reasons why it wakes. Also go to users>login items and delete any items there. Here's alittle mre info, hope it helps.
http://support.apple.com/kb/HT3774
All the best

Mac Book Pro First Generation Sleep issue

I have a macbook pro first generation with the 1.8Ghz dual core (I added 1 GB ram for a total of 1.5GB). After updating it to OSX 10.4.8, the computer is having sleep issue. If I try to put it to sleep using the sleep command, it will go to sleep, but then it will make the clicking noises around the dvd player slot area, and within a minute or two the computer will wake itself up.
This happens if I use the power adapter to run it, or if I use the battery to power it. In essence the computer is unable to be put to sleep using the sleep command from the menu. I can close the lid, and the display would turned itself off, but the clicking noises from the dvd slot area is still happening, so I am not sure if is is asleep. The only time that it will go to "deep sleep" mode if I leave it until the energy safe command kicks in and put it to sleep.
I don't have problem getting the computer "awaken" from its sleep state. Though it does have that "blank" blue screen a mere seconds before it reverts to the desktop, which a lot of people have reported in their posting. Is this a software problem? or is it a hardware issues?
The laptop is no longer does have its "super hot" issue. Now it is merely warmish hot but not unlike the "super hot" it was before. Cocoa application such as Adobe CS and Microsoft Office are not as fast or snappish as the native application, the speed is comparable to 1Ghz G4 processor. I suppose it is the pitfall or running an emulator?
Does anyone else also experiencing the sleep issue problem? not able to put the laptop to a sleep mode?

Hi!
Yep, the trick with the PMU reset (5 second thinggy) could help. Also, try to reset your PRAM...reboot and hold down Apple-Option-P-R until it restarts again. Release the buttons and there you go...PRAM resetted. However, your date/time setting will be set back to a very early date.
For me, I had the same trouble and I found out that it came from the Migration Assistant which I used to move from my TiBookG4 to my new MBPRo. After transferring all data to the MBP, performance was down and sleep was merely impossible. Reformatting it and reinstalling it was my cure (although this might not be a solution for you).
The question here is : did you move an PowerPC apps via copy or migration assistant to your MBP? If not, do you have a virus checker installed that wants to download something in the background?
Also, check for the "wake for administrator on network" option in the Energy Saver control panel...HTH

Sleep issue 10.4.8

Well another update another sleep issue. It won't sleep auto or manually. Yes I unplug all, backed up all, repaired permissions before and after upgrade. Anyone having sleep issues as well?

There have been many sleep issues since 10.6 and before, check the post they are there. The deep sleep issues seem to effect USB cards and firewire drives. Mostly ones added later as I updated to USB 2, firewire 800, and external drive. I checked compatibility before purchasing and only purchased ones with success records. Since 10.6 each has failed to meet the updates. If you track the IOUSBfamily.ktext updates you can see the version and dates for updates.
First I used Software Update from the Apple menu. The sleep issue returned. So I looked in the system/library/extension folder and discovered that the IOUSBFamily.kext file had not changed from version 2.2.8, which was the one from 10.4.6 that had fixed our sleep issue. I figured that this would have been changed because there is mention of USB issues being handled in this update. So I ran the Combo update and all is well again and I have an unmodified system folder that sleeps with USB, as it should.... Funny thing is this new version is 2.5.6 that is the same version that was replaced as the fix.
However this was only a temporary fix I went back to version 2.2 dated 29 March 2005 and my sleep issues were fixed. I do agree this is a pain and Apple should address or at least keep consistent but Apple is updating its system not third party compatibility. It would be nice if they did but they never have paid much attention to third party hardware vendors. They want you/me to buy a new computer. Presumably that is dilemma when buying both hardware and software from the same company. It’s not much of a problem compared to Wintel machines and I'll never buy one of those.
Fortunately I'll stick with Apple and these discussions to help repair what Apple doesn't. It has worked for decades.
G4 400 AGP graphics upgraded to 1GHZ & Radeon 8500 Mac OS X (10.4.8) 250 Gig FW 800 back up drive

New computer, still having SLEEP problems... aarrghh!

I just switched from my PPC 2x1.25G4 MDD to the new MacPro 2x3.2... and i'm still having sleep issues!
And this was before I even migrated over my system (which I did manually). I played around on my new, virgin system... and sleep was all wonky!
My previous problems w/ the G4 started right after the 10.5.2 update. I could GO to sleep, and wake up, but my monitor wouldn't come back on! Also, my USB and firewire would stop responding unless I did a reset.
Now, it's very similar. I can go to sleep, but when I hit the space bar, or click the mouse to wake up, the MacPro's fan starts WHIIRRING very loudly... and, more often than not, I get a grey screen with an apple, and the "progress gear wheel", which means the computer is starting up!
Again, I have NOT migrated all my old stuff over. Just very specific apps, and user info.
So what's going on? I've searched these forums and elsewhere, and sleep problems are very common w/ Leopard.
Any ideas?
e

Two of the most common causes for sleep issues are peripherals that aren't known to be compatible with Energy Saver, and peripherals that are underpowered plugged into the displays which aren't always able to give those peripherals sufficient power. As for fan issues, some people are more sensitive to fan noise than others, but some fan noise is normal, while others are not. Find an authorized service center that has a quiet room where they can investigate whether the noise is normal, or is willing to make a house call to determine it. I would not ask someone who has been sitting in the noise filled Apple Store to diagnose if the noise is normal.

Random sleep issues

Hi all, my PowerBook G4 17" 1.67Ghz 10.5.8 recently started having sleep issues. It would randomly just to sleep. I googled and searched here for answers, reset the PRAM and PMU each several times, ran Disk Warrior, all would seem fine for a few hours or days and then the sudden sleep issues came back. I have an up to date clone back up so I wiped the drive clean, reinstalled Leopard and had just started the data transfer from my backup via FireWire when........ It went to sleep. I woke it, one minute later it's asleep again. It does not want to stay awake for more than 2 minutes, under a minute most of the time. Any thoughts ?
Thanks for any help.
Randy

Hello,
I recently came across someone with a MacBook Pro 2006-2008 model with the same issue.
Turned out to be the magnetic mechanism in the top case. You may need to replace the top case inclusive of the keyboard. They tested this by removing the top cover and powering on the laptop. 17" PowerBook is one of the easiest covers to remove. You may wish to plug a USB mouse to help you close the machine down after testing, should you decided to test.
Best of luck

I am having an issue making power nap work on my mid 2011 mac book air with mountain lion and it is enabled in system preferences and plugged in in sleep mode it does not seem to work with time machine overnight

I am having an issue in making power nap work on Mountain Lion on my mid 2011 Mac Book Air. It is enabled in system preferences but with time machine and sleeping overnight it did not seem to do hourly back up as stated or any other functions of power nap that I know of. it has been enabeled on both battery and plug in dc and I did leave it on plug in overnight.

Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
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My Iphone 4 32GB started having this issue when I downloaded the 2 last 6.1.X... VOICE CONTROL pops-up even when I sleep and calls random people just by the sound of the snoring... in FACETIME even more annoying. I confirm that it does this day and night

My Iphone 4 32GB started having this issue when I downloaded the 2 last 6.1.X... VOICE CONTROL pops-up even when I sleep and calls random people just by the sound of the snoring... in FACETIME even more annoying. I confirm that it does this day and night

Turn off Voice Control.
Otherwise, basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).

I am having an issue waking my late 2007 MBP from hibernation after update to 10.8

I am having an issue waking my late 2007 MBP from hibernation after I updated to OSX 10.8 Mountain lion. Anything I can do to fix this? I cannot keep doing a hard reset.

for people with this problem in the future. I ended up solving this by taking out and reinserting the RAM. I had previously bought RAM from crucial.com and I thought it may have been a compatibility issue with that. After taking out the RAM and reinserting I have not had the problem. Be sure to insert the RAM with force, almost to the point it hurts. I think the problem for the MAC not waking from sleep was due to the RAM not properly inserted or being jarred out over time and not related to the instal of 10.8. also, if you are no longer under applecare and you call apple with an issue you get retards.
cool. thanks. <3

Waking from sleep issues

Hi, I have a 17" G-5 i-sight imac, running os 10.4.8, and have been having wake from sleep issues similar to what others have posted. These first showed up in late August. About 25 % of the time, when waking the computer from sleep the screen remains black, and after about 10 seconds the fan starts running at full speed, The only way to stop this is to hold in the power key until the computer shuts down, and then restart. What's interesting is that this only seems to happen using my apple wireless keyboard and mouse; when using a usb keyboard and mouse there is no problem. Could this be a bluetooth-related problem? The bluetooth settings are all correct (allow bluetooth device to wake computer, etc). The apple care guy basically said he didn't know how to help me, and it's driving me crazy! The only wired keyboard/mouse I have is from my 233 bondi blue imac, so just using that to avoid the problem is not a good option. Please help!
Jerry

If your Mac happily goes to sleep but won't wake up--Hold down the power switch to force-reboot your machine and get it running again.
Don't worry-your Mac isn't narcoleptic. Its Open Firmware system or NVRAM (nonvolatile RAM) is likely corrupt, and your Mac can't remember how to wake up.
Restart your Mac and immediately hold down the Command-Option-O-F key combo until you see a somewhat intimidating command-line display that ends with the Open Fimware prompt. Type the following line:
reset-nvram
press the return key on your keyboard
set-defaults
press return
reset-all
press return
Your Mac will reboot. Once it's running, put it back to sleep to test. If the problem recurs your Energy Saver preferences may be the culprit. Delete the com.apple.PowerManagement.plist file (go to Finder/Hard drive/Library/Preferences/SystemConfiguration)--don't worry, your Mac will regenerate a new one--and then restart to see if that rights the wrong.
Still didn't work? Might be time to call AppleCare or see an Apple Genius or a technician.
Cheers!
DALE

10.9.2 sleep issue won't wake up.

When 10.9.2 on my iMac 27 mid 2011 goes to sleep naturally overnite it won't wake. I have to do a reboot with the back button. Is anyone else having this issue?

Hello JInterisano
For issues with waking from sleep, check out the article below to troubleshoot the issue as well as using the additional steps at the bottom.
OS X: When your Mac doesn't sleep or wake
http://support.apple.com/kb/TS5357
Regards,
-Norm G.

Pb 12" 1.3 GHz sleep issues

To any and all that may advise:
pb 12" 1.3 GHz 512 MB
OS 10.4.2
Recently my pb has been having intermittent sleep issues. I have tried resetting the power manager, and this has not resolved this issue. AHT gives all green lights for hardware operation, so I'm thinking this is a software/open firmware issue. When I close the display to sleep the machine, it appears to sleep normally, with the flashing led indicator in the latch, yet when trying to wake from this state sometimes I get a blank screen with no action at all, i.e. it will not wake normally. This issue seems to be time related, in that I can sleep the machine momentarily i.e. close the lid, sleep the computer and within 5 minutes it behaves normally. In other cases i.e. longer than 5 minutes, it wakes to the black screen.
I have had colleagues that have complained of similar issues with their pb's and I curious as to how I might resolve this issue, and if there are many of us out there with a similar issue. So far, I've had 5 people who have complained of similar problems in my small circle of mac using friends! Any help and advice on how to ascertain if this is hardware or software would be appreciated. Thanks in advance for your time and efforts here.
Sincerely,
Sean

Unless you are no longer under warranty, I would suggest calling Apple Care. Ask to speak to a product specialist, and they should have a good idea of how to fix the issue. I have never encountered this issue myself so I cannot help you directly, but usually if anyone has a solution it's going to be Apple.
1 (800) APL-CARE

Thunderbolt to monitor sleep issues

I have a MacBook Pro 13 inch late 2011 which I use with a Lacie thunderbolt drive. Putting the MBP and the drive to sleep is OK when I just close the lid. Using the menu and click sleep had an issue. So I always closed the lid of the laptop for sleep.
Now I have added a monitor with a cable from the thunderbolt drive to DisplayPort of the monitor. Everything seemed fine. But quite often the thunderbolt drive does not appear on my MBP on my desktop after sleep. It can be ok for hours, and then suddenly after getting it out of sleep after several hours the message appears 'drive not ejected correctly'. I have tried several combinations of putting the MBP and the rest to sleep, but after some time the same problem pops up again, the drive disappears from my desktop and I have to reboot the MBP.
I noticed that some people have similar issues with connecting a thunderbolt display.
It seems that the only way to have everything work normally is to shut down the MBP (which shuts down the drive and puts the monitor in energy saving mode). Then it's just a matter of powering the MBP up again and the drive and monitor will also become active.
But I'd like to have a safe sleep function back. Now the sleep function is having this issue of not correctly ejecting the thunderbolt drive. It works fine for a short time, then somewhat later this problem appears.

I have now connected my macbook pro to the monitor with a USB to VGA adapter. The monitor works fine, just as with the cable from MiniDisplayPort on the external thunderbolt drive to DisplayPort on the monitor. But the same problem exists in this case as well.
It is fine for an hour or so, the sleep function works normally. After wake all devices start up again. But after several hours of sleep it wakes up with the drive removed from the desktop and the message: drive not ejected properly.
It seems to be the same problem people have with a thunderbolt display. In my case it's the external drive that is ejected.
So, I guess it's a problem Apple will have to tackle.

Power/sleep issues after upgrading to 10.8.5

mac mini
2.6 GHz intel core i7
512 SSD
16 GB RAM
everything was working beautifully for quite a long time, in fact, i've never had any issues at all. upgraded to 10.8.5 build 12F37 last night and now the computer won't wake from sleep. it has to be forced off and then restarted in order to get it to "come back".
reset the PRAM and the SMC, i'm hoping that resolves the issue, but i'd love to hear if anyone else is having the same issue and how they solved it.
thanks!

Also it happens without the MBOX 2 connected, which is USB audio interface by the way, and with just a Seagate external USB 3 Drive connected, which I use for backing up and has worked fine without these sleep issues up to 10.8.4.
So it is like this...you put the computer to sleep, it goes to sleep, external drive spins off, after a few seconds external drive spins on again for no reason, display stays in sleep, but not rest of the system, as when you wake up a good indication to see whether it has woken up from deep sleep or just display sleep is that if you had wifi on and connected, when it wakes up now it is always connected to wifi, whereas when normally the imac wakes up from deep sleep the wifi connection(just the connection not the wifi interface) is off and is looking for it and connecting to it after you have woken it up. Something totally going wrong with the power management since 10.8.5, no doubt. Ι initially had installed 108.5 from the software update window, done the combo update on top now, and still no change in this behaviour. Strange that it let's me install the 10.8.5 combo, as before, if you had installed the update, it would not let you do it again...Not sure about what this is...
I had different but still sleep issues with an imac late 2009 i7 27inch, after a certain update in Snow Leopard, where again I had done the update through the software update window, instead of downloading the combo one...back then it was that it wouldn't actually go to deep sleep, just display sleep.
It is so frustrating that this happens. The biggest issue is that if you leave the computer supposedly at this sleep for a long time it does not wake up from the mouse or elsewhere...!!!!
And another update, removing the Seagate MyBackup(USB 3) or whatever it is called, putting the computer to sleep, and waking up, it does actually behave as it should, it wakes up and the wifi is looking for the connection and connects after a few seconds, it is not connected as when you have a USB device connected(the MBOX 2 or the Seagate external USB 3 drive in my case) which it seems wakes up the computer from deep sleep(which means it is on and the wifi connects in the background)immediately after a few moments you put it to sleep(observation is that MBOX keeps on going on and off sleep as led's go off and on at regular intervals and the same seems to happen with the external drive....).
The cure...in Snow Leopard with the sleep problems after an update, was to re-install leopard and do the combo update, meaning re-installing the whole system, which is quite a pain in the back side. I hope this is not the case in Mountain Lion otherwise we should be compensated for Apple ruining our system and organisation. The only cure I see for the minute and I am not sure if it will work is to revert to an earlier Time-Machine Backup which was made when the system was still in 10.8.4. And if this works, I will not do the 10.8.5 stnadalone or combo update until Apple start becoming serious with us, and not mess with our work and computers which they sold to us as the perfect machines...
On another note my 27" i7 2012 imac had also these backlight uniformity problems, where part of the screen is slightly darker(on the right hand side, nothing major but noticeable as the same colour has a different hue in the brighetr area of the screen) so I am quite fed up with this drop in QC at Apple, not only in hardware but in software...I am currently waiting for a replacement, but this is nothing to do with this update.
I seriously hope that they release 10.8.6 soon and that it will solve these issues which people who installed 10.8.5 already are experiencing. In fact even their suggestion, if it will be one, let's see, for people to consider going to an earlier backup where the system worked fine(what I am considering to do now), will be unreasonable and undermine their ability to create problem free updates and software which affect basic functions of the system such as sleep, and they will have no excuse, as it is not us who did something wrong to our system, it is their update which they fed to our systems through their software update, and let's say as the ordinary mac user thought it would be good to do...so there is an element of fooling people there as well...What if someone just bought their mac recently and did not have a backup but had already set up(customised) their system to a signinicant degree before the 10.8.5 update? I believe that we should be covered and compensated for such things, as I have lost time and money dealing with these issues in the past.
Don't they properly test these updates, with all their fleet of different mac models, testing them with general peripherals connected to them, that people normally use, such as USB DEVICES, Audio Interfaces, External USB Drives? Come on they make billions for god's sake. We're spending 2 grand on a system that is touted as heaven on earth and it does many things brilliantly, but does fail on some, and what I really get is all these ridiculous issues every now and then which make me lose time and money, as I just want to have a system that sleeps and wakes properly!!!!!!! I AM NOT HAPPY, and it is Apple's Programmers which messed it up for me again...No bonuses this month please.

Sleep Issues with g5 Imac

I have a g5 iMac running OsX Panther. 1.6 Ghz with 256 Ram.
Anyways, the computer randomly and frequently goes to sleep. The hot corners are not set for that, infact in the settings i've set it to never go to sleep. Some days, like in the last hour, the computer will go to sleep, i wake it up, and within a minute, it goes back to sleep. Some days it wont go to sleep at all. The problem seems to be truely random. The only programs running are Entourage, Safari and Adium, sometimes Itunes and Filemaker.
Has anyone heard of a problem like this before? Any tips or trouble shooting ideas?
Thanks.

First read Apple doc.#25801 on sleep settings.
A number of sleep-related issues can appear after incremental Mac OSX updates, including the inability to properly go to sleep, problems waking from sleep, and having your display go to sleep without your Mac going to sleep. The most common culprit is Bluetooth. Try these tips to fix your sleep problems.
WAKE UP
In System Preferences>Bluetooth, uncheck Allow Bluetooth Devices To Wake This Computer. If you are using a Bluetooth mouse and keyboard, you'll have to wake your Mac by pressing the power button.
FILE CORRUPTION
Your Bluetooth preference file may be corrupt-you'll need to delete it. Turn Bluetooth off, then go to the /Users/user name/Library/Preferences folder. Look for a file called com.apple.Bluetooth.plist and trash it.The OS will create a new preference file when you enable Bluetooth again.
ENERGY SAVER
If you have issues with a Mac or display that goes to sleep at inappropriate times, you may have a problem with Energy Saver. Delete the following .plist files and restart:
-/Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist
-/Users/username/Library/Preferences/com.apple.systemuiserver.plist--(username is your name or System Administrators name).
-/Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist
A restart is very important after deleting these plists. After a reboot your Mac will then generate new ones.
Some, in these forums, have had luck fixing sleep issues downloading the Combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try.
Yours could be the 10.3.9 Combo update (you did'nt say what version you are using). Others reading, download the combo update that applies to you!
Cheers!
DALE

I5 15" having sleep issues

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