Iam sandeep from INDIA even thought not purchasing any paid app from itunes ,I have check my purchase history to but still $10 have been deductated from my bank a/c notifying me the message
Iam sandeep from INDIA even though i have not purchase any paid app. from itunes a $10 have been deducted from bank a/c
Ihave also checked my purchase history there is no paid list. Iam surprised what is this happening.
In my bank detail i got a message about this..
PUR/ITUNES/STORO/LUXEMBOURG ...
then all the dates on which the money have been dr. from a/c
Can any one tell me what to do PLEASE I would be very thankful..
How should I can get my money back ..
Can this also be happen in future ..
PLEASE REPLY
Hello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
Sincerely,
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PS: Attached SMS snapshot of bank transaction.
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