IBM cognos TM1 Executive viewer is not working on direct Access

Hi,
We are implementing DirectAccess in our environment and testing applications in test lab. It has been observed that executive viewer is not working on Direct Access but working fine over VPN mobile checkpoint. When DA client click on open view button it
gives error
" Additional information:
Unable to connect to server XYZ.com using TCP-IP port 7112. Please make sure that IBM cognos TM1 executive viewer server is started and the port is not blocked by any proxy server or firewall"
but from client telnet is working on port 7112. All ports between DA server and application server are open 3389,7112 and 80.
Also select database option is grayed out and user is unable to select the database. When switching to VPN its working fine.
We are using Executive viewer 9.4.
Any help would be appreciated.

It sounds like this program may not be capable of talking over IPv6, which DirectAccess uses. First make sure that when you connect it is trying to talk to a hostname and not an IPv4 address. If your program is calling for "192.168.1.100" - this is never
going to work over DirectAccess. It must call for a name that DirectAccess can resolve to an IPv6 address for communication over DA.
If you confirm it is talking to a name, and then if you confirm that you can do other things to that same name (can you RDP into the server for example?), then that confirms that DirectAccess traffic flow is working to that name/server.
If RDP works but the application still doesn't work, then the application is probably incapable of IPv6. You can either ask IBM if they have a newer version that does talk IPv6, otherwise I have a utility available that can intercept packets from these kinds
of problematic applications and flip the packets into IPv6 on the DA client. Let me know if you need any further information on that: http://www.ivonetworks.com/news/2013/05/ivo-networks-announces-app46-for-directaccess/

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