Ibook crashes when idle
Hi,
I bought an ibook about a month ago and I have never had any problems with it. But a couple of days ago it started crashing, when I stopped using it. Even if I just boot mac os x (i.e. without starting any application) and then leave it idle for a couple of minutes.
I still can move around with the mouse pointer, but can't click on anything. Any keyboard short cuts don't work either except for the restart shortcut. However it never crashes during the startup or when busy.
In addition I sometimes get an Airport related kernel panic error, which forces me to reboot it.
My ibook doesn't have any additional RAM or anything else added after I bought it. It has the standard specs (40GB, 512RAM)
Would be nice if anybody can help.
Thanks,
Naomi
ibook G4 Mac OS X (10.4.6)
Hi Adrian,
I repaired the permissions using the Disk Utility - everything looked fine and nothing had to be fixed.
Next thing I do will be the Combo Update.
Well, no, can't think of anything I changed... if I look back now, I think at first the ibook crashed maybe once a day. Furthermore I didn't use it daily because I was sick. But now it's heavily used so it crashes much more often, but unfortunately I can't reproduce it - as I said, it doesn't always happen if it's idle. E.g. while I charged it I used it, then it was idle and it crashed. After reboot it was idle again, but it didn't crash... - everything was fine until it was fully charged so that I removed the power cable, but then it crashed again immediately.
Back to things which could have changed: the ibook isn't connected to any printer, no new applications were installed.
I checked "System Preferences>Accounts>Log in Items" which is empty.
I checked the panic.log - as I mentioned earlier, sometimes it crashes differently by showing a reboot message. The panic log contains something like this:
=================
Tue Jun 6 12:38:45 2006
panic(cpu 0 caller 0x0028C7E4): mbuf address out of range 0x47100000
Latest stack backtrace for cpu 0:
Backtrace:
0x00095718 0x00095C30 0x0002683C 0x0028C7E4 0x0027A908 0x005B600C 0x005B6168 0x006BB804
0x00680D5C 0x006A3F54 0x0069598C 0x006C11F8 0x0069DB7C 0x006BD790 0x006BE0C0 0x006BD1BC
0x006BD058 0x002D0FF8 0x006BB3C8 0x006BC690 0x002EB5E4 0x0008CC90 0x000291C0 0x000233AC
0x000AC02C 0x00000000
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleAirPort2(402.6)@0x67e000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x5ab000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x47c000
com.apple.iokit.IONetworkingFamily(1.5.0)@0x5ab000
Proceeding back via exception chain:
Exception state (sv=0x2D5DC780)
PC=0x9000B0A8; MSR=0x0200F030; DAR=0x21364000; DSISR=0x42000000; LR=0x9000AFFC; R1=0xBFFFD440; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.6.0: Tue Mar 7 16:58:48 PST 2006; root:xnu-792.6.70.obj~1/RELEASE_PPC
=============
So it contains Airport... - however I rarely have this problem. The idle freeze happens much more often.
@Jonesy: Thanks for your advice. Even if the Airport card is accessible I wouldn't be keen on disassembling my ibook. I guess I could try to deactivate it for a while though... - I will test it next Monday, when I can use a LAN.
(Yes, my ibook is pretty new. I bought it in May, just before the macbooks came out. I wanted a notebook as small as possible and I'm quite happy with it except for this crash-issue)
Well, I will post again next week when I work without the WLAN, i.e. Airport disabled. I'm pretty curious if my ibook crashes again...
Thanks again for your help. Will keep you up to date!
Cheers,
Naomi
ibook G4 Mac OS X (10.4.6)
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Incident Identifier: 2A58B006-9130-4DB7-A281-AC5A84477064
CrashReporter Key: 624cc95231c968a53a1b19605c8d6ff40185b0e0
Hardware Model: iPad2,1
Process: iBooks [55]
Path: /var/mobile/Applications/47A3C62F-9563-484C-A7EE-3F45E8DCBDF1/iBooks.app/iBooks
Identifier: iBooks
Version: ??? (???)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2011-09-26 13:54:43.388 -0400
OS Version: iPhone OS 4.3.5 (8L1)
Report Version: 104
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000
Crashed Thread: 1
Thread 0 name: Dispatch queue: com.apple.main-thread
Thread 0:
0 libsystem_kernel.dylib 0x34508c00 0x344f9000 + 64512
1 libsystem_kernel.dylib 0x34508758 0x344f9000 + 63320
2 CoreFoundation 0x344832b8 0x3440d000 + 484024
3 CoreFoundation 0x34485562 0x3440d000 + 492898
4 CoreFoundation 0x34415ebc 0x3440d000 + 36540
5 CoreFoundation 0x34415dc4 0x3440d000 + 36292
6 GraphicsServices 0x33b7b418 0x33b77000 + 17432
7 GraphicsServices 0x33b7b4c4 0x33b77000 + 17604
8 UIKit 0x34a4dd62 0x34a1f000 + 191842
9 UIKit 0x34a4b800 0x34a1f000 + 182272
10 iBooks 0x0000406a 0x1000 + 12394
11 iBooks 0x00004008 0x1000 + 12296
Thread 1 name: Dispatch queue: com.apple.root.default-priority
Thread 1 Crashed:
0 iBooks 0x000b2670 0x1000 + 726640
1 iBooks 0x000b229a 0x1000 + 725658
2 iBooks 0x000b18c0 0x1000 + 723136
3 iBooks 0x000b185c 0x1000 + 723036
4 iBooks 0x000b185c 0x1000 + 723036
5 iBooks 0x000b185c 0x1000 + 723036
6 iBooks 0x000b17a8 0x1000 + 722856
7 iBooks 0x000811b6 0x1000 + 524726
8 iBooks 0x00081566 0x1000 + 525670
9 iBooks 0x00085874 0x1000 + 542836
10 iBooks 0x0008acfc 0x1000 + 564476
11 iBooks 0x00103322 0x1000 + 1057570
12 iBooks 0x00102ecc 0x1000 + 1056460
13 iBooks 0x00102a1e 0x1000 + 1055262
14 iBooks 0x000c4e3c 0x1000 + 802364
15 iBooks 0x0005588a 0x1000 + 346250
16 iBooks 0x00055c78 0x1000 + 347256
17 Foundation 0x34527d14 0x34511000 + 93460
18 Foundation 0x34527a78 0x34511000 + 92792
19 Foundation 0x3458dec4 0x34511000 + 511684
20 libdispatch.dylib 0x36b318e0 0x36b26000 + 47328
21 libdispatch.dylib 0x36b2752c 0x36b26000 + 5420
22 libsystem_c.dylib 0x35b1058a 0x35adc000 + 214410
23 libsystem_c.dylib 0x35b10bbc 0x35adc000 + 215996
Thread 2 name: Dispatch queue: com.apple.libdispatch-manager
Thread 2:
0 libsystem_kernel.dylib 0x3450bfbc 0x344f9000 + 77756
1 libdispatch.dylib 0x36b26ed4 0x36b26000 + 3796
2 libdispatch.dylib 0x36b27f3a 0x36b26000 + 7994
3 libdispatch.dylib 0x36b274ec 0x36b26000 + 5356
4 libsystem_c.dylib 0x35b1058a 0x35adc000 + 214410
5 libsystem_c.dylib 0x35b10bbc 0x35adc000 + 215996
Thread 3 name: WebThread
Thread 3:
0 libsystem_kernel.dylib 0x34508c00 0x344f9000 + 64512
1 libsystem_kernel.dylib 0x34508758 0x344f9000 + 63320
2 CoreFoundation 0x344832b8 0x3440d000 + 484024
3 CoreFoundation 0x34485562 0x3440d000 + 492898
4 CoreFoundation 0x34415ebc 0x3440d000 + 36540
5 CoreFoundation 0x34415dc4 0x3440d000 + 36292
6 WebCore 0x3144227e 0x3143c000 + 25214
7 libsystem_c.dylib 0x35b0f30a 0x35adc000 + 209674
8 libsystem_c.dylib 0x35b10bb4 0x35adc000 + 215988
Thread 4:
0 libsystem_kernel.dylib 0x3450b3ec 0x344f9000 + 74732
1 libsystem_c.dylib 0x35b106d8 0x35adc000 + 214744
2 libsystem_c.dylib 0x35b10bbc 0x35adc000 + 215996
Thread 5:
0 libsystem_kernel.dylib 0x34508c00 0x344f9000 + 64512
1 libsystem_kernel.dylib 0x34508758 0x344f9000 + 63320
2 CoreFoundation 0x344832b8 0x3440d000 + 484024
3 CoreFoundation 0x34485562 0x3440d000 + 492898
4 CoreFoundation 0x34415ebc 0x3440d000 + 36540
5 CoreFoundation 0x34415dc4 0x3440d000 + 36292
6 Foundation 0x3453b7f6 0x34511000 + 174070
7 Foundation 0x3452e382 0x34511000 + 119682
8 Foundation 0x345a05c6 0x34511000 + 587206
9 libsystem_c.dylib 0x35b0f30a 0x35adc000 + 209674
10 libsystem_c.dylib 0x35b10bb4 0x35adc000 + 215988
Thread 6 name: com.apple.CFSocket.private
Thread 6:
0 libsystem_kernel.dylib 0x3450ac60 0x344f9000 + 72800
1 CoreFoundation 0x344888f2 0x3440d000 + 506098
2 libsystem_c.dylib 0x35b0f30a 0x35adc000 + 209674
3 libsystem_c.dylib 0x35b10bb4 0x35adc000 + 215988
Thread 7 name: CADispatch worker
Thread 7:
0 libsystem_kernel.dylib 0x3450ad18 0x344f9000 + 72984
1 libsystem_c.dylib 0x35b36860 0x35adc000 + 370784
2 libsystem_c.dylib 0x35addeb2 0x35adc000 + 7858
3 QuartzCore 0x36c02730 0x36b80000 + 534320
4 QuartzCore 0x36c1c836 0x36b80000 + 641078
5 libsystem_c.dylib 0x35b0f30a 0x35adc000 + 209674
6 libsystem_c.dylib 0x35b10bb4 0x35adc000 + 215988
Thread 1 crashed with ARM Thread State:
r0: 0x00000004 r1: 0x00000000 r2: 0x00000004 r3: 0x00000000
r4: 0x434f65e9 r5: 0x4058f4c0 r6: 0x00000004 r7: 0x2fee0a40
r8: 0x07a20b60 r9: 0x07afc0a0 r10: 0x434f65e9 r11: 0x419e68a8
ip: 0x00091d2d sp: 0x2fee0970 lr: 0x000b2649 pc: 0x000b2670
cpsr: 0x00000030
Binary Images:
0x1000 - 0x1e3fff +iBooks armv7 <6e71881d84003d4dbbbac69ca4a79238> /var/mobile/Applications/47A3C62F-9563-484C-A7EE-3F45E8DCBDF1/iBooks.app/iBooks
0x2fe00000 - 0x2fe25fff dyld armv7 <4d3190188cbf32a8a73f32a8b5bb7adf> /usr/lib/dyld
0x30d4d000 - 0x30d56fff CoreVideo armv7 <ea847e6dba2d36b1826b255c73b39539> /System/Library/Frameworks/CoreVideo.framework/CoreVideo
0x30e62000 - 0x30e82fff AppleAccount armv7 <4e0ac5cf93b338ab8c5f34ba3c5e2ee4> /System/Library/PrivateFrameworks/AppleAccount.framework/AppleAccount
0x30e8b000 - 0x30e90fff liblaunch.dylib armv7 <f5ccc8234aea3ebd9a88bd37f0fa23ae> /usr/lib/system/liblaunch.dylib
0x30e91000 - 0x30fb2fff CoreGraphics armv7 <65f6c8701b563542820a26b0dfc4f6a4> /System/Library/Frameworks/CoreGraphics.framework/CoreGraphics
0x30fb4000 - 0x30fb4fff Accelerate armv7 <7d5ad465049136afaa1f0d89aac600bc> /System/Library/Frameworks/Accelerate.framework/Accelerate
0x30fb5000 - 0x30fe8fff StoreServices armv7 <d526715648f435c3aac4c42953e76d20> /System/Library/PrivateFrameworks/StoreServices.framework/StoreServices
0x30fe9000 - 0x31115fff libmecabra.dylib armv7 <113de5f9858c32b8b158bfdc68042a97> /usr/lib/libmecabra.dylib
0x31237000 - 0x31242fff libz.1.dylib armv7 <ac706bee36593dc683fd5a96a389d72e> /usr/lib/libz.1.dylib
0x31243000 - 0x31289fff CoreTelephony armv7 <af7d1e770e5a3ffd8834a57fb5d40557> /System/Library/Frameworks/CoreTelephony.framework/CoreTelephony
0x312da000 - 0x3131dfff ManagedConfiguration armv7 <f790c26852cb3cf298abe56bc9a3940b> /System/Library/PrivateFrameworks/ManagedConfiguration.framework/ManagedConfigu ration
0x3131e000 - 0x3132efff DataAccessExpress armv7 <66d9047da79a31daa887e6d84c42ecb2> /System/Library/PrivateFrameworks/DataAccessExpress.framework/DataAccessExpress
0x3132f000 - 0x313eefff CFNetwork armv7 <b09e0d53de9f3bc8bde494780f3cdd4f> /System/Library/Frameworks/CFNetwork.framework/CFNetwork
0x313ef000 - 0x313f0fff DataMigration armv7 <42e9e87a4e0735c3837e27d4f2adcf55> /System/Library/PrivateFrameworks/DataMigration.framework/DataMigration
0x313ff000 - 0x31403fff libcache.dylib armv7 <362fdd2de66f3e189b5d139c9669a9e3> /usr/lib/system/libcache.dylib
0x31404000 - 0x3143bfff Security armv7 <6599f42a910b3b31a0e1d98c883d61cb> /System/Library/Frameworks/Security.framework/Security
0x3143c000 - 0x31a47fff WebCore armv7 <07941e59d0a33f94802c16c76238fddf> /System/Library/PrivateFrameworks/WebCore.framework/WebCore
0x31a48000 - 0x31b94fff MediaToolbox armv7 <482b13059e8a329fa5d832baede25103> /System/Library/PrivateFrameworks/MediaToolbox.framework/MediaToolbox
0x31b95000 - 0x31d46fff libCMaps.A.dylib armv7 <2871d3c892183942855bcf8aaaa20f8f> /System/Library/Frameworks/CoreGraphics.framework/Resources/libCMaps.A.dylib
0x31dd6000 - 0x33824fff TextInput armv7 <f242acc046073c1598195dd26fd8ad6f> /System/Library/PrivateFrameworks/TextInput.framework/TextInput
0x3387a000 - 0x3387ffff libcopyfile.dylib armv7 <e32cf2d48a1f3060b372ca7623e4a12b> /usr/lib/system/libcopyfile.dylib
0x33880000 - 0x33895fff libresolv.9.dylib armv7 <e92cfbb83f7b330db19181e797bb3f7b> /usr/lib/libresolv.9.dylib
0x33896000 - 0x3399afff JavaScriptCore armv7 <61a94142e2d23dafa2964190dd46e9e3> /System/Library/PrivateFrameworks/JavaScriptCore.framework/JavaScriptCore
0x339a9000 - 0x33a08fff libBLAS.dylib armv7 <0b36b2272aa33a8c9aa22d99c89d7189> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/lib BLAS.dylib
0x33a1b000 - 0x33b6ffff AudioToolbox armv7 <6619c8c13f8d328e923e797fa8d0df23> /System/Library/Frameworks/AudioToolbox.framework/AudioToolbox
0x33b70000 - 0x33b76fff ProtocolBuffer armv7 <f9277ee9b85b3722975ad319a323aca0> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/ProtocolBuffer
0x33b77000 - 0x33b83fff GraphicsServices armv7 <ff78a9636e933f0dbd222f8d26209788> /System/Library/PrivateFrameworks/GraphicsServices.framework/GraphicsServices
0x33b84000 - 0x33b89fff libsystem_dnssd.dylib armv7 <f019bc513a6a37f4a79555b3ffb2a777> /usr/lib/system/libsystem_dnssd.dylib
0x33b8a000 - 0x33c50fff MusicLibrary armv7 <71a09022bd8b3b6a90a250199d190f10> /System/Library/PrivateFrameworks/MusicLibrary.framework/MusicLibrary
0x33c64000 - 0x33caefff libstdc++.6.dylib armv7 <e98c3fd72ba43d02aac24b08f7219eb7> /usr/lib/libstdc++.6.dylib
0x33cb8000 - 0x33cd8fff MobileSync armv7 <4df400c4559435889eccd88db77a110c> /System/Library/PrivateFrameworks/MobileSync.framework/MobileSync
0x33cd9000 - 0x33d07fff DataAccess armv7 <3a2e67aa1d8834b7a8fc2fbb56654b15> /System/Library/PrivateFrameworks/DataAccess.framework/DataAccess
0x33d41000 - 0x33d50fff Notes armv7 <d9c976ca976e3d029f69febd48f17601> /System/Library/PrivateFrameworks/Notes.framework/Notes
0x33db1000 - 0x33e20fff ProofReader armv7 <6d843c6aecdd37ae84baa40af8ad7e65> /System/Library/PrivateFrameworks/ProofReader.framework/ProofReader
0x33e40000 - 0x33e41fff libsystem_blocks.dylib armv7 <ccc041df3de73eafb7a59e74cdb1702b> /usr/lib/system/libsystem_blocks.dylib
0x33e57000 - 0x33e57fff libsystem_sandbox.dylib armv7 <f47c01d627853b328e088b3fdd08e87d> /usr/lib/system/libsystem_sandbox.dylib
0x33e6f000 - 0x33eb5fff CoreLocation armv7 <249b8af3dc503d11bf3711f0407c66d8> /System/Library/Frameworks/CoreLocation.framework/CoreLocation
0x33ed8000 - 0x33f6dfff ImageIO armv7 <d520e3241d1130e8ac1375ee0f2c1095> /System/Library/Frameworks/ImageIO.framework/ImageIO
0x33f7e000 - 0x33f94fff EAP8021X armv7 <9fefc0ada30435fbb3b51818c74f6cb8> /System/Library/PrivateFrameworks/EAP8021X.framework/EAP8021X
0x3408e000 - 0x340bdfff SystemConfiguration armv7 <1d73b8a159363f96bb9c039655c5eae6> /System/Library/Frameworks/SystemConfiguration.framework/SystemConfiguration
0x340f4000 - 0x34206fff MediaPlayer armv7 <da848c0745a637af81d7edd962a09324> /System/Library/Frameworks/MediaPlayer.framework/MediaPlayer
0x34273000 - 0x3438dfff libicucore.A.dylib armv7 <bada0c2725bb31a483d5adf9aaf1f8df> /usr/lib/libicucore.A.dylib
0x343c4000 - 0x343c7fff ApplePushService armv7 <015c68c15621348db9f6a012499170e1> /System/Library/PrivateFrameworks/ApplePushService.framework/ApplePushService
0x343da000 - 0x343dafff libCVMSPluginSupport.dylib armv7 <42d8aa2a31843a6e8bfff745644a7ba5> /System/Library/Frameworks/OpenGLES.framework/libCVMSPluginSupport.dylib
0x3440d000 - 0x344f2fff CoreFoundation armv7 <a8444f997111304c9571b3ff974b769c> /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation
0x344f9000 - 0x34510fff libsystem_kernel.dylib armv7 <c4ebe7eb2e6c3a2d9bd3620a4d6dbc0e> /usr/lib/system/libsystem_kernel.dylib
0x34511000 - 0x34630fff Foundation armv7 <09ff368178c5321c9715b9c8d491d53f> /System/Library/Frameworks/Foundation.framework/Foundation
0x34631000 - 0x3463bfff AccountSettings armv7 <d083fb384dc7311eb6766b9b2d2dd9c8> /System/Library/PrivateFrameworks/AccountSettings.framework/AccountSettings
0x34697000 - 0x34699fff libAccessibility.dylib armv7 <d55f1553d14831a2a5435ae27ef75ef4> /usr/lib/libAccessibility.dylib
0x346a1000 - 0x346a9fff MobileBluetooth armv7 <63f11756c4aa3262b2317ff3b8e2a977> /System/Library/PrivateFrameworks/MobileBluetooth.framework/MobileBluetooth
0x346e2000 - 0x3470bfff ContentIndex armv7 <ecd71782cd833360872b943ecc65d203> /System/Library/PrivateFrameworks/ContentIndex.framework/ContentIndex
0x347a6000 - 0x347a9fff ArtworkCache armv7 <4863e321afee3ac5a3749e50cd926597> /System/Library/PrivateFrameworks/ArtworkCache.framework/ArtworkCache
0x347aa000 - 0x347abfff libdyld.dylib armv7 <7dd4acfe150831e0ae82296587e67e7f> /usr/lib/system/libdyld.dylib
0x347ce000 - 0x347d4fff liblockdown.dylib armv7 <14c89b7346433c1f8675f454531f6ca3> /usr/lib/liblockdown.dylib
0x349bd000 - 0x349c4fff AggregateDictionary armv7 <ab9777b39e8e3026ad64dc90323cad7e> /System/Library/PrivateFrameworks/AggregateDictionary.framework/AggregateDictio nary
0x349c5000 - 0x349defff libRIP.A.dylib armv7 <4825c3e392983aba947eca06555e4480> /System/Library/Frameworks/CoreGraphics.framework/Resources/libRIP.A.dylib
0x349e1000 - 0x34a1efff CoreText armv7 <fb6a72faec2330c4b2cd33c2e9c59588> /System/Library/Frameworks/CoreText.framework/CoreText
0x34a1f000 - 0x34dacfff UIKit armv7 <c271b78464d93cb7bf28c6e49df293ba> /System/Library/Frameworks/UIKit.framework/UIKit
0x34ec4000 - 0x34ef7fff iCalendar armv7 <34ce1957082f3518b5740ac33cfc92eb> /System/Library/PrivateFrameworks/iCalendar.framework/iCalendar
0x34ef8000 - 0x34f2bfff QuickLook armv7 <29d2d981d1d6358381f5716ee37314b4> /System/Library/Frameworks/QuickLook.framework/QuickLook
0x34f2c000 - 0x34f35fff MobileWiFi armv7 <03d98d5cf6383695aa7d8a88da52f410> /System/Library/PrivateFrameworks/MobileWiFi.framework/MobileWiFi
0x34f4c000 - 0x34f53fff libbz2.1.0.dylib armv7 <0a082e1d475432959ba93aa3dbf7fb31> /usr/lib/libbz2.1.0.dylib
0x34f56000 - 0x34f58fff MobileInstallation armv7 <94b6d6c5d9883175af26764567528127> /System/Library/PrivateFrameworks/MobileInstallation.framework/MobileInstallati on
0x34f66000 - 0x34f75fff MobileDeviceLink armv7 <563a09bcdb2f32369b1e22f53f58273a> /System/Library/PrivateFrameworks/MobileDeviceLink.framework/MobileDeviceLink
0x34f93000 - 0x34f99fff IAP armv7 <c0f4c99a1b493e489948f231ad9238e2> /System/Library/PrivateFrameworks/IAP.framework/IAP
0x34fb0000 - 0x34fcffff Bom armv7 <b178e3efb4d733c694bd5a55e57a314f> /System/Library/PrivateFrameworks/Bom.framework/Bom
0x35128000 - 0x35181fff EventKit armv7 <0d4e597ee229337183e96e921a72e30a> /System/Library/Frameworks/EventKit.framework/EventKit
0x35182000 - 0x35185fff JSON armv7 <4753b606613630ffa747807fd4279494> /System/Library/PrivateFrameworks/JSON.framework/JSON
0x35193000 - 0x35196fff MediaRemote armv7 <0804293b2774359189f3a67e2c81558d> /System/Library/PrivateFrameworks/MediaRemote.framework/MediaRemote
0x351a6000 - 0x351a7fff libremovefile.dylib armv7 <0fa08e1bb47a3d179072a933d1726597> /usr/lib/system/libremovefile.dylib
0x351ba000 - 0x351effff AddressBook armv7 <3f2071a77bc134cd82065eef90d4082f> /System/Library/Frameworks/AddressBook.framework/AddressBook
0x35222000 - 0x3525afff libCGFreetype.A.dylib armv7 <416c77100b453e3f838831c4c857f8c7> /System/Library/Frameworks/CoreGraphics.framework/Resources/libCGFreetype.A.dyl ib
0x35266000 - 0x352adfff MessageUI armv7 <35a81f5d4eb03467a1447db80337e570> /System/Library/Frameworks/MessageUI.framework/MessageUI
0x3534f000 - 0x35352fff IOSurface armv7 <ad50e71624583d06b891344d832f9b08> /System/Library/PrivateFrameworks/IOSurface.framework/IOSurface
0x35353000 - 0x35355fff libgcc_s.1.dylib armv7 <a2631ac302f4310dae8367939e16b7c2> /usr/lib/libgcc_s.1.dylib
0x3538e000 - 0x35391fff CertUI armv7 <9060fe03a4943ef295531feced9a17dd> /System/Library/PrivateFrameworks/CertUI.framework/CertUI
0x3539a000 - 0x35443fff libxml2.2.dylib armv7 <5538d3f2c7d83b88b06168488fe6326b> /usr/lib/libxml2.2.dylib
0x35463000 - 0x35471fff DataDetectorsCore armv7 <e54fa5bf6f9333618401cdbaf665f227> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/DataDetectorsCore
0x3548a000 - 0x354b8fff MIME armv7 <60de1fe0bbb134d788c09f7c34b1caa4> /System/Library/PrivateFrameworks/MIME.framework/MIME
0x354d8000 - 0x354e1fff ITSync armv7 <ba8b48d061903e4096774344448776d0> /System/Library/PrivateFrameworks/ITSync.framework/ITSync
0x354e2000 - 0x354eefff SpringBoardServices armv7 <c68262667ac8397a949ce4e92dfec7db> /System/Library/PrivateFrameworks/SpringBoardServices.framework/SpringBoardServ ices
0x355ed000 - 0x356dafff libiconv.2.dylib armv7 <f4146ce07e3031ea8a81fa5516fd77d0> /usr/lib/libiconv.2.dylib
0x35adc000 - 0x35b5dfff libsystem_c.dylib armv7 <17ee3fe220c23b1f898d21ba25b2bcac> /usr/lib/system/libsystem_c.dylib
0x35b6e000 - 0x35b72fff libGFXShared.dylib armv7 <a0772a32cd8b3b9194bb0c29807c1c5b> /System/Library/Frameworks/OpenGLES.framework/libGFXShared.dylib
0x35b73000 - 0x35bb5fff CoreAudio armv7 <c972fd5f8e89333ca680b9a33587f896> /System/Library/Frameworks/CoreAudio.framework/CoreAudio
0x35bb6000 - 0x35c5cfff Celestial armv7 <407badafc6403692bf099d542d28bf7f> /System/Library/PrivateFrameworks/Celestial.framework/Celestial
0x35c61000 - 0x35d69fff CoreData armv7 <9843a401dd1d322383e3e40021cc8b95> /System/Library/Frameworks/CoreData.framework/CoreData
0x35d6a000 - 0x35d6ffff MobileKeyBag armv7 <8c35c090bc373cb181fc26b961b8dba5> /System/Library/PrivateFrameworks/MobileKeyBag.framework/MobileKeyBag
0x35d71000 - 0x35d8efff libsystem_info.dylib armv7 <48016be86e3f3cd9aeee1c6590e1ac6f> /usr/lib/system/libsystem_info.dylib
0x35dd6000 - 0x35e87fff WebKit armv7 <eb9a0d69c64b3127b2bffd71641add3b> /System/Library/PrivateFrameworks/WebKit.framework/WebKit
0x3619c000 - 0x361c5fff MobileCoreServices armv7 <57fef84bdc17301d8bf53ba0fb967fe6> /System/Library/Frameworks/MobileCoreServices.framework/MobileCoreServices
0x361c6000 - 0x361c7fff CoreSurface armv7 <7b83cd757da73e6e826693c29296d3fa> /System/Library/PrivateFrameworks/CoreSurface.framework/CoreSurface
0x361c8000 - 0x361d5fff libbsm.0.dylib armv7 <0a1e2bb78d5138419ecad8ba0fe42fdd> /usr/lib/libbsm.0.dylib
0x362a3000 - 0x362e3fff CoreMedia armv7 <8e0570582ba535bfa74f1f00eef64376> /System/Library/Frameworks/CoreMedia.framework/CoreMedia
0x362fa000 - 0x3634bfff libsqlite3.dylib armv7 <8a41cc6a6d9332308bc415d27577fd24> /usr/lib/libsqlite3.dylib
0x36497000 - 0x364cbfff VideoToolbox armv7 <570c63dc3a273a5a8c9072fd5567f5c1> /System/Library/PrivateFrameworks/VideoToolbox.framework/VideoToolbox
0x3662e000 - 0x3691bfff libLAPACK.dylib armv7 <b855d60dac01310495453bddfd004f0d> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/lib LAPACK.dylib
0x36923000 - 0x36923fff libdnsinfo.dylib armv7 <21415179ffa03f949fa8cc851c6c31c7> /usr/lib/system/libdnsinfo.dylib
0x36924000 - 0x36963fff libSystem.B.dylib armv7 <64cf947dd8423eeeb677f81dd3eb2d9d> /usr/lib/libSystem.B.dylib
0x3699a000 - 0x36a5efff libobjc.A.dylib armv7 <a89ef30f6d663254babb6329ce02ca3d> /usr/lib/libobjc.A.dylib
0x36a5f000 - 0x36a62fff CaptiveNetwork armv7 <fc834fd33a18341ea7506587ad895703> /System/Library/PrivateFrameworks/CaptiveNetwork.framework/CaptiveNetwork
0x36a7f000 - 0x36a92fff libmis.dylib armv7 <529ea6e3a87230ce9f6cf3285c22429c> /usr/lib/libmis.dylib
0x36a9b000 - 0x36aadfff PersistentConnection armv7 <659ea9d5b13d3fefb37acff09016a69c> /System/Library/PrivateFrameworks/PersistentConnection.framework/PersistentConn ection
0x36aae000 - 0x36ab0fff MailServices armv7 <74ae0145ef713c6d91fd8f68885b0a61> /System/Library/PrivateFrameworks/MailServices.framework/MailServices
0x36ab1000 - 0x36ab5fff AssetsLibraryServices armv7 <e1cbfe599c96369ca4bdb0dd99d3cd9f> /System/Library/PrivateFrameworks/AssetsLibraryServices.framework/AssetsLibrary Services
0x36b1b000 - 0x36b1dfff IOMobileFramebuffer armv7 <683f321680763e519d61541170ba2133> /System/Library/PrivateFrameworks/IOMobileFramebuffer.framework/IOMobileFramebu ffer
0x36b26000 - 0x36b33fff libdispatch.dylib armv7 <9a0511ad5ebc3db898f1f49ed1a73d34> /usr/lib/system/libdispatch.dylib
0x36b34000 - 0x36b44fff WebBookmarks armv7 <6956561235333e74b8ff316cb2edc93e> /System/Library/PrivateFrameworks/WebBookmarks.framework/WebBookmarks
0x36b47000 - 0x36b4cfff libnotify.dylib armv7 <9d7198e91de9386a9e5ea43608a66a57> /usr/lib/system/libnotify.dylib
0x36b4d000 - 0x36b7ffff iTunesStore armv7 <598160e1ab3a3bddb5135ec122661ed7> /System/Library/PrivateFrameworks/iTunesStore.framework/iTunesStore
0x36b80000 - 0x36c2ffff QuartzCore armv7 <ef9632c9781f3101916b65e9faae1579> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
0x36c30000 - 0x36c33fff libmacho.dylib armv7 <53908d448e9e32418652a4afee5bc578> /usr/lib/system/libmacho.dylib
0x36cf6000 - 0x36d29fff AppSupport armv7 <0217468bd9f839229a47910b7816b3d5> /System/Library/PrivateFrameworks/AppSupport.framework/AppSupport
0x36d2a000 - 0x36d31fff libMobileGestalt.dylib armv7 <55f29184efcc3046bb833dd72a4487e1> /usr/lib/libMobileGestalt.dylib
0x36d4c000 - 0x36d70fff MediaControl armv7 <1cfc7d79f554357ab59eb69f9efebf07> /System/Library/PrivateFrameworks/MediaControl.framework/MedMediaControl
0x36dbf000 - 0x36e43fff AVFoundation armv7 <eeaf5f4f822436a5bd1655f536e69879> /System/Library/Frameworks/AVFoundation.framework/AVFoundation
0x36e44000 - 0x36e92fff GMM armv7 <049361f664eb3f30b0d25cd56ffc1f0f> /System/Library/PrivateFrameworks/GMM.framework/GMM
0x36e93000 - 0x36e94fff libsystem_network.dylib armv7 <3e0b7d6754cd33669c0680525f03ede1> /usr/lib/system/libsystem_network.dylib
0x36ed9000 - 0x36f2efff libvDSP.dylib armv7 <0221caba81a235c5a896a835e2aac047> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/lib vDSP.dylib
0x36f3c000 - 0x36f8afff CoreMotion armv7 <5e6b884d36d93789b40b7f3876130417> /System/Library/Frameworks/CoreMotion.framework/CoreMotion
0x36f97000 - 0x36f99fff CrashReporterSupport armv7 <9e7efa009730322f84bbc5d8bf1ded94> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/CrashReporterS upport
0x36f9a000 - 0x36fa8fff OpenGLES armv7 <5a76beaeaa013f0cbf16e5cb154598ab> /System/Library/Frameworks/OpenGLES.framework/OpenGLES
0x36fa9000 - 0x36fe1fff IOKit armv7 <80ae313ad69d3363935c88e51a11862d> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x36fe2000 - 0x36fe5fff ActorKit armv7 <f7aa6cdd654231988aafcf448978f450> /System/Library/PrivateFrameworks/ActorKit.framework/ActorKit
0x36fe6000 - 0x37006fff PrintKit armv7 <e5a01ca9083a36afacc08611a398e2ad> /System/Library/PrivateFrameworks/PrintKit.framework/PrintKit
0x370c4000 - 0x371abfff iTunesStoreUI armv7 <7bfa89cbc9713056be4e751199e1a246> /System/Library/PrivateFrameworks/iTunesStoreUI.framework/iTunesStoreUI
0x371c8000 - 0x371d4fff HomeSharing armv7 <2df6957cdfea31aea12eebf27ca1691c> /System/Library/PrivateFrameworks/HomeSharing.framework/HomeSharing
0x371d5000 - 0x37211fff libGLImage.dylib armv7 <9d97699e44ee3651ba4ac37e5adec35b> /System/Library/Frameworks/OpenGLES.framework/libGLImage.dylib
0x37280000 - 0x3730afff Message armv7 <2cce1aa95a493906bb0227197f9e4b96> /System/Library/PrivateFrameworks/Message.framework/Message
0x37352000 - 0x373effff AddressBookUI armv7 <e354aeb3d96e30338e90cc3638ffe81b> /System/Library/Frameworks/AddressBookUI.framework/AddressBookUI
0x373f0000 - 0x373f0fff vecLib armv7 <0c60cd0a60f43d2791d36cb357d30e3c> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vec Lib -
Ibook crashed when watching yahoo video
Hi anyone out there,
I have an ibook G4 made in the end of 2005. Running Tiger 1.4.11. Recently I was watching a news clip on Yahoo and it crashed Safari and then froze the cursor. When I went to repower I got a spinning wheel and the computer wouldn't reboot. . I then opened the drive with Allsoft Disc warrior and rebuilt the drive. It has been working fine for 4 days now and suddenly it did the same thing again today. This time when it crashed Safari I was given a box with error message that said to restart the computer. I did so and then the wheel just spun and I figured I will have to Disc warrior again. All I did was put the disc in while it was on the grey page w/ apple logo and it booted up Does anyone have a clue as to what's happening??Does this iBook have the original hard drive in it? If so, it is getting to be 4-5 years old. The average useful life of a hard drive is 3-5 years, so if it's the original, it's likely getting pretty long in the tooth.
First thing to do--back up your data and keep it backed up.
Next, go to Disk Utility and see what the S.M.A.R.T. status of your drive is. For a detailed look, download S.M.A.R.T. Utility. You can download the demo and run it several times for free.
http://www.versiontracker.com/dyn/moreinfo/macosx/32454
My guess is that your hard drive is going south and will need to be replaced.
Good luck! -
Ibook crashes when going online w/ safari???
Hey gang, first time posting here. My 1 1/2-year old ibook is crashing each time i go online using safari. The screen goes slightly gray, and a message shows up in english, german, chinese, and japanese telling me to shutdown/restart my laptop.Have I been hit with a virus/worm? What should I do?
Same thing is happening to my iMac intel. It only happens with Safari and it actually got worse. After awhile we only got the black screen after we restarted after the kernal panic. After many tries we had to erase the hard drive (with Apple support's approval) and reinstall the OS. It didn't work at first but we finally got it to load. But . . . the same thing is still happening. Computer runs great until I run Safari. Has happened a few times when Safari is running and I'm downloading. Any ideas? This is a serious one.
-
Hey
My iBook has started to crash sometimes when I wake it up from sleep mode. I have now idea why, it happens randomly but only when it wakes up.
What happens is the screen goes grey and a black box tells my to restart my computer i four different languages.
I have viewed the crash report but have no idea what it means. So I will also post it here, if somebody knows what it all means:
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000002351351A PC=0x00000000002FE038
Latest crash info for cpu 0:
Exception state (sv=0x2E292280)
PC=0x002FE038; MSR=0x00009030; DAR=0x2351351A; DSISR=0x40000000; LR=0x002FE0C4; R1=0x17793C20; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x002FE0C4 0x002FF84C 0x002B6494 0x002EA2C8 0x0008B364 0x0002921C
0x000233F8 0x000ABAAC 0x65685874
Proceeding back via exception chain:
Exception state (sv=0x2E292280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x2D702000)
PC=0x9000AB48; MSR=0x0200F030; DAR=0xE00F5000; DSISR=0x42000000; LR=0x9000AA9C; R1=0xBFFFC690; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.8.0: Fri Sep 8 17:18:57 PDT 2006; root:xnu-792.12.6.obj~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x00095138 0x00095650 0x00026898 0x000A7E04 0x000AB780
Proceeding back via exception chain:
Exception state (sv=0x2E292280)
PC=0x002FE038; MSR=0x00009030; DAR=0x2351351A; DSISR=0x40000000; LR=0x002FE0C4; R1=0x17793C20; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x002FE0C4 0x002FF84C 0x002B6494 0x002EA2C8 0x0008B364 0x0002921C
0x000233F8 0x000ABAAC 0x65685874
Exception state (sv=0x2D702000)
PC=0x9000AB48; MSR=0x0200F030; DAR=0xE00F5000; DSISR=0x42000000; LR=0x9000AA9C; R1=0xBFFFC690; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.8.0: Fri Sep 8 17:18:57 PDT 2006; root:xnu-792.12.6.obj~1/RELEASE_PPCModel: PowerBook6,7, BootROM 4.9.3f0, 1 processors, PowerPC G4 (1.5), 1.33 GHz, 1 GB
Graphics: ATI Mobility Radeon 9550, ATY,M12, AGP, 32 MB
Memory Module: DIMM0/BUILT-IN, 512 MB, built-in, built-in
Memory Module: DIMM1/J7, 512 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, , V.92, Version 1.0,
Bluetooth: Version 1.7.8f2, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: pci106b,4318, sppci_othernetwork, SLOT-B
Parallel ATA Device: MATSHITACD-RW CW-8124,
Parallel ATA Device: FUJITSU MHV2060AT, 55.89 GB
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
iBook 12" G4 Mac OS X (10.4.8) 60Gb HD, 1Gb RAM
I hope you can give me som help here.
NikolajI solved it my self
-
IBooks crashes when opening a specific book
Opening one specific purchased book in iBooks causes iBooks to crash.
OS X 10.10
iBooks: 1.1
Book: Inside Smart Geometry
Is there a workaround for this error, if not how can I request that Apple fix the book layout so that it can be a read in iBooks.
Andy
error is as follows:
14/03/2015 21:17:52.856 iBooks[3829]: An uncaught exception was raised
14/03/2015 21:17:52.856 iBooks[3829]: Book does not have fixed layout dimensions: file:///Users/andy/Library/Containers/com.apple.BKAgentService/Data/Documents/i Books/Books/901115888.epub/
14/03/2015 21:17:52.856 iBooks[3829]: (
0 CoreFoundation 0x00007fff9a38464c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff93a236de objc_exception_throw + 43
2 CoreFoundation 0x00007fff9a3844fd +[NSException raise:format:] + 205
3 BKAssetEpub 0x000000010d4f0fe1 _ZNK12ITEpubFolder28copyIsLinearFromReadingOrderEj + 1343
4 BKAssetEpub 0x000000010d4e5fb5 _ZNSt3__118__tree_left_rotateIPNS_16__tree_node_baseIPvEEEEvT_ + 6840
5 BKAssetEpub 0x000000010d4e506d _ZNSt3__118__tree_left_rotateIPNS_16__tree_node_baseIPvEEEEvT_ + 2928
6 BKAssetEpub 0x000000010d4e5003 _ZNSt3__118__tree_left_rotateIPNS_16__tree_node_baseIPvEEEEvT_ + 2822
7 iBooks 0x000000010267b027 iBooks + 213031
8 iBooks 0x000000010267d6a2 iBooks + 222882
9 libdispatch.dylib 0x00007fff97c7c323 _dispatch_call_block_and_release + 12
10 libdispatch.dylib 0x00007fff97c77c13 _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff97c83cbf _dispatch_main_queue_callback_4CF + 861
12 CoreFoundation 0x00007fff9a2d7c59 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
13 CoreFoundation 0x00007fff9a2942ef __CFRunLoopRun + 2159
14 CoreFoundation 0x00007fff9a293838 CFRunLoopRunSpecific + 296
15 HIToolbox 0x00007fff9b94643f RunCurrentEventLoopInMode + 235
16 HIToolbox 0x00007fff9b9461ba ReceiveNextEventCommon + 431
17 HIToolbox 0x00007fff9b945ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
18 AppKit 0x00007fff91d66821 _DPSNextEvent + 964
19 AppKit 0x00007fff91d65fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
20 AppKit 0x00007fff91d59f73 -[NSApplication run] + 594
21 AppKit 0x00007fff91d45424 NSApplicationMain + 1832
22 libdyld.dylib 0x00007fff9026e5c9 start + 1
14/03/2015 21:17:52.856 iBooks[3829]: *** Terminating app due to uncaught exception 'NSIllegalState', reason: 'Book does not have fixed layout dimensions: file:///Users/andy/Library/Containers/com.apple.BKAgentService/Data/Documents/i Books/Books/901115888.epub/'
*** First throw call stack:
0 CoreFoundation 0x00007fff9a38464c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff93a236de objc_exception_throw + 43
2 CoreFoundation 0x00007fff9a3844fd +[NSException raise:format:] + 205
3 BKAssetEpub 0x000000010d4f0fe1 _ZNK12ITEpubFolder28copyIsLinearFromReadingOrderEj + 1343
4 BKAssetEpub 0x000000010d4e5fb5 _ZNSt3__118__tree_left_rotateIPNS_16__tree_node_baseIPvEEEEvT_ + 6840
5 BKAssetEpub 0x000000010d4e506d _ZNSt3__118__tree_left_rotateIPNS_16__tree_node_baseIPvEEEEvT_ + 2928
6 BKAssetEpub 0x000000010d4e5003 _ZNSt3__118__tree_left_rotateIPNS_16__tree_node_baseIPvEEEEvT_ + 2822
7 iBooks 0x000000010267b027 iBooks + 213031
8 iBooks 0x000000010267d6a2 iBooks + 222882
9 libdispatch.dylib 0x00007fff97c7c323 _dispatch_call_block_and_release + 12
10 libdispatch.dylib 0x00007fff97c77c13 _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff97c83cbf _dispatch_main_queue_callback_4CF + 861
12 CoreFoundation 0x00007fff9a2d7c59 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
13 CoreFoundation 0x00007fff9a2942ef __CFRunLoopRun + 2159
14 CoreFoundation 0x00007fff9a293838 CFRunLoopRunSpecific + 296
15 HIToolbox 0x00007fff9b94643f RunCurrentEventLoopInMode + 235
16 HIToolbox 0x00007fff9b9461ba ReceiveNextEventCommon + 431
17 HIToolbox 0x00007fff9b945ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
18 AppKit 0x00007fff91d66821 _DPSNextEvent + 964
19 AppKit 0x00007fff91d65fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
20 AppKit 0x00007fff91d59f73 -[NSApplication run] + 594
21 AppKit 0x00007fff91d45424 NSApplicationMain + 1832
22 libdyld.dylib 0x00007fff9026e5c9 start + 1It looks like the book is corrupt. You could try deleting it and downloading it again, but I doubt that there will be any change. You would have to contact either the uploader or Apple customer service.
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IBook crashes when I view the exported EPUB3 on iBook ipad
HI I am trying to make an iBook using inDesign. When I export to EPUB fixed layout ,and open it on ipad using iBooks , only the first 2 pages are showing , then ibook freezes.
Would appreciate any help tks!
BTW all current updates for apps and system are installed for ipad .I do not see them with Overprint Preview turned on. The box is on the cover files. It shows up in mail preview and in iBooks.
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Firefox crashes when idle (viewing) on mjpeg streams at seemingly random intervals.
When viewing a page with multiple embedded mjpeg streams, firefox randomly crashes. Sometimes it can sit for hours on the page, other times it will crash much sooner. It hasn't made it 24 hours ever.
I am having the exact same problem. Identical symptoms. I have tried everything suggested. Clean install, reset, running without plugins, checked virus killer, checked firewall, checked for malware and viruses, nothing. This problem only started after upgrading to Firefox version 22. I am running Windows 7 64 bit. Please look into this problem. After searching the internet quite extensively I can tell you that it doesn't appear to be a new problem. The pages will stop loading or rather they are loading but nothing actually appears, at random intervals. Sometimes it can go hours before a problem sometimes minutes or seconds. The only way to get webpages to load again is to kill firefox (including in the task manager) and restart. The program hangs in the task manager as if it has crashed.
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Since recent updates (37.0.2 now) crashes when idle
Firefox has been solid for a long time. Recently, it has started crashing while I'm off doing something else and a browser window is open. I can't recall it crashing while I'm active within FF. I'll be checking email or even just leaving the system idle, and suddenly the crash box pops up. I can upload recent crash reports (that are sent to Mozilla) but I'm not sure how to do that.
Thanks
TomDownload the current full installers for your Norton programs and save them.
'''[https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us Download and run the Norton Removal Tool to uninstall your Norton product]'''
After rebooting the computer, run a registry scanner. Then run the installers.
Norton showed where to exclude things from Autoprotect
Open '''Norton Administrative Settings.''' Under '''Performance Monitoring, '''
find '''Program Exclusions. ''' To its far right, press the '''Configure +''' link.
You will have to add each program one at a time from the '''Mozilla Firefox'''
and '''Mozilla Maintenance Service'''<Windows> folders..
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