IBook crashing when moved, scr saver etc
For some reason, our iBook G4/1.33ghz/512Mb/OS X 10.4.4 suddenly started to crash/kernel panic crash, 5-6 times per day, often at following occasions:
1) when battery saver screen saver (screen dimmed by power mgmt, not screen savers like Flurry) leads to a state where iBook cannot be waked, it's not only the screen that's dimmed - ie it's dead. No resets except hard reset will have any effect.
2) restarting (only 5 sec powerbutton reset will work) after such crash usually leads to a kernel panic. After restarting after the panic crash, it will often crash again.
3) kernel panic also happens in most cases when computer is moved, even if it's gently. Presumably after sudden motion sensor kicks in.
Furthermore:
- Apple Hardware test shows no errors (both several short and long tests).
- RAMs are Apple native and does not seem to be defective.
- PRAM and NVRAM have been resetted several times over.
- preference files relating to power management have been put in trash.
Hi Leemakiyama,
Welcome to Apple Discussions
Have you tried performing an Archive and Install? You can find more information about the Archive and Install feature in Knowledge Base Document 107120.
You might have corrupted software or hardware that is failing (or failed). I suggest Logging your Kernel Panic so that if you need to show it to Apple, you can. If you don't know how to log a Kernel Panic, Knowledge Base Document 106228 can help out. I also suggest posting bits of the system log (found in console) or crash log (the specific application can also be found in console) and posting it here. That way we might be able to determine what might be going on. Do you have anything connected to your iBook when this happens? You said your iBook crashes when moved, how so? Does it crash if you move the display? You might want to bring your iBook to your local Apple Store/Reseller.
I hope that helps,
Jon
Similar Messages
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Our woes regards to our iBook G4/1.33ghz/512Mb/OS X 10.4.4 was first dealt with in following topic:
http://discussions.apple.com/thread.jspa?threadID=356812
However, I have noticed that the iBook ALWAYS crashes when it's moved/lifted (which made me suspect there's a mechanical fault with the motion detector) but now we've figured out that it only happens if it's moved while holding/supporting the lower left corner (lefthand side of the trackpad).
Could anyone who ever opened a iBook tell me what's located under there?Hi Leemaklyama,
Welcome to Apple Discussions
Right underneath the left hand corner of your iBook is the hard drive. What happens when it crashes? Does it just go black or does the whole computer turn off? Does it crash if you move the monitor?
I suggest suggest going to the Apple Menu () and selecting About This Mac. A window should appear, on the bottom of the window you should see a button that says More Info... (click it). This will open up System Profiler (also in Applications/Utilities/System Profiler). On the left hand side you should see three categories, one being Hardware. Under Hardware click ATA, that will have your optical and hard drive. Click on the second ATA Bus (Under ATA Device Tree), it should say something like Toshiba (a bunch of letters and numbers). Under it, information about the drive will show up, go down to S.M.A.R.T. status. What does it say next to it? Verified? Failing? This is important, it will tell you what shape your hard drive is in. You can also find your drives S.M.A.R.T via Disk Utilities (in the Utilities folder or on the Install Discs).
I suggest bringing your iBook to your local Apple Store/Reseller and have them check it out.
I hope that helps,
Jon -
Logic crashes when trying to save/quit or open in 10.6.8
Logic crashes when trying to save/quit or open in 10.6.8 on Logic 9.1.4
Done everything like repair permissions etc.
Reinstalled both Logic and OS 10.6 (then updated to 10.6.8)
Still doing it.
Any advice guys?OK,
I have installed logic 9.1.5 from the apple site and run that, still same problem.. so i have finally managed to get my hands on the logic 9 disc.. it says on the apple site to remove logic 9 from your mac, to simply drag the logic app to trash and reinstall. i did this with 10.6.0 installed and run it and still error. I then combo updated to .4 .6 and to .7 without updating logic still error.. Then i have combo updated to 10.6.8 still error.. finally i installed the 9.1.5 update direct from the site on 10.6.8 and that hasnt worked either..
My question is, even though on the apple site it says to drop the app to the bin and reinstall, does this remove all necessary files? or do i have to do it manually and if so can someone tell me exactly what needs to go,before i try a proper reinstall.
Thanks
Brad -
Crash when moving objects...
I have a HUGE problem... in fact I have had lots of problems with Illustrator... but this is anoying.
At least 10 times a day the program just crashes when moving objects... some time text, some time pictures, sometime lines.
Every time i submit a CRASH report with the details... but really I think they are TRASH reports, I mean I have NEVER get an answer, update or ANYTHING from ADOBE.
Last week I almost lost my job because of the ineficiency of the program, the thing is that I used to work with Corel and I was the one who tooked the desicion to change to Illustrator, so I spend the money on an entire suite,GOD!!
My question is simple, it may sound bad, but honestly Can I get my money back? Does anyone have heard about someone getting just so frustrated with the suite like me?
I love PS, I work just fine with DW, but Illustrator and Adobe support is killing me and leaving me without job.
Daniel Vazquez my name...
619-671-0100 x 273 my phone, just in case that a miracle occurs and someone from Adobe can help me.!!!Ok, here I am after the crash number 8 of today, one more time moving objects in a document...
Answering your question about the system I have... here it is.
The system...
Intel(R) Core(TM) Dual Quad CPU
Q8300 @ 2.50 Ghz.
4 Gb RAM
Running on
Microsoft Windows XP
Professional x64 Edition
Version 2003
Service Pack 2
Video Card
NVIDIA GeForce 8400 GS
The program
Adobe Illustrator CS4 out of a box with Creative Web Suite.
And the info out of illustrator menu>System Info is as follows.
Thanks.
System info (from illustator Help)
Components:
ACE 2008/08/27-18:10:41 53.355610 53.355610
Adobe Linguisitc Library 4.0.0
AdobeLM 3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
FLEXnet Publisher (32 bit)
Adobe Owl 2008/08/12-18:12:12 2.0.69 53.353913
Adobe Owl Canvas 2.0.69 53.353913
PDFL 2008/07/29-20:24:25 53.199969 53.199969
Adobe Product Improvement Program 1.0.0.220
AdobePSL 53.497547_11.497538 53.497547_11.497538
Adobe Updater Library 6.0.0.1452 (BuildVersion: 52.338651; BuildDate: Wed Apr 16 2008 19:28:20) 52.338651
Adobe XMP Core 4.2.2 53.351735
Adobe XMP Files 4.2.2 53.351735
Adobe XMP Script 4.2.2 53.351735
Adobe CAPS 2,0,99,0 2.135373
Adobe EPIC 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
Adobe EPIC EULA 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AFL 1.0
AFlamingo 2008/07/09-11:28:44 53.350580 53.350580
AGM 2008/08/27-18:10:41 53.355610 53.355610
AdobeHelp Dynamic Link Library 1, 3, 11, 0
AIPort 1.0 23.68434
AMTLib 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
ARE 2008/08/27-18:10:41 53.355610 53.355610
Adobe Illustrator 1.0
AsnEndUser Dynamic Link Library 1, 6, 0, 8
Unknown Name
AXE8SharedExpat 2008/06/11-20:19:53 NFR 53.348206 53.348206
AXEDOMCore 2008/06/11-20:19:53 53.348206 53.348206
AXSLE 3.3 1.242790
BIB 2008/08/27-18:10:41 53.355610 53.355610
BIBUtils 2008/08/27-18:10:41 53.355610 53.355610
CoolType 2008/08/27-18:10:41 53.355610 53.355610
AdobeCrashReporter 3.0.20080806
ExtendScript 2008/07/28-19:31:09 53.352300 53.352300
Adobe XMP FileInfo 4.2.2 53.351735
FilterPort 1.1 52.
FLEXnet Publisher (32 bit)
Microsoft® Windows® Operating System 5.2.6001.22319
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
International Components for Unicode 3, 4, 0, 0
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
International Components for Unicode 3, 4, 0, 0
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
JP2KLib 2008/06/11-20:19:53 53.100857 53.100857
Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession 2, 0, 0, 611
Transport Dynamic Link Library 2, 0, 0, 1211
Transport Dynamic Link Library 2, 0, 0, 716
LogUtils 1, 0, 0, 06052006
MPS 2008/07/07-10:33:04 53.350311 53.350311
Microsoft (R) Visual C++ 6.00.8168.0
Microsoft® Visual Studio .NET 7.10.3077.0
Microsoft® Visual Studio® 2005 8.00.50727.4053
Microsoft® Visual Studio .NET 7.10.3052.4
Microsoft® Visual Studio® 2005 8.00.50727.4053
Microsoft® Visual C++ 2.10.000
Microsoft® Visual C++ 4.00.5270
PDFPort 2008/08/20-20:15:08 53.354855 53.354855
Adobe PDFSettings 1.04
Adobe Photoshop CS4 CS4
Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 1.0.0.71
Registration 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
Adobe India Sangam Core Code 2008/07/17-10:11:31 53.102428 53.102428
Adobe India SangamML Import from Sangam 2008/07/17-10:11:31 53.102428 53.102428
ScCore 2008/07/28-19:31:09 53.352300 53.352300
Microsoft® Windows® Operating System 6.00.2600.0000
SVGExport 6, 0, 0, 305507 1.305507
SVGRE 6, 0, 0, 305507 1.305507
WRServices Friday May 30 2008 7:18:42 Build 0.7713 0.7713
ATE
OS: Windows
Version: 5.2
System Architecture: x86
Built-In Memory: 4084 MB
User Name: Daniel Vazquez
Serial Number: 9228870813575442
Application Folder:
C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\
Primary Scratch Folder:
C:\Documents and Settings\dvazquez\Local Settings\Temp\
Secondary Scratch Folder:
Plug-ins:
Live Menu Item
Adobe AI Application Plugin
Control Groups
Color Conversion
Composite Fonts
New Cache Plugin
AdobeLicenseManager
ZStringTable
Window Menu
Main Filters
Main File Formats
File Format Place EPS
AI File Format
Debug Menu
SLO Text Tool
Mesh Object
Document Window Plugin
Sweet Pea 2 Adapter Plugin
ADM Plugin
ASLib
AdobeActionManager
AILocalized Resources Plugin
FrameworkS
Art Converters v2
FlattenTransparency
FO Conversion Suite
Pathfinder Suite
PDF Suite
BRS Pencil Tool
Rasterize 8
AdobeSlicingPlugin
AdobeActionPalette
AdobeBrushMgr
Adobe Color Harmony Plugin
Control Palette Plugin
Adobe Deform Plugin
AdobeLayerPalette
Adobe Planar Edit Plugin
AdobePaintStyle
PathConstruction Suite
AdobeSwatch_
AdobeToolSelector
Adobe Tracing Object
Adobe Variables Palette
Adobe Custom Workspace
AdobeDiffusionRaster
SvgFileFormat
Snapomatic
Adobe Geometry Suite
Flatten Suite
ShapeConstruction Suite
ExpandS
AI Save For Web
SWFExport
Photoshop Plugin Adapter Targa
Photoshop Plugin Adapter PNG
Photoshop Plugin Adapter Pixar
Photoshop Plugin Adapter PCX
Photoshop Plugin Adapter BMP
Photoshop Plugin Adapter Unsharp Mask...
Photoshop Plugin Adapter Smart Blur...
Photoshop Plugin Adapter Radial Blur...
Photoshop Plugin Adapter Pointillize...
Photoshop Plugin Adapter NTSC Colors
Photoshop Plugin Adapter Mezzotint...
Photoshop Plugin Adapter Gaussian Blur...
Photoshop Plugin Adapter De-Interlace...
Photoshop Plugin Adapter Crystallize...
Photoshop Plugin Adapter Color Halftone...
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Photoshop Plugin Adapter Note Paper...
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Photoshop Plugin Adapter Craquelure...
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Twirl v2
AdobeBuiltInToolbox
Adobe Symbolism
Simplify
ShapeTool
Segment Tools
Adobe Scatter Brush Tool
Reshape Tool
Magic Wand
Liquify
Lasso
Knife Tool
Adobe Flare Plugin
AdobeTextDropper
Adobe Eraser Tool
Adobe Crop Tool
Adobe Calligraphic Brush Tool
BoundingBox
AdobeArtBrushTool
Advanced Select
Smart Punctuation
TxtColumns
Spell Check Dictionary
Spell Check UI
Find Replace UI
TextFindFont
TypeCase
Adobe PSD File Import
Adobe PSD File Export
Photoshop Adapter
TIFF File Format
TextExport
AISangamMapper
PNG File Format
MPSParser
MPSExport
MPSCommon
Mojikumi UI
JPEG2K Plugin
JPEG Plugin
GIF89a Plugin
FXG UI
FXG
FreeHand Import Plugin
Adobe DXFDWG Format
ZigZag v2
Scribble v2
TextWrap Dlg
ShapeEffects v2
Adobe Scribble Fill
Saturate
Round v2
Roughen v2
Punk v2
AdobePathfinderPalette
Overprint
OffsetPath v2
AI Object Mosaic Plug-in
MaskHelper v2
Inverse
FuzzyEffect v2
Distort v2
Find
Expand
DropShadow
TrimMark v2
Colors
Cleanup
Adjust
AddArrowHeads v2
Add Anchor Points
Adobe Welcome Screen
AdobeTransparencyEditor
AdobeTransformObjects
Transform v2
Adobe Tracing UI
Adobe Symbol Palette Plugin
SVG Filter Effect v2
Stroke Offset v2
Services
SeparationPreviewPlugin
Scripts Menu
ScriptingSupport
Print Plugin
AdobeNavigator
Adobe Path Blends
AdobeLinkPalette
Kinsoku Dlg
KBSC Plugin
GradientMeshPlugin
Flattening Preview
FileClipboardPreference
DocInfo
Character and Paragraph Styles
Asset Management
Adobe Art Style Plugin
Adobe App Bar Controls Host
Alternate Glyph Palette
AdobeAlignObjects
3D v2
PDF File Format
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Process: AdobeAcrobat [70171]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.04 (11.0.04)
Code Type: X86 (Native)
Parent Process: launchd [174]
Responsible: AdobeAcrobat [70171]
User ID: 502
Date/Time: 2013-11-20 06:12:26.508 -0800
OS Version: Mac OS X 10.9.1 (13B27)
Report Version: 11
Anonymous UUID: 1634FC89-36AC-7388-53BA-FCEBE3E49B63
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Exception Type: EXC_CRASH (SIGABRT)
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Help required.Since upgrading to Lion I get regular crashes when trying to save images using Photoshop elements. Extract from crash report:
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Word 2013 crashes when doing a save as pdf
Word 2013 will crash when doing a 'save as' pdf
It sounds like an item in HD/Library/Contextual Menu Items. Drag the contents of that folder to the desktop and test again. If that sorts it put the items back one at a time to find the culprit..
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[email protected] -
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