IBook doesn't load CD's/DVD's at all

Can someone please give me some advise? I loaded my iBook today and found that iChat was no more! When I click to load it a question mark appears over it and it does not load at all. When I checked for it in Applications it isn't in there either. Somehow it has completed disappeared!
To make things worse, when I tried to put my iLife DVD in or any other for that matter, the drive has a think about it and then rejects the disk, so I now have the problem that I can't even do a system restore as the drive is bust. I have tried resetting the power systems etc. as suggested on the Apple website, so any other suggestions for this would be much appreciated.
Thanks

Try turning it over and make sure you didn't put it in upside down. Make sure the disk is clean. You can also try cleaning the lens with a lens cleaning kit. Absent that, take it in for a repair.

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Libellen wrote:
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Libellen wrote:
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dictionary. wrote:
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!http://i46.tinypic.com/2nvn6f.gif!
Drive cleaner can do wonders for your drive. Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs.
==========
http://support.apple.com/kb/HT2801 *Apple Portables: Troubleshooting the slot load optical disc drive*
=========
Make sure the DVDs are not dirty, smudged and/or scratched.
http://docs.info.apple.com/article.html?artnum=50448 *How to Handle and Clean CD and DVD Discs*
=========
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!http://i51.tinypic.com/9bkxeq.gif!

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IBook doesn't load CD's/DVD's at all

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