IBook freezes at the Apple Logo

I'm trying to help my mother get her iBook ready to take to warmer climates this winter. She transferred all of her data via firewire and now is unable to get it booted up. It gets to the bitten apple logo and won't go any further. I had her try to zap the pram, no go, tried to boot up with the original cd's, no go. All this has been done over the phone so far. Tomorrow she's bringing it in for me to work on. Any ideas where to start?

Check out Apple's Knowledge Base articles on troubleshooting portables that won't turn on or start up:
http://docs.info.apple.com/article.html?artnum=50959
What version of the OS is running on the iBook?

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On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but nothing works. Any other ideas? Or is the phone simply corrupt in some way?

On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but neither works. Any other ideas? Or is the phone simply corrupt in some way?

Did you try to connect in recovery mode and restore without using the latest backup?
Recovery mode and How to back up your data and set up as a new device
If setting up as new device does not work, you'll have to get it serviced or looked at by visiting an Apple Store.
Did you try to remove the ipsw firmware file and restore, to make iTunes download a new copy from Apple?
Those files are located here:
Rename, move, or delete the iOS software file (.ipsw)
iTunes uses "ipsw" files to restore your iPod or iPhone. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Mac OS X
iPhone
~/Library/iTunes/iPhone Software Updates
iPad
~/Library/iTunes/iPad Software Updates
iPod touch
~/Library/iTunes/iPod Software Updates
Note: The tilde "~" represents your Home directory.
Windows 7 and Vista
iPhone
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
Note: If you don't see the AppData folder, you may need to show hidden files.
Message was edited by: Ingo2711

My iphone 4 is acting like crap right i can't even restore it everytime i try to reboot it my iphone freezes at the apple logo it is ******* to the point where i just want to smash it how do i solve this problem please help?

my iphone 4 is acting like crap right i can't even restore it everytime i try to reboot it my iphone freezes at the apple logo it is ******* me off to the point where i just want to smash it how do i solve this problem please help?

Don't worry, just follow these steps to fix iPhone stuck on Apple logo
=> First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
=> Now install the iTunes application in your System and connect your Device with computer via Data cable
=> Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
=> Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
I hope that will surely
Thank you...

When restarting my iPad 1 freezes on the apple logo. It even does when I try and do a reset by holding power and the hold button for 10 seconds.

When restarting my iPad 1 freezes on the apple logo. It even does when I try and do a reset by holding power and the hold button for 10 seconds.

If the reset doesn't work, you have to force the iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

My ipad is freezing on the apple logo!!!!!!

Hey Guys!
I turned my iPad off the other day now its freezing on the apple logo. Its still freezing now since about 6 hours, I tried to reset it (home+turn off button)...no effect and I tried to reset it with itunes but itunes isnt showing up my device. I tried to let the battery run out but its taking really long or its just not running out of battery.
I really need help.
-applepad2
My Computer: Windows 7 - Pakard Bell TK 85 - iTunes 11
My Devices: iPad Mini,iPad 1,iPad 2,iPhone 4,iPod 4

Data will be lost but you can re-download past purchase e.g. Apps and Music
Download past purchase
http://support.apple.com/kb/HT2519

Ipad 4 freezes with the apple logo on startup

if my ipad runs out of battery i plug in in when the apple logo appears for a few seconds it has some type of system code down one side.
after that it just freezes with the apple logo on it
it was working just fine, it has the latest ios

Unable to Update or Restore
http://support.apple.com/kb/ht4097

My iphone 4 is freezing with the apple logo.

Hi, My iphone 4 4.3.5 is freezing with the apple logo. I tried restoring but gives me an error. The activity signal stops spinning and I can't turn off
the phone.

Oops I mean I don't have a computer*

My ipod is allways freezing at the apple logo when i start up my ipod 2nd gen

my ipod is allways freezing at the apple logo when i start up my ipod 2nd gen oh plz help meeee

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I tried to erase my ipod from settings but when i try to reboot it, it always freezes with the apple logo. How can i fix this and it doesn't even appear in my itunes?

I wanted to erase my ipod so i went on settings, then general and then i erased my ipod
but when the apple logo comes up, it just freezes right there and i try to reboot it but it keeps freezing
so how can i fix this? please help

Try a Safe Boot by Restarting and holding down the Shift key between the startup tone and the Apple logo w/pinwheel. It will take longer to boot up in Safe mode. If successful, go to System Preferences > Startup Disk > select your OSx disk and restart.
Regards,
Captfred

IPhone freezes at the apple logo

suddenly, today, I can't get my iphone to work. it should be plenty charged, as it charged all last night and was working this morning before it just stopped. at first it was freezing up when i went into apps, and I'd be able to reset only to have it freeze up again periodically.
but now, when i reset...it comes on with that apple logo and goes nowhere from there.
when i hook it into my macbook pro, where itunes will normally recognize it, it doesn't recognize it now. the macbook pro doesn't recognize that i'm even hooking anything in
i got 2 modes now:
1) the apple logo
2) off
so...any ideas? i bought this back in October

i'd give it atleast 15 min for sure.
the other tip is pretty nifty...said to hold down the home button while i connect the USB cord. it showed me a new screen on the iphone and was detected by itunes, asking me if i wanted to a recover... and i said yes.. it would extact software, go through a process.. but then at some point, it would just giving me a continuous status bar graphic... and the iphone showed an empty status bar with no progress.... each time, i'd let it do this until itunes would pop up with the "iphone could not be restored. unknown error occured"

Why does my itouch 8g freeze on the apple logo and with the loading wheel, why does my itouch 8g freeze on the apple logo and with the loading wheel

my i touch 8g freezes everytime i try to force restore and wont go past the apple logo and loading wheel it also on the top right of the screen has little color lines please if u can help do so because i need my i pod for working reasons!!! Thank You and God Bless

Hi,
Try placing your iPod in Recovery Mode and restoring it via iTunes: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

What to do if your iphone 3GS freezes on the apple logo and wont respond when you try to reboot it?

My iPhone 3GS keeps freezing as soon as i turn it on. I hold the home button and the power button to reboot it and it just wont respond to anything. It just stays froze on the apple logo with the black background and nothing else.

Hi hollie13,
I'm sorry to hear you are having issues with your iPhone not responding.
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Always back up your device before troubleshooting:
iOS: How to back up and restore your content
I've quoted some helpful highlights for you:
iPhone, iPad or iPod touch: Not responding or does not turn on
Resolution
Follow the appropriate steps for the symptom you're experiencing.
If the device is unresponsive or certain controls aren't working as expected, try restarting
To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off the device.
To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
If the device remains unresponsive or does not turn on (or power on), try resetting Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds. If there is no video, verify that the device has enough charge to turn on
Ensure the iPhone is connected to the Power Adapter it came with.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Home button to attempt to wake the device.
If the screen displays a red battery icon, let the device to continue to charge until it turns on.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode.
I hope this information helps ....
Have a great day!
- Judy

Freezing at the apple logo; 5 R's failed; need help...

4th gen ipod with color, only 7 mos old, used mostly in the car, been working fine until now abruptly :
1) playing different songs simultaneously (that is, you hear multiple songs overlayed on top of each other; the display showing only a single song playing fine)
2) playing a different song from another playlist - same result
3) trying #2 again - same result
4) holding the ipod in my hand, i can feel the whirring of the hard drive
5) putting the ipod next to my ear, heard a very familiar sound, the sound of a dying hard drive - sound like a disk read error and the hard drive just keep trying infinitely (those with failed external hard drives may know what i'm talking about)
6) tried to reset (i.e the first R) - got to the apple logo and froze
7) tried #6 again - same result
8) tried #6 again - a small folder with an exclamation point (not the big one, the small one) with www.apple.com/support/ipod beneath it flashed briefly (about 1 second) then the apple logo shows and it froze there
9) tried #6 again - same result as #8
10) plugged into the computer and reset ipod (i.e the second R) - same result as #8
11) at this point i gave up on the 5 R's as obviously the rest of the R's won't work
12) i scourged the discussions forum and googled the web but it seems like this is a rare problem and i turned up nothing
i'm considering sending it in for repair. if anyone thinks otherwise or have any tips for this particular problem, please speak up now. thanks in advance.
4th gen ipod with color 60gig Windows XP in warranty, has no problems till now

Hi Thanhvn,
Welcome to Apple Discussions
You gave up after 2 of the 5 Rs? If I did just 40% of everything, I would be in big trouble. Next year, I will only do 40% of my taxes and see what the government thinks. You missed the most important step after trying all other 4. It is restoring the iPod. You may want to look at Knowledge Base Document #60983 on Restoring iPod to factory settings and Knowledge Base Document #61003 on iPod shows a folder icon with exclamation point when you turn it on. I highly suggest going though every method; read it all, implement it all. Do you want to pay a fee if Apple doesn't find anything wrong with it? If they don't find anything wrong with it (and you ship it out) then they will most likely charge you a fee for something you could have done. Restoring your iPod to factory settings will erase all of the data on your iPod, but don't worry! As long as you have all of your media files on your computer; you shouldn't have a problem at all. If you want to just send in your iPod you may want to look at iPod - Service FAQ. You can also bring it to your local Apple Store.
Jon
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

My iPad hang/freeze with the apple logo. Hard to restore.

Hi all...
How to solve a frozen/crash iPad or restore it?
Seems like my iPad cant login into home screen (now only appears the apple logo).
When i press home+power, i connect into iTunes and detect the iPad for restore.
(in the iPad screen appears apple logo & usb cable)
And while iTunes download the firmware, disconnected while there is 55 min left.
After that, I can't connect my iPad to iTunes.... (now only appears the apple logo).
Thanks for helping.
Awi-Jakarta-Indonesia

Awi ~ This Apple doc may help:
_iPad: Unable to update or restore_
...You can find such support docs by searching here:
http://support.apple.com/kb/index?page=search

My ipod touch 4g freezes on the apple logo and itunes doesnt recognize it

my 4g ipod touch freezes on the boot logo and wont change. i tried to put it in restore mode but it just restarts. help

Also see:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

IBook freezes at the Apple Logo

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