Ibook g4 keyboard issue

I have an Ibook G4 that was purchased in Jan 2005. My 90 day phone support has dissolved however the laptop is still under hardware warrenty for 180+ days.
The right side of the spacebar sticks and is really annoying. How do I go about getting a replacement part from apple? I can't seem to find any other method to contact them other then phone and then it costs $49 for them to talk to me.
Thanks.

Amy welcome to apple discussions board.
I believe that within one year from the day of purchase you can still add apple care. that extends the technical telephone support from 90 days to 3 years and warranty from one year to three years.
I believe if an apple tech agent identifies your keyboard issue they can set it up for service. that means that you have to pay for any hardware replacement plus labor and shipping cost (both ways).
an alternative would be to contact an apple authorized service center, like CompUSA. hope that was useful. good luck and feel free to post back if have more questions.

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Ibook weird keyboard issue

I was cleaning a spot off of my delete key on my iBook. Since then, the computer does not recognize my delete key. It does not show up in keyboard viewer when I hit the key but if I click the keyboard viewer, the delete key in viewer with the mouse, it works.
Ctrl-h works in some apps. Please help!

Hi, and welcome to Apple Discussions.
How long ago was it that you cleaned it? What did you clean it with?
It could be that time will take care of the problem. If not, it may require a new keyboard to get the function back.
You also may want to try posting in the iBook G4 Forum.
(You have posted in the iBook G3 (Dual USB) Forum.)

10.4.3 External Keyboard Issue

Greetings,
I seem to be having an external keyboard issue. To give some background, I am on a fresh install of OSX, completely patched up to 10.4.3 via software update. I just purchased an Apple USB Keyboard and after plugging in the keyboard I noticed something funny with the keyboard layout. The HOME key doesn't work and the END key is page down, plus delete doesn't work at all. I tried plugging in this keyboard to my PC and it works beautifully.
Now I believe this issue is being caused by the iBook using the cramped keyboard layout and not the full key layout of the external one I just installed. Every piece of help information I find on the subject either points me to menu options that don't exist (my Keyboard & Mouse -> Keyboard menu is quite clean with only 3 options to adjust typing speed) and some of the topics on these forums don't seem to cover it, any suggestions?
-Pixelmartini
Apple iBook G$ 1.33GHZ Mac OS X (10.4.3) Apple USB Keyboard

I just installed the 10.4.3 combo update and still no effect on the keyboard. A few help topics I found on this issue point me to changing the keyboard layout in international, but that isn't working at all. Some of the keyboard & mouse options the other help documents point to are missing as well. I have only 4 options for the keyboard options pane and none of them are about configuring an external keyboard so something must be wrong here.
I checked all the keys and it appears the iBook is recognizing the keyboard, however instead of modifying the input layout of the keyboard to the full size of the keyboard, it is applying the same key shortcuts that are on the iBook 12". So this means forward delete doesn't work, home and end are the same as page up and down. When I use control and any of the arrow keys I get the iBook key layout shortcuts such as page up/down and home/end.
Somewhere, I hope there is some kind of driver I can install to force the iBook to change the keyboard layout on my apple keyboard to a regular one instead of a shortcut version on the iBook.
Apple iBook G$ 1.33GHZ Mac OS X (10.4.3)

Help with keyboard issue - some works, some doesn't. :(

Hi all - I hope someone can help me out. I have a iBook G4 that had worked like perfection up until yesterday, that's when my keyboard issue started.
Here's the issue:
The top row (function keys, num lock, volume, display) works just fine, the cap button light is stuck on - cannot be changed, and nothing else on the keyboard functions.
Here's what I've tried:
1) tried a restart - no changed
2) shut down and removed, checked, and then reinstalled the battery - no change
3) popped out keyboard to check underneath for debris, etc and then replaced back - no change
4) tried pressing down on each key to see if one was stuck - no change
5) tried to see if resetting my PMU would help (not sure if it actually took since I have to use the keyboard buttons + the power button), in any case it shut down, when I restarted still no change
6) called Apple tech - they put me in DOS (so apparently my "s" and apple key work) - however at the first prompt area my keyboard automatically began typing FFFFFFFF over and over again until the DOS command area was full, to which my iBook just sent me back into my op system/desktop.
This leads me to think something is just up with my cap and f key, however still no change in the situation.
7) going to the Apple store tomorrow.....
So has anyone encountered this? Is this something I can fix for free? My APP has expired by just 2 months and I am hoping I can avoid forking out money for this.
Any help would be greatly appreciated. Thanks in advance.

Well, sorry about the delay in reading or replying to your post about this
keyboard issue; if you had an external standard Apple USB keyboard
(the white kind) on hand, that would've been good to see if the issue
was possibly just the computer's built-in keyboard. That also would've
given you the opportunity to choose keyboard commands to try and
work around that issue, if (by chance) the iBook's keyboard wasn't bad.
Single-user mode, or terminal/console, can give you access to the
system behind the graphic user interface of the OS X; or BSD unix.
That may look like DOS, but it isn't anyone's quick n dirty OS...!
Hopefully you were able to resolve the issue in a satisfactory manner
after traveling to the Store. What were they able to say or do about it?
Good luck & happy computing!

Hp envy 14. Keyboard issues.

hey all,
ive been having an issue with my hp envy 14, with windows 7. This forum seemed the most relevent, as its a keyboard issue.
So whenever I turn my laptop on the keyboard is non-functional, so I turn it on with alt f5 I believe, this gets the key board functional, I can at this point type in my user password. Next as I type in my password, the capslock button has reversed itself, so when my keyboard shows caps on, caps is off and vice versa. Also, sometimes when im using my computer, it switches between recognizing caps is on or not.
I recently wiped the laptop, so I believe the issue to be internal.
This is frustrating to put it lightly, any help appreciated.

Hi @czrom
Welcome to the HP Support Forums!
I understand that you are having trouble with your keyboard. I am happy to help. Please post the full product number abd operating system so I can find the correct support pages and drivers for you. Since you mentioned that you just wiped the machine it is likely that some of the drivers are missing.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

MacBook Pro 13-inch Mid 2010 using Mac OS X 10.8 Keyboard Issues.

Good day ASC,
I have a MacBook Pro 13-inch Mid 2010 upgraded to Mac OS X 10.8. It now has keyboard issues. Keys F4, 4, r, f, v, caps lock, space bar, and directional keys left and down do not work. I've been looking into the problem thinking it could be a software issue. Can anyone help?

Welcome to Apple Support Communities
You need to install the Windows support software in Windows to make it run properly. You have to download and install these drivers in Windows > http://support.apple.com/kb/DL1630?viewlocale=en_US&locale=en_US
After installing them, I recommend you to look for a newer GPU driver

Keyboard issue in Macbook Pro

Hi,
I have a 15" MacBook Pro and today it developed a keyboard malfunction...the keys around the 'w' key (a, s, d, e) also insert a w when pressed with anything but the lightest touch...probably a bit of dirt or something in the keyboard, is there a way of getting the keyboard out to have a look? or other suggestions as to why this happens? it's very irritating!

I too have an issue w/ my Macbook Pro keyboard (2nd time since I've owned it) although this one isn't quite as severe as the one reported.
I started noticing over the past couple of weeks that when I type, I start hearing this odd "click" sound every once in a while. As I started to pay more attention to it, it appears that every time I hit the letter 'E', it sounds like the plastic beneath the key is loose or breaking (?). They key itself feels loose and I'm worried that its going to pop off. (this has happened on my Dell Inspiron a few times and its been an annoying issue ever since as it regularly pops off now).
Is this something covered under Applecare? (my previous keyboard issue was a couple of dead keys including the spacebar that required a new keyboard).
Also (side question), when I go to the concierge page to setup a time to visit an Apple Genius, there's GUEST and MEMBER login. Is Member login for those who have Applecare? If so, then what would the member number be? The Applecare agreement # doesn't seem to take.
Thanks,

Anything new with keyboard issues in XP

read alot of posts but doesnt appaer to be anything new on keyboard issues in XP. works for awhile then nothing.mouse does work. i dont have an old keyboard around i can use. was hoping it was something to do with XP settings.
any word ?

I seemed to have the same issues other people were reporting: USB keyboard would disconnect every five minutes or so, would sometimes re-connect by itself, would other times freeze and require re-plugging. The mouse would usually keep working even when plugged into keyboard. This would happen on all USB ports. It was most noticeable in Windows (through Boot Camp and through Parallels), but it would also happen less noticeably in OS X. In OS X, it would often recover without re-plugging, but errors would show up in the Console logs. It seemed to get worse the longer my computer was on.
Turned out, for me at least, to be a faulty keyboard. Although I tested the keyboard on another computer and it was fine, on the Intel iMac it had the disconnection problem. I repaired permissions, verified the disk, reset PRAM, restarted in Safe Boot, but nothing helped.
I called Apple about it. They replaced the keyboard under warranty, and since then (about two weeks) the problem has not occured once, in OS X or in Windows.
If you haven't done so already, I recommend thorough troubleshooting. Disconnect all other peripherals other than the mouse and monitor your logs in OS X (open Console under Utilities) to see if USB errors come up. Boot into in Safe Boot mode by pressing Shift on start-up. If the error still comes up in OS X, as it did in my case, then you have a valid problem you can call Apple about. If it happens only in Windows, unfortunately it might be harder to make a case since Boot Camp is beta software. When you call Apple you can desscribe all the testing you already did.
(are you still under warranty?)
20" iMac Core Duo Mac OS X (10.4.6)

Textfield and keyboard issues

I have been hitting wall figuring out keyboard issues.
- As I have been experimenting, you can not do select on texts unless the text is input type. Please correct me if I am wrong. This actually invokes the virtual keyboard. Is there anyway to disable the virtual keyboard?
- When you tap on dynamic and input text fields and try to type something, the texts will become 200% bigger. What's explanation behind this? Any way to keep it normal?
I really appreciate if someone can help me out here. Thanks in advance.

Update:
- Just tested. To avoid text become bigger 200% go to Anti-Alias option and choose "Use Device fonts". Alternative, you can use TextInput component too.

MacBook Pro 10.4.11 keyboard issue (beaten path??)

When my MacBook Pro starts up or wakes up, some keys, specifically q,w,e,r,t,y,u,i,o, and the left Shift key, don't respond. The duration of the problem is quite unpredictable; a few minutes to maybe up to 30 minutes. If I wait long enough they become responsive eventually. When I bought it in 2007 I didn't have this problem. I think it started ~1 year after the purchase.
From googling I found out that many MacBook Pro owners were having similar problems. These are mostly with version 10.5 and many people seem to agree that this is a Leopard-specific issue, but I've also seen a few people complaining about similar keyboard issues with 10.4. I also found out that Apple released some sort of a keyboard software update to fix these problems. However, that update requires 10.5, and mine is 10.4.11.
This week I finally took my computer to the Apple store and showed it to a 'Genius'. He said he was not familiar with this problem, and when I mentioned the keyboard software update, he hooked up some sort of cable and ran 10.5 on my computer, but the computer in that state didn't find any keyboard updates (at least that's how I understood his explanation). Therefore, he concluded that this is a hardware problem and that the machine needs a repair.
Now, I don't question the Genius' superior knowledge to mine, but I still can not believe it's not a software problem. If it is hardware problem, how come it occurs always/only after the computer wakes up? Is it coincidence that the symptom is so similar to the known software problem?
Message was edited by: jcjcjcjc

I'm having a similar problem although I am not trying to upgrade my version. Certain keys don't work on the built-in keyboard: delete, space bar, caps lock, quotes-apostrophe key...I have to use the "keyboard viewer" to use these particular keys. My adapter is connected to the computer, but the problem persists.
Can anyone please suggest troubleshooting for this annoying problem? It has been like this for about 2 weeks now.
Any suggestions will be appreciated!

New Z70 Keyboard issues

Hi all, I have recently just purchased the new Lenovo Z70 laptop and it arrived a few days ago. Everything about it seems fine except the keyboard, it works but only just you have to really push hard and very central for it to register me pushing keys, as such trying to type anything takes years and is unbareable. Has anyone else experienced this? or know what is causing it?

I also have very similar keyboard issues. I bought the laptop beause it has all the things I want (epescially 17 inch screen & NON-GLARE screen which is crucial to usability.) But - I feel like this laptop has been ruined because it 100 percent slows down my work due to the keyboard problems. I'm a very fast typist and have never had a keyboard slow me down until now, and the slowdown is huge. I thought that my fingers would get used to whatever new touch methods are required after 6 weeks but it hasn't happened. I end up with a big problem on the letter c --- half the time it appears twice and sometimes it doesnt appear at all. Then there are the passwords that dont work for several times beacuse the keyboard is not registering the correct keystrokes. And sometimes I dont catch what it has done to my text , with bad consequeces. All my emails are unfortunately in an account that is labeled as my domain name with a .om after instead of .com because of the problems with the 'c' key that I didnt realize until much later.
I'm not able to describe the intensity of the issue sufficiently, so just would have to state here that because of this keyboard issue, this is the worst laptop I've ever bought unforunately. I can't understand how such a great item would be shipped wiht the primary user interface (keyboard) so effed up. I attribute some of it to posisble requirements of the keys themselves to get touched only in certain directions in order to regiister a keystroke. But that doesn't explain the duplicate keystrokes I often see.
In summary - I wish I had stayed with Dell. I thought I'd go with Lenovo this time and this keyboard thing makes me frustrated that I strayed.

T420 Keyboard issues

I have a T420s and have keyboard issues.
G and H keys are not working at all. also when you press 2 keys together you get a beep and a delayed output of the letters you pressed.
also if you hold a key eg 'y' then press eg 't' nothing happens except a 'beep'
please help as I am a reseller and have to deliver this tomorrow morning.
lenovo tech support wont talk to me without paying till monday morning
ash

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014954
use the above software to do a test on the keyboard to determine whether it is hardware or software issue.
Unfortunately the support line is open only between 8 to 5 weekday, there is no afterhour or weekend support.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Keyboard issue - Cursor moves backwards while typing

Hello,
I have an issue with the keyboard of a Macbook Pro (2011). When I'm typing (email, notes or word etc.), the cursor moves up a couple of lines by itself and I end up typing in a middle of another word. It seems to do so randomly. I have done what apple advises in case of keyboard issue but it hasn't solved the problem so I was wondering if any of you had any suggestion on how to solve that. Thanks

If you have another keyboard, use it see if the problem crops up there.
Reset the SMC: http://support.apple.com/kb/HT3964 Intel-based Macs: Resetting the System Management Controller (SMC)
From the disc that originally came w/your comp, run the Hardware Test & post the results.
Keyboard may be dirty. Try cleaning it using an air compressor and/or a brush vacuum hose.

Delete key + Keyboard issue

Hey, I have a MacBook from mid 2007 that I use for Boot Camp. I was wondering if there was any way to have some key that would be the equivalent of the delete key on Windows (I am running XP).
Additionally, on XP, for whatever reason it likes to go to the French keyboard, which is annoying since I will go for a "?" and get a capital "é". Anyone know what to do?

Sounds like you have a French keyboard selected. In Control Panel select the Regional and Language Options. Now click on the Languages tab and select the Details box. Here you can control which keyboards are available under Installed Services.
If you poke around a bit you will be able to address the French keyboard issue.

Keyboard Issues Intermittent Use of Keys & Tracker Mouse

Hello All,
Look forward to some help please.
Not sure what is wrong, seems there are a number of weridy things going on. Nothing dramatic, but all very annoying.
About a month ago replaced the HD myself, re-installed, everything seemed fine. Then had the following problems.
1 - 'U, J, M' keys stopped working. After PRAM zap were ok.
2 - At a later date the directional 'up & right' keys and the 'Return' stopped working, no explanation just sometimes works with a restart or a complete power down and reboot.
3 - Tracker pad stops working completely then plug in a PC USB mouse and might start working again, might not.
4 - Screen goes black and I have to press the power button to get the machine up again. This is with the power cable plugged in and power on.
I appreciate this machine is oldish but these are strange enough problems, with no consistent reasons for happening that I can think of.
Lastly I got the following message when it went completely south on me.
I'd appreciate any help possible, other forums have not been able to even post a response. Many thanks again.
This morning I had points 2 & 4 happening and had to power down reboot.
Mike
----Error Report------
panic(cpu 0 caller 0x0007D054): need corner case for fictitious page
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x0007D054 0x0028B7B8 0x000DF7FC 0x000DC29C 0x000DC528
0x000DE864 0x000DE2C0 0x00229FD4 0x000FC538 0x000F57E8 0x0027F304 0x0027F010 0x002ABDB8
0x000ABD30 0x696E673E
Proceeding back via exception chain:
Exception state (sv=0x42977A00)
PC=0x9004B48C; MSR=0x0000F030; DAR=0xE0284000; DSISR=0x42000000; LR=0x90BCA0A0; R1=0xF071D360; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPCModel: PowerBook5,3, BootROM 4.7.0f2, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 2 GB
Graphics: ATI Mobility Radeon 9600, ATY,RV350M10, AGP, 64 MB
Memory Module: SODIMM0/J20STANDARD, 1 GB, DDR SDRAM, PC2700U-30330
Memory Module: SODIMM1/J23REVERSED, 1 GB, DDR SDRAM, PC2700U-30330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: LastDash, UCJ, V.92, 4.0, APPLE VERSION 2.6.6
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-816
Parallel ATA Device: WDC WD1200BEVE-00WZT0, 111.79 GB
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA

Mike:
Welcome to Apple Discussions.
Your, apparently, random keyboard issues may be due to either faulty connection of the keyboard ribbon cable to the logic board, or a defective/damaged ribbon cable. I suggest you go back in and make sure the connection of the ribbon cable to the logic board is secure. If necessary place a new piece of kapton tape on it to secure it.
I further suggest that you boot the computer from the Apple Hardware Test disk that came with your computer, and run the extended tests in a loop (hold down Ctrl + L during tests) and let is run for a while, as intermittent issues may take up to several hours to show up.
cornelius

Ibook g4 keyboard issue

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