IBook G4 keys wearing off

I had a iBook G3 previously and never had any keys wearing off. When I purchased my iBook G4, within a few weeks I purchased an iSkin for the keyboard. Even with using an iSkin, my keys are still wearing off. A - E - N are half gone. Took about 9 mos for them to wear away. I purchased my G4 iBook in 2005 and it is no longer under warranty.
Is there anyplace that you can go to just purchase individual keys, instead of replacing the entire keyboard? Can you purchase the lettering decals anywhere to replace whenever they wear off?
I am disappointed in Apple for not fixing the manufacturing problems with these keyboards-just sending replacement keyboards if people complain enough while under warranty.
Thanks so much for your help.
iBook G4 Mac OS X (10.4.4) AirPort Extreme

Hi roswell,
As you are probably aware this is a fairly well documented problem…
As I have AppleCare I had no problem in getting my keyboard replaced, in fact before the first year's warrantee had expired. My replacement doesn't, yet, exhibit the same problem. If you can be bothered to read the whole thread through ('tis a l _ o _ n _ g thread…) you will see that some people have had success in getting their keyboards replaced irrespective of warrantee. All I can say is to contact Customer Services. You're in the lap of the gods
The alternative is to buy a replacement keyboard - they are very easy to fit - from Apple or eBay or www.welovemacs.com who also sell (expensive) replacement key-caps.
Good luck,
Adrian

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Keys getting dirty look--paint wearing off! What does Apple do for this?

This is dismaying. I received a brand new MacBook Pro (early 2008 model) from Apple only a few months ago and the silver paint on several keys is already wearing off! They're getting that dirty look. See http://forums.macrumors.com/showthread.php?t=451259
I went through something similar with an old iBook G4... On those, the keys' lettering wore off. Apple service was responsive for sure, although it was pretty silly that they kept sending me replacement keyboards Instead of individual keys or decals. After pushing by me, they even sprung for one of those iSkin plasticky keyboard covers (which turned out it interferes with typing and some say can cause a heat problem). Eventually, they sent me a 4th keyboard that didn't wear out at all. So, it seems that they fixed that issue.
Has Apple solved this paint wearing problem for the MBP's? Do I just go the Apple Care route--again-- and do they send out an entire keyboard? What have other people experience and done?
In this case, obviously, they can't send decals as this keyboard is the backlit (underlit) kind!

This is a known issue with the Early 2008 MBP (as well as earlier models). It has nothing to do with dirty hands, or lotions or hands or anything else. Just from plain old use, it wears down the paint on the keys.
The MBP keyboard keys are no longer removable one by one on that model and onward -- you have to bring your MBP into an Apple Store (or call Apple Care) - they will take it in, change it out for a new keyboard (its under warranty for one year, and if you have Apple Care for two additional years). If you are beyond the one year warranty and did not purchase Apple Care, then you will have to pay to have it replaced (probably a couple hundred dollars plus shipping).
The turnaround for something like that is usually about a week if you have to send it in, and a day if you go to the Apple Store. The Apple Store, after deeming it a repair issue, will order the keyboard. Then they will call you to bring in your MBP and leave it for the time it is required for them to fix it -- usually an afternoon, or overnight.
But this is a well-documented and much discussed issue over the years -- it occured to my old MBP as well. Luckily, I have three apple stores all within a half hour drive of me, so I don't worry about those sorts of things. But it's annoying if you have to send it it.

Letters on Keyboard wearing off

I have an iBook G4 with a british keyboard. i've only had this machine for a matter of months and already the letters on a few of the keys are starting to wear off!! is there anywhere were i could cheaply order a few keys?
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Hey Sam,
im having the very same problem even though iv only had my ibook g4 for just under 5 months. i believe that puts me still under the 1 year warrenty for the computer itself. will they still replace the keyboard if this is the case. if they decide not to do so. i was wondering if anyone here new the part number for the keyboard that is easly installed on the g4 ibooks. if anyone here knows anything on the matter please feel free to email me on this.
as most people can see, i also have a power mac g5 desktop, otherwise called a cheese grader. if you know what i mean. theres very little i dont like apples computers. thats probally why everything in my house is mac related. having 3 ipods, 1 g4 ibook, a power mac g5, isight cam, and lots more. the point here is in the event people are trying to decide what kind of coomputer there wanting to buy. several things need to be considered before you should go out and buy one. obviously price has alot to do with your choice, but in that decision you must also consider whether or not the computer has teachnical type issues. is the company well known for having lots of problems. will you be able to get the technical support you need in the event there is some major problem with the computer that you may be inquiring on. having the apple care protection plan on all of apple's top computers is the single one thing that people dont think about when buying a new brand name computer. i cant tell people enough that buying this apple care plan is vital to the survival of you and your new computer. an extra $200-$400 is well worth the expense down the line.

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Trent,
Google this on how to reattach the key cap:
"iBook PowerBook key cap removal"
That first pdf is an excellent discussion of how the keycaps attach.
If it won't click back in look carefully at those tiny tabs they may be broken off.
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How can I repair the the letters wearing off of my keyboard?.

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Check out this website.
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Message was edited by: ricpacs

1-yr battery or warranty? The falling apart of keys may or may not be covered. There are various things that can happen to keyboards which are controllable by Apple, and the user. I would call AppleCare if you believe you didn't do anything that might damage the computer. A list of things that could include:
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Unbelievable! After 1 day of usage (about 3 hours) , I found the external edges of body completely discolored. Looking the locations, it sounds like the wearing off has been due to the palms of my hands but I have never experienced something like that and I am thinking what can be happened. Probably, in the evening, I smeared my hand and arms with one oh those anti mosquitoes spary to reject those annoying mosquitoes and soon after I set to work with this laptop. But I am not sure... I do not belive the spray can be the culprit but really, I do not know what to think about... this accident is so odd. Anyway, please do you haveome ideas to repaint those areas? What product can I use for a similar job? Just to improve a little bit those unaesthetic areas.
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Link to image 1
Link to image 2
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums

this is probably due to the chemicals in the mosquito repellant reacting with the surface coating on the ThinkPad.
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May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

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Check out these:
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**I'm a Volunteer, I do not work for HP**

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dancestar10997,
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iPhone 6 Plus
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Back to top
How do I arrange iPhone Battery Replacement Service?
If you purchased your iPhone directly from Apple, contact Apple. If you purchased your iPhone directly from your wireless carrier, contact your carrier. Please do not send any accessories with your iPhone.
copied from Service Answer Center - iPhone /Norway

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