IBook - Gray Screen and that's all?
Hello folks. A friend dropped off his iBook and ask if I could take a look at it - I did, he should keep it cleaner:)
… now that's not nice.
I turn it on, and the gray screen comes up, with the apple in the middle, along with the spinning fingers / beach ball or what you want to call it, but it goes no where.
I've put in the install CD, but it doesn't go to it… is this likely to be part of the recall Apple has for some iBooks?
It's a white one, I am not sure where to look for the serial number.
Could the internal battery be bad?
Skip
Skip,
Do you know what version of the OS is installed on the iBook?
What is the MHz rating?
What kind of optical drive does it have?
How much RAM is installed?
Will it start up from the OS X Install disc of the version of the OS that is on it? (To do this, you need to hold down the c key as the startup chime is ending.)
If it is a G3 Dual USB iBook, checking the serial number with the iBook Logic Board Repair Extension Program FAQ page is rather meaningless because the program gradually was expanded to include all the serial numbers (and all the G3 Dual USB iBooks).
There is no internal battery in an iBook.
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The prohibitory sign when booting to an OSX CD suggests a hardware issue. Here is the article on the prohibitory sign when booting to the HD:
http://docs.info.apple.com/article.html?artnum=106805
Here is an article on a no-start to CD (your issue):
http://docs.info.apple.com/article.html?artnum=88152
A few suggestions:
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-When you are booted to 9.x (HD or CD), open the System Profiler under the Apple menu and report what memory you have installed. You need at least 128MB and it can be split between the two RAM slots or all in the top or bottom.
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http://www.xlr8yourmac.com/G3CARDS/PPCchecker/
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Mini Mac Boots to Gray Screen and thats it
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Sorry to hear about your gift going wrong.
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Gray Screen and Random Restarts
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====================================================
Interval Since Last Panic Report: 502649 sec
Panics Since Last Report: 1
Anonymous UUID: REMOVED
Mon Feb 4 22:31:10 2013
panic(cpu 2 caller 0xffffff800ea9db1b): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x10, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-2050.18.24/osfmk/x86_64/pmap.c:2337
Backtrace (CPU 2), Frame : Return Address
0xffffff80f7b43ad0 : 0xffffff800ea1d626
0xffffff80f7b43b40 : 0xffffff800ea9db1b
0xffffff80f7b43bc0 : 0xffffff800eaa1ad4
0xffffff80f7b43cf0 : 0xffffff800ea61693
0xffffff80f7b43db0 : 0xffffff800ea62abb
0xffffff80f7b43f40 : 0xffffff800eab7fa9
0xffffff80f7b43fb0 : 0xffffff800eace411
BSD process name corresponding to current thread: Google Chrome
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000e800000
Kernel text base: 0xffffff800ea00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 3080844068507
last loaded kext at 39652583931: com.apple.driver.AppleBluetoothHIDKeyboard 165.5 (addr 0xffffff7f9048c000, size 24576)
last unloaded kext at 167199352584: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8f388000, size 65536)
loaded kexts:
net.telestream.driver.TelestreamAudio 1.0.3
com.rim.driver.BlackBerryUSBDriverInt 0.0.68
com.apple.filesystems.cddafs 2.5.1
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.kext.triggers 1.0
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.kext.AMD6000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.1.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.driver.AppleKeyStore 28.21
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOStorageFamily 1.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 8 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384B54463235363634485A2D3147344D3120
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384B54463235363634485A2D3147344D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H, 297.2 MB
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3
=============================================
Help appreciated.Well, this is back with vengeance.
I've tried removing the Telestream software and the BlackBerry software and I still get a blank screen randomly. The last one happened last night when I tried to download AppCleaner to make sure all files from the above programs had been removed. As soon as I clicked 'download' it went blank and froze.
This is persistent, and the annoying thing is that I can't get it to restart when I want. I tried pulling out the power cord for a while, several PRAM resets, Safe Mode, try to get into recovery disk to check the drive, etc, etc.
Sometimes a few PRAM resets seem to work, other times it will go into the recovery disk, but most of the time it just seems to randomly boot up again after not working for ages. I can't find a pattern and I've tried this many times.
At the moment I can't get it working. I've just removed some Crucial RAM that was installed to see if that helped, but to no avail.
Bugging the life out of me. -
Is there another way to close apps other than deleting them from the multitask bar.....I have a small crack in the bottom of my screen and that part of the screen does not recognize the touch.
There's generally no reason to be closing them that way at all. The apps you see in the recents bar are just that, apps that you used recently. Most of them are doing absolutely nothing. The only apps that are really doing anything in the background are ones that play music and ones that are using location services. Just leave them be.
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My iMac freezes at start. I just get the gray screen and apple symbol.
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Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/. -
How do I fix the gray screen and non responsive cursor after iMac sleeping?
How do I fix the gray screen and non responsive cursor after iMac sleeping?
If you're running OS X 10.8.5 or earlier, then from the menu bar, select
▹ System Preferences... ▹ Accessibility
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Enable access for assistive devices
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If you're running OS X 10.9 or later, select
▹ System Preferences... ▹ Security & Privacy ▹ Privacy ▹ Accessibility
If any applications are listed on the right and have a checked box next to them, uncheck all the boxes and test. You may first have to click the padlock icon in the lower left corner of the window and authenticate as an administrator to unlock the settings. -
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